Discount Contacts Reviews 

Shortly after ordering my contacts, I got an email that what I ordered was out of stock and would be delayed by 5 to 7 business days. However, when I called to check, it was going to take much longer. They were unwilling to change my order to boxes with a different quantity for the same price. I ASKED if it was too late to cancel, and the response I received was, “your order has been canceled. The email has been sent.” Customer service people were rude and not helpful. I would never trust this company to get your contacts to you in a timely fashion.

Hands down one of the best online experiences for my contact lenses. I ordered and within the day my prescription was verified and on its way to me. I will never use anyone else for my contact lens needs.

Excellent service and support from this company! My contact lenses were back ordered and I received prompt email notification that they would be delayed. They shipped right on the day they said they would be shipping and arrived the very next day. Unfortunately the lenses didn't work out for me but they honored their return policy with a prompt and full refund. Fantastic company, highly recommended, will be buying from them regularly in future.

Just like everyone says. Impossible to get in touch with said my lenses were on backorder for over 2 months.

The contacts are outdated or fake. Don’t trust this company.

I have placed my order 2 months ago and I still don’t have the contacts I ordered and there is nowhere for me to get a hold of them! This company is a joke and seem completely untrustworthy! They took my money but haven’t sent anything at all! Don’t waste your time or money with these cons

Placed order and they were on my doorstep in 3 days. Fifty dollars cheaper then anywhere else. Customer service was no problem!

They won’t even acknowledge or reply to emails regarding issues with the order. They advertise returns as part of their policy but won’t even reply. Stay away from this company.

I recently placed an order of a $489.50 value on 9/24/22.
The estimated delivery was for 9/30-10/3/22. Besides my order receipt, I haven't received anything from them. No update, nothing.
I've contacted the company through their social media sites and have yet to hear from them regarding this purchase.
The discount was compelling but a month later, I'm still without my contacts and close to $500 less in my pocket.
I would not recommend doing any business with Discount Contacts Lenses.com.

They sold my information and now I’m getting spam calls every 10 minutes!!!!!

Horrible company. Allowed me to buy contacts and charge my card, then emailed that they were back ordered, then still holding my charge - are still showing as being set for delivery tomorrow. They aren’t.

Awful company. Charged me before they processed my order which they refused to fill because the brand of contacts wasn't written on my prescription. Asinine. It always gets me when a company is against customer service and making money. I ordered from Cheap As Contacts with no issues and they were cheaper. Now just waiting for my refund from these dopes.

Your app looks better than the mobile website. The mobile website lacks 99% functionality compared to the physical website for a computer. This website/service sucks, the only reason I use it is for the savings, but honestly it doesn't even seem worth it to me. This is like trash-city when it comes to a website. I've seen scams with better websites than this.

Theiving *****. Paid for next day delivery, and it's been 3 days. Contacted customer service, and they claimed the message was blank. Replied, again, and now I'm getting a response claiming the email address on their website is no longer functional.

i placed an order feb 16th. it says when i order it should come between the 23rd-26th. it’s the 25th of feb and i WILL NOT be receiving these lenses anytime soon. WHY? this website allows you to buy lenses that they know full well is NOT in stock and yet still give you an ETA. is this not lying/misleading your customers? when am i getting my lenses?
well this company emails me to tell me “we don’t have your lenses, wait 14-30 BUSINESS DAYS until we receive it and then wait a little longer while we ship.” ABSOLUTELY RIDICULOUS. i paid good money to receive something that is a NECESSITY to my life and i’m probably going to receive by the end of march/early april? don’t bother talking customer services because the person i encountered DEBBIE was about as helpful as an inflatable dartboard.

if you don't deliver to x country, don't offer the country on your website.

I tried the website twice one year apart and the issue wasn't fixed in that time.

if you can take my money you can update your website to apply to the relevant countries. yes it was simple to get a refund, but no I shouldn't have to ask

Also, the original invoice included a shipping fee, despite the total being well into the free-shipping over-this-price-point. Glad I got the refund and didn't have to negotiate that too.

HORRIBLE I was supposed to receive my contacts in August and now they say I'm getting them in approx. 7 business days. Never going to use again and will never recommend this website.

If you have a prescription that is the LEAST bit out of the ordinary (mine is strong, because I'm very myopic), expect to wait extra time, because they won't have them in stock. And then be aware that, even though they've been delayed, they will still send them snail mail through USPS. I'm still waiting for my contacts, two weeks after ordering them. Thank heavens I have glasses I can wear...

I got my contacts no problem after giving them my prescription from my doctor's office, the contacts don't seem cheap or flimsy or low-quality, not sure why other folks are complaining because this company is way more affordable and less obnoxious/all-around awful than 1800contacts