Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
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Review summary
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Professional caring staff. Full support all the way through the process of adopting our new companion. Arrangements made to help with our 7 hour round trip to meet our potential companion so we di... See more
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Terrific experience with adopting our puppy from the Dogs Trust. We visited a couple of times and no suitable match. Also applied to adopt online. Finally a phone call came from the lovely Lindsey at... See more
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Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George... See more
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Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely beautiful place for the dogs…
Absolutely beautiful place for the dogs to be looked after, so well cared for. Staff so knowledgable and kind and informative, helped us get our forever dog.
July 11, 2026
Unprompted review
Reply from Dogs Trust
Good morning Cathy,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience. All of our teams pride themselves on providing a supportive and helpful journey, and it is lovely that this was reflected in your experience when adopting from us.
Please don't hesitate to stay in touch with us to share some pupdates on your new family member's adventures with you and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Dogs trust called me after 48 hours…
Dogs trust called me after 48 hours post adoption to ask how everything has been. The call was really nice and straight forward and they offered lots of support for any issues we were having
July 13, 2026
Unprompted review
Reply from Dogs Trust
Good morning Rebecca,
Thank you for your lovely review!
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
Thank you for giving a Dogs Trust dog a wonderful new home!
Best wishes
Michelle
Dogs Trust 🐾
The staff at Dogs Trust Kenilworth…
The staff at Dogs Trust Kenilworth rehoming centre were all next level. Everyone we spoke to with our experience adopting were very kind and helpful, it is easy to see how passionate about dogs they all are. We had a couple of setbacks with red weather warning for heat meaning we couldn't bring our dog home when planned and then when she needed an operation, but the staff were happy to help and kept us well informed about what the next stages were. We can't praise or recommend them enough, thank you guys and girls.
July 11, 2026
Unprompted review
Reply from Dogs Trust
Good morning Kyle,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and found our Kenilworth team to be kind and helpful.
We will be sure to share your kind words with the Kenilworth team.
We hope you and Vera enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Everyone at the dog trust at Basildon…
Everyone at the dog trust at Basildon are so caring about the animals, I met Cyndi and I just knew she was for me, as I was walking round looking at the dogs I stopped and spoke to her as she sat at the glass window as I walked away she put her paw on the glass, that was it she had my heart and now she’s home ,
July 3, 2026
Unprompted review
Reply from Dogs Trust
Good morning Jackie,
Thank you for your pawsome review!
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
We will be sure to share your kind words with all of the team at the Basildon Rehoming Centre.
Please don't hesitate to get in touch should you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Love Dogs trust
Love Dogs trust. We adopted our 2nd dog and once again they took the time and care to match us with the right dog. This time it was a puppy after losing our last dog. The aftercare and support is great and there were lots of benefits to adopting from Dogs trust such as neutering voucher and the freebies on collecting your dog to give them the best start. We always support dogs trust and can also donate to the charity shops online to raise much needed funds!
March 30, 2026
Unprompted review
Reply from Dogs Trust
Good morning Baljit,
Thank you for your kind review.
We're sorry to hear of your dog's passing. It's lovely to hear that your experience when adopting was so pawsitive and that you have found a match in the lovely Harvey.
Thank you so much for your kind suppawt - we really appreciate it and hope you and Harvey make lots of fantastic memories together.
Best wishes
Michelle
Dogs Trust 🐾
Excellent adoption process
Excellent adoption process, outstanding support, and genuine care
I recently adopted two greyhounds from Dogs Trust, and the entire experience has been exceptional from start to finish. The staff were knowledgeable, organised, and clearly passionate about matching dogs with the right homes. Every step of the process felt thoughtful and well‑managed, and I always felt confident that the team had the dogs’ best interests at heart.
What impressed me most was the level of support after bringing my dogs home. Dogs Trust didn’t just hand them over — they made sure I understood their routines, their personalities, and what to expect during the first few days. They checked in, offered guidance, and made it clear that I could reach out if I needed help. That kind of follow‑up makes a huge difference, especially when adopting two dogs at once.
Both of my greyhounds are settling beautifully. The advice I received about feeding, routines, and early behaviour has been spot‑on, and it helped me handle those first nights with confidence. You can tell the staff genuinely care about the dogs and want them to succeed in their new homes.
I’m extremely grateful for the work Dogs Trust does. Their professionalism, kindness, and ongoing support made the adoption experience smooth and reassuring. I would highly recommend them to anyone considering adopting a dog.
July 10, 2026
Unprompted review
Reply from Dogs Trust
Good morning Shakore,
Thank you so much for your amazing review.
It’s great to hear that you enjoyed your adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.
We pride ourselves on matching dogs to the best possible homes, and we always aim for a paw-sitive experience! It sounds like you found the paw-fect match for your family with Unity and Unice.
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
Thank you again for giving two amazing pooches a loving forever home. Please don’t hesitate to reach out if you ever need any support!
Best wishes
Michelle
Dogs Trust 🐾
A wonderful success story from Leeds
This has been one of the most rewarding experiences we’ve ever had. It was love at first sight with Yuki and the support from Dogs Trust has been exceptional. We already had a Labrador so making sure both dogs were equally happy was at the very heart of all discussions and visits. Every member of staff has been so supportive but Claire at the Leeds rehoming centre was simply wonderful. It feels like we’ve helped three dogs, by this single adoption - Yuki is already settling into her loving forever home, our Labrador Bailey now has a wonderful little companion and they’re already acting as if they’ve been together for ages! plus a third dog now gets to benefit from the amazing expertise of the Dogs Trust family. The work you do is incredible and thank you!
July 12, 2026
Unprompted review
Reply from Dogs Trust
Good morning Joanne,
Thank you for taking the time to leave us such a pawsitive review!
It's fantastic to hear that you enjoyed your adoption experience with Dogs Trust Leeds and felt supported by the team. We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting. We'll be sure to share your kind words with Claire and the team.
We are so glad that we could help you to welcome Yuki into your family and we hope you share many happy memories together.
Thank you for giving a Dogs Trust dog a furerver home!
Best wishes,
Michelle
Dogs Trust🐾
Reply from Dogs Trust
Good morning,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you.
Our foster carers do a fantastic job in caring for our wonderful dogs waiting for their forever homes.
Thank you for taking the time to get in touch and please don't hesitate should you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Our experience with adopting Albie from…
Our experience with adopting Albie from Bridgend was wonderful, everyone was so helpful from the call we had from Julie on the Monday and then arranging to come down from York the following week to see Albie and pick him up the next day. Then the following up call on the Saturday to see if he had settled in. Which he seems to, you would think he has been here for ever. I don’t think that you could improve on anything that you are all ready doing. Staff are very professional and knowledgeable.
July 11, 2026
Unprompted review
Reply from Dogs Trust
Good morning Eve,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Albie a loving forever home. We’ll make sure your feedback is shared with Julie and the team, and please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
I cannot recommend the Dogs Trust…
I cannot recommend the Dogs Trust enough. From the very start,the Team at the Dogs Trust were fantastic. I need to say a big thank you to the first lady I spoke to when I first rang up she was so helpful and supportive. Everyone was so caring and welcoming, at the Centre putting both us and the dogs at ease. The service was highly efficient, and the staff were extremely helpful with the introductions,ensuring we all had the information we needed. The entire process was so straightforward. I'd highly recommend them.
Thank you all for making it such a wonderful experience.
July 4, 2026
Unprompted review
Reply from Dogs Trust
Good morning Suzanne,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience. All of our teams pride themselves on providing a supportive and helpful journey, and it is lovely that this was reflected in your experience when adopting from us.
Please don't hesitate to stay in touch with us to share some pupdates on your new family member's adventures with you and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
The boy has landed
Made sure the dog was the correct fit for us and vice versa. Explained clearly the adoption process and the ongoing support process.
July 9, 2026
Unprompted review
Reply from Dogs Trust
Good morning Alistair,
Thank you for your kind review.
It is lovely to hear that you felt supported and informed when looking to adopt a dog - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
We're always here to lend a helping paw if you need any further support!
Best wishes
Michelle
Dogs Trust 🐾
Everything was done in a professional…
Everything was done in a professional but friendly way!
July 9, 2026
Unprompted review
Reply from Dogs Trust
Good morning Annie,
Thank you so much for your review. We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving a Dogs Trust dog a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
Staff were brilliant
Staff were brilliant, and concerned to make sure my preference was right for me and my circumstances. I particularly appreciated the discussions with Lindsey the behaviourist.
July 8, 2026
Unprompted review
Reply from Dogs Trust
Good morning Kathryn,
Thank you for your kind review.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this was reflected in your experience when adopting.
We're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Give a dog a home
The experience this time was totally different to when we tried to adopt 4 months ago. This time all the staff were very friendly & helpful. When they were interacting with the dogs it was clear to see the happy reactions of the dogs. The staff have great knowledge about each individual dog and they do a brilliant job of caring for the dogs many of whom have arrived at the kennels due to unhappy circumstances.
June 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning Margaret,
Thank you for your kind review.
It's wonderful to hear of your pawsitive experience when rehoming the lovely Loki.
Loki is so lucky - we hope you are enjoying making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Reply from Dogs Trust
Good morning Roger,
Thank you for your kind review.
It's lovely to hear that you felt supported and listened to throughout the process of adopting the gorgeous Daisy.
We're always here to lend a helping paw if you need us!
Thank you again for getting in touch.
Best wishes
Michelle
Dogs Trust 🐾
Lovely and friendly telephone staff
July 9, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you for your kind review.
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
Thank you again for getting in touch!
Best wishes
Michelle
Dogs Trust 🐾
Dogs trust were helpful and the process…
Dogs trust were helpful and the process of adopting Bobby (previously Seth) was simple.
June 23, 2026
Unprompted review
Reply from Dogs Trust
Good morning Sarah,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Bobby a loving forever home. Please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
Very one was very nice and helpful
Very one was very nice
and treacle is so very lovely and is.
Setting in really well I would recommend dogs trust
July 7, 2026
Unprompted review
Reply from Dogs Trust
Good morning Gillian,
Thank you for your pawsome review!
It's wonderful to hear that your experience with our Harefield rehoming team was so pawsitive.
Treacle is so lucky - it's amazing to hear he is settling in well. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Salisbury Dogs Trust are kind, patient and supportive
When we arrived at Dogs Trust in Salisbury we spoke to Lorna first on the desk. She was very friendly and informative and could tell us everything about the two dogs we were interested in. She was so smiley and warm and she took us right through the adoption process. Nothing was too much trouble for her. We also spoke to Kat who introduced us to Sully. She was absolutely lovely, with lots of patience and advice. I found that everyone we spoke to was kind and patient and really wanted to support us. The handover was very thorough and every single silly question I had was answered ! The staff explained how they could help us going forward and I really feel like we have a support network in place. We have brought Sully home now and everything has changed. I can't imagine life without him. I would recommend Dogs Trust for the care and patience they show and how they gently guide and support you though the adoption stages. You can see that they care so much for the dogs and want them to go to a safe and loving home.
July 1, 2026
Unprompted review
Reply from Dogs Trust
Good morning Lesley,
Thank you for your lovely review.
It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.
We will be sure to share your kind words with the Salisbury team.
We hope you and Sully enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
On picking up max
On picking up max i felt as if there was a full support team ready to help and advice me on any problems that may occur. but also the staff in the glasgow centre made it a very enjoyable experience also made me personally feel that me and max's wellbeing going forward was the most important thing I will end by saying 5 stars is not enough 10 stars would be more deserved
July 7, 2026
Unprompted review
Reply from Dogs Trust
Good morning Colin,
Thank you for your pawsome review! It’s great to hear that you enjoyed your adoption experience and felt supported by our Glasgow rehoming team throughout the process of adopting Max.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this was reflected in your experience when adopting.
We're always here to lend a helping paw if you need any further support!
Best wishes
Michelle
Dogs Trust 🐾
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