Not delivering. Now asking for your Id? Via there "bluclinic" not delivering and not get my 120 euro money back from this "apothekery" Don't get involved. 2 times it got well. Last time (sept 2025) n... See more
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𝗙𝗥: Très bon service qui nous permet d'obtenir des médicaments introuvables ailleurs. Cependant je regrette qu'il n'y ait pas l'antidote des opiacées le "Naloxone" ou le "Prenoxad". Je regrette é... See more
Company replied
Immediate response to my request, the doctor prescribed the required medicine promptly. The only minus point was the time (3 weeks) it took to get the paper prescription, maybe also due to the wint... See more
Company replied
A positively good experience From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordered on Tuesday evening, was kept informed by emai... See more
Company details
Written by the company
Dokteronline.com is een informatieve website en daarnaast een onlineservice voor consumenten. Wij bieden zelf geen producten aan, maar regelen – indien gewenst – voor u een online consult met een geregistreerde en onafhankelijke EU-arts. Het eventueel daaruit voortkomende recept wordt naar uw huisadres gestuurd of – indien u daartoe opdracht geeft – door ons doorgestuurd naar Blueclinic. Blueclinic zorgt ervoor dat u met uw recept veilig, snel en discreet echte producten kunt krijgen van goede gecontroleerde onafhankelijke EU-apotheken. Dokteronline.com is dus een consultservice en geen online dokter, online apotheek of internetapotheek.
Contact info
3.9
Great
5K reviews
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Easy to enter my medical information…
Easy to enter my medical information for the doctor to evaluate my status for using the product. Received the ordered promptly. Did not have to contact customer services but previously did and the quickly cleared up my query.
The perfect way to order meds on line. Easy to choose the quality product.
November 2, 2024
Unprompted review
A positively good experience
A positively good experience
From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordered on Tuesday evening, was kept informed by email throughout and it was delivered on Friday. I have never used a service such as this before but I would not hesitate to use Dokteronline again if I need to.
I appreciate it thankyou.
October 22, 2024
Unprompted review
Super proffesional and quick support
Super proffesional and quick support. I would recommend.
August 12, 2024
Unprompted review
Not a useful service
A prescription for a long term hormone treatment specifies only 1 unit, only suitable for two weeks rendering this recipe service basically useless.
August 13, 2024
Unprompted review
Might have been scammed…
After a month I still havent received my order. There is contact but very slow. And when I reply to their mail it always gets bounced. I have a feeling this company might be a scam
June 26, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Dokteronline.com | Your online health service
Dear Ms. Tsareva,
Thank you very much for your review and for taking the time to write it.
We are very pleased that you are satisfied with our service.
We hope we can continue to be of service to you and send you our best wishes.
Customer Service - Dokteronline
False advertising and zero customer service
Only provide prescriptions to a specific pharmacy that ends up 1000% more expensive than originally provided by their referring site. Non-existing customer support. You are given a portal to post questions, but no answers are provided. Unfortunately money wasted, but lesson learn, hopefully you will not make the same mistake. Avoid.
December 29, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Marco,
Thanks for taking the time to write to us.
We are sad to hear that your experience with us was not too great.
However we do not see anything wrong under the order number you have provided us with on here and it also seems there isn't any previous communication between our Customer Service department and you.
Please do feel free to contact us directly on 00800-486-72968 so we can put your mind at rest and answer any questions or concerns you may have, regardless if this concerns a previous order or a new one. Our Customer Service is happy to help you from Monday to Friday 09:00 AM - 08:00 PM. You may also contact us via Chat or by sending us an email.
We are looking forward to hearing from you.
Have a pleasant day.
Kind regards,
Customer Service - Dokteronline
Supportive and good overall experience
Supportive, quick, good communication, quick reply on question and concerns
November 20, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Sehr geehrte Frau Ela,
vielen Dank für Ihre freundliche Bewertung und dass Sie sich die Zeit dafür genommen haben.
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir hoffen Ihnen auch weiterhin behilflich sein zu dürfen und grüßen Sie mit den besten Wünschen.
Kundenservice – Dokteronline
It was a great purchase
It was a great purchase. The order arrived ok and quickly. I recommend. It's really reliable.
October 30, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Ms Horning,
Thank you very much for your kind review and for taking the time to write it.
We are very pleased that you are satisfied with our service.
We hope we can continue to serve you and wish you all the best.
Customer service - Doctoronline
Really good and quick
Really good and quick! I would take 2 weeks to get treated in a normal clinic. With Dokter Online I received my treatment in 3 days.
September 20, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Gustavo Maciel,
Thank you for taking the time to write to us.
Glad to hear that you were impressed with our services.
We always try to strive for efficiency and reliability so it's very nice to hear that we have achieved just that.
We hope to see you soon again on Dokteronline.com!
Kind regards,
Customer Service - Dokteronline
Very good experience
Very good experience, I described my symptoms and a medic evaluated my situation. He prescribed me the correct medicine and in 2 days I received the treatment home. Works best if you already know your condition and you took the treatment before. Otherwise go to your GP.
September 15, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Mr. / Dear Ms. Serban,
Thank you very much for your kind review and for taking the time to write it.
We are very pleased that you are satisfied with our service.
We hope to be of service to you in the future and send you our best regards.
Customer service - Dokteronline
Danger !
I have contacted my local pharmacy about the drugs Dokteronline is selling.
It happens none of those I have received are genuine !
The Teva Tadalafil 20mg and And Sandoz Tadalafil 20mg should look like this (see WebMD tadalafil) but none of the products I received from Dokteronline look like these wether Teva or Sandoz.
None of them are genuine, nor could the QR code and PC and SN numbers on the box be verified.
What do you put in these pseudo medicines then ? What danger do these represent for the health of your clients ?
August 21, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear customer,
Thank you very much for your comments on your one-star review.
We are sorry that you are disappointed in the service provided by Dokteronline in cooperation with doctors and pharmacies.
We appreciate that you also contacted our customer service personally so that we can find a suitable solution for you together with the pharmacy.
We will be happy to keep you further informed about this via personal contact and send you our best wishes.
Customer Service - Dokteronline
Really easy and fast
I was a bit afraid of "online doctor" but the consultation went really good and professional! I got my medication in few days, delivered straight to my home 🙂 very satisfied and will use it again without a doubt! Highly recommend 😁
August 1, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Ms. Kowalewicz,
Thank you for your kind review and for taking the time to do so.
We are very pleased that you are satisfied with our service.
We thank you for your recommendation and send you our best wishes.
Customer Service – Dokteronline
It lasted too long to get my recipe but…
It lasted too long to get my recipe but I got it.
August 10, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Mr. / Ms. B.,
We thank you for your honest review.
We are glad to read that you have received your paper prescription. We apologize for the fact that it took longer than expected :(
We wish you a lovely day!
Best regards,
Customer Service Team - Dokteronline
Efficient and easy
I had to fill out a simple questionnaire - as I would expect. Waited a short time for approval, my pack arrived within 48 hours. Thank you!
June 12, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Fran,
Thank you very much for your kind review and for taking the time to write it.
We are very pleased that you are satisfied with our service.
We hope to continue to be of service to you and send you our best wishes.
Customer service - Dokteronline
Excellent company to deal with and…
Excellent company to deal with and great prices with top notch delivery
July 8, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Mr. Findlater,
Thank you very much for your kind evaluation and that you took the time for it.
We are very pleased that you are satisfied with our service.
We hope to be of service to you in the future and send you our best regards.
Customer service - Dokteronline
Service has been very quick
Service has been very quick. Sent the purchase once and my correct order was replaced almost immediately.
May 5, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Dear Ms. Loughran,
Thank you very much for your kind review and for taking the time to write it.
We are very pleased that you are satisfied with our service.
We hope to be of service to you in the future and send you our best regards.
Customer service - Dokteronline
Excellent company to deal with
Excellent company to deal with, swift and trustworthy.
July 4, 2023
Unprompted review
Excellent service and quick delivery.
June 5, 2023
Unprompted review
Reply from Dokteronline.com | Your online health service
Sehr geehrte Frau Amanda,
vielen Dank für Ihre freundliche Bewertung und dass Sie sich die Zeit dafür genommen haben.
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir hoffen Ihnen auch weiterhin behilflich sein zu dürfen und grüßen Sie mit den besten Wünschen.
Kundenservice – Dokteronline
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