This company has a terrible customer service department and I would recommend that you do not use them, very unhelpful. Amazing how many reviews state the same, wish I had seen the reviews before I or... See more
Doggiesolutions
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I must say I'm shocked about ZERO customer service. We purchased dog travel carrier. Unfortunately this breed can't fly and I sended 3 times emails, messages to customer service, rang number on FB, te... See more
I chose the shortest tailgate lock for my Toyota Yaris. It was easy to fit the hook whilst the boot was fully open however it was virtually impossible to push the free end into the latch mechanism bec... See more
Bought a dog bed for our puppy. Within a week there were holes the material from her claws (not chewing) and then the frame collapsed with the fixings coming completely out. Contacted the company wi... See more
Company details
Information provided by various external sources
Dog Training equipment and supplies, wide range including our quality dog cages and Crates range, lightweight Dog crates, Puppy pens, Puppy cages, dog cages and Crates, Dog Beds, waterproof Dog Beds, Dog Toys including Kong Toys, Coats and many more training products, Now also including our new range of Cat Products including Cat toys and flaps.
Contact info
units 10 &11 old cement works, BN9 0HS, Newhaven, United Kingdom
- 01273044017
- chris@doggiesolutions.co.uk
- www.doggiesolutions.co.uk
The items ordered arrived on time and…
The items ordered arrived on time and were as described.
Great products
Fast delivery, great product range. They have everything you need for your furry friends.
Excellent service
Good value for money dog ID tags with…
Good value for money dog ID tags with super fast delivery. Thanks.
Prompt delivery and good quality product
Prices are very good and as usual…
Prices are very good and as usual really quick delivery.
Very well made for my new dog
I ordered 3 coats for my little dog
I ordered 3 coats for my little dog, I brought the wrong size as all came up a little big. I emailed to ask about returns and arranged swapping for the smaller size coat. All very simple, efficient reply I've sent them off and am awaiting the new ones (it has only been 2 days so no I'm not comlaining) I've been very happy with the service so far.
Great service!
Really pleased with the service very fast delivery,well packaged and great product!
Good communication
Good communication, delivery arrived as agreed. Good job!
Great dog bed for cockers fast delivery service
Great waterproof dog bed for cocker spaniels fast delivery service
Lovely product
Excellent service
Excellent service. I use doggie solutions for my dogs ID tags. Good quality, pretty and last. Would recommend.
Purchased 2 dog crate covers not great…
Purchased 2 dog crate covers not great quality really and they all had scratch marks in the inside so had to return them.
Terrible Customer Service
Bought some dog treats from their Amazon store, they sent far fewer packets than what the advert advertised. Sarcastic and rude response from them, then when we sent a screenshot of their mistake they said if we wanted refunding we would have to send the product back at our own cost.
It is not the money we are annoyed about, it is the complete lack of customer care and their own ability to list an advertise right, or perhaps they were just trying to lure in extra custom.
Amazon is now mediating on our behalf seeing as we weren't getting anywhere with Doggie Solutions and their inabilities anytime soon...
Bought a dog bed for our puppy
Bought a dog bed for our puppy. Within a week there were holes the material from her claws (not chewing) and then the frame collapsed with the fixings coming completely out.
Contacted the company within a fortnight of purchase and sent pictures. They replied saying they would tell the manufacturer. No refund. Awful product.
TERRIBLE
TERRIBLE
Purchased a dog harness for the car, CLIX CAR SAFE, ordered a small size for my fully grown shitzu, item arrived and had already been used, packaging was open, it was far too big for my dog and she got out of it and broke free.
measuring it against other dog harnesses it appears very large and so this is very misleading, when i asked if i could return it i was told at my cost, then to send out the extra small also at my cost, and if that was not right i will have to pay to return that, so i decided not to bother and just try and give it to someone who has a dog with a large body and small head. after looking at other reviews it seems the extra small harness wont fit over your dogs head, so its a complete waste of time.
dont bother shopping here, the lady at Doggie solutions isnt interested, it took her so long to answer the phone i thought she had gone home.
after emailing me back she suggested that the best thing for me was not to reorder and thought i might be better shopping elsewhere.
what a complete waste of £15, AVOID AVOID AVOID
Good as for me
I think that Doggiesolutions works good. This is the third time I have ordered things there and I liked everything except of their not having an option for next day delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








