Doggiesolutions 

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Rated 1 out of 5 stars

This company has a terrible customer service department and I would recommend that you do not use them, very unhelpful. Amazing how many reviews state the same, wish I had seen the reviews before I or... See more

Rated 1 out of 5 stars

I must say I'm shocked about ZERO customer service. We purchased dog travel carrier. Unfortunately this breed can't fly and I sended 3 times emails, messages to customer service, rang number on FB, te... See more

Rated 1 out of 5 stars

I chose the shortest tailgate lock for my Toyota Yaris. It was easy to fit the hook whilst the boot was fully open however it was virtually impossible to push the free end into the latch mechanism bec... See more

Rated 1 out of 5 stars

Bought a dog bed for our puppy. Within a week there were holes the material from her claws (not chewing) and then the frame collapsed with the fixings coming completely out. Contacted the company wi... See more

Company details

  1. Pet Store

Information provided by various external sources

Dog Training equipment and supplies, wide range including our quality dog cages and Crates range, lightweight Dog crates, Puppy pens, Puppy cages, dog cages and Crates, Dog Beds, waterproof Dog Beds, Dog Toys including Kong Toys, Coats and many more training products, Now also including our new range of Cat Products including Cat toys and flaps.


Contact info

All reviews

(212)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great products

Fast delivery, great product range. They have everything you need for your furry friends.

December 5, 2019
Unprompted review
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Rated 4 out of 5 stars

I ordered 3 coats for my little dog

I ordered 3 coats for my little dog, I brought the wrong size as all came up a little big. I emailed to ask about returns and arranged swapping for the smaller size coat. All very simple, efficient reply I've sent them off and am awaiting the new ones (it has only been 2 days so no I'm not comlaining) I've been very happy with the service so far.

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great service!

Really pleased with the service very fast delivery,well packaged and great product!

November 5, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. I use doggie solutions for my dogs ID tags. Good quality, pretty and last. Would recommend.

October 23, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Bought some dog treats from their Amazon store, they sent far fewer packets than what the advert advertised. Sarcastic and rude response from them, then when we sent a screenshot of their mistake they said if we wanted refunding we would have to send the product back at our own cost.

It is not the money we are annoyed about, it is the complete lack of customer care and their own ability to list an advertise right, or perhaps they were just trying to lure in extra custom.

Amazon is now mediating on our behalf seeing as we weren't getting anywhere with Doggie Solutions and their inabilities anytime soon...

April 18, 2019
Unprompted review
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Rated 1 out of 5 stars

Bought a dog bed for our puppy

Bought a dog bed for our puppy. Within a week there were holes the material from her claws (not chewing) and then the frame collapsed with the fixings coming completely out.
Contacted the company within a fortnight of purchase and sent pictures. They replied saying they would tell the manufacturer. No refund. Awful product.

April 12, 2019
Unprompted review
Rated 1 out of 5 stars

TERRIBLE

TERRIBLE
Purchased a dog harness for the car, CLIX CAR SAFE, ordered a small size for my fully grown shitzu, item arrived and had already been used, packaging was open, it was far too big for my dog and she got out of it and broke free.
measuring it against other dog harnesses it appears very large and so this is very misleading, when i asked if i could return it i was told at my cost, then to send out the extra small also at my cost, and if that was not right i will have to pay to return that, so i decided not to bother and just try and give it to someone who has a dog with a large body and small head. after looking at other reviews it seems the extra small harness wont fit over your dogs head, so its a complete waste of time.
dont bother shopping here, the lady at Doggie solutions isnt interested, it took her so long to answer the phone i thought she had gone home.
after emailing me back she suggested that the best thing for me was not to reorder and thought i might be better shopping elsewhere.
what a complete waste of £15, AVOID AVOID AVOID

October 17, 2017
Unprompted review
Rated 4 out of 5 stars

Good as for me

I think that Doggiesolutions works good. This is the third time I have ordered things there and I liked everything except of their not having an option for next day delivery.

September 30, 2015
Unprompted review

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