Dokteronline.com | Your online health service Reviews 4,667

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Not delivering. Now asking for your Id? Via there "bluclinic" not delivering and not get my 120 euro money back from this "apothekery" Don't get involved. 2 times it got well. Last time (sept 2025) n... See more

Company replied

Rated 4 out of 5 stars

𝗙𝗥: Très bon service qui nous permet d'obtenir des médicaments introuvables ailleurs. Cependant je regrette qu'il n'y ait pas l'antidote des opiacées le "Naloxone" ou le "Prenoxad". Je regrette é... See more

Company replied

Rated 5 out of 5 stars

Immediate response to my request, the doctor prescribed the required medicine promptly. The only minus point was the time (3 weeks) it took to get the paper prescription, maybe also due to the wint... See more

Company replied

Rated 5 out of 5 stars

A positively good experience From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordered on Tuesday evening, was kept informed by emai... See more

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com is een informatieve website en daarnaast een onlineservice voor consumenten. Wij bieden zelf geen producten aan, maar regelen – indien gewenst – voor u een online consult met een geregistreerde en onafhankelijke EU-arts. Het eventueel daaruit voortkomende recept wordt naar uw huisadres gestuurd of – indien u daartoe opdracht geeft – door ons doorgestuurd naar Blueclinic. Blueclinic zorgt ervoor dat u met uw recept veilig, snel en discreet echte producten kunt krijgen van goede gecontroleerde onafhankelijke EU-apotheken. Dokteronline.com is dus een consultservice en geen online dokter, online apotheek of internetapotheek.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

satisfied customer, happy customer ,no complains .but…

happy customer ,no complains .but wished your online doctor would provide more like arthritis service .meds x

May 31, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Finch,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service. You are welcome to search for products in this category or symptoms on the website to find suitable products.

We hope to be of service to you in the future and send you our best regards.

Customer service - Dokteronline

Rated 1 out of 5 stars

the package arrived but without the medicines and was also sealed

I ordered Saxenda for the first time, everything went well, the second order at the beginning of June unfortunately the package arrived as in the first time, but unfortunately a bad surprise, the package arrived but without the pens and it was also sealed, I immediately tried to contact the customer service, unfortunately the telephone on the site does not work, not even the chat and so I had to send an email, they answered me after a few hours. They were courteous and told me (Ms. Thera) they had to check with the pharmacy what had happened, after a few days they told me the medication is not available but in mid-July it could be shipped again. However, on the site it is available again for purchases, and after other emails and calls, they still haven't told me or confirmed when I will receive the medication. It seems that seriousness have lost after we paid the bill...

June 8, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Feli,

We thank you for taking the time to review our services.

As we informed you in the e-mail that we sent you just now, we sincerely regret this situation.

In cases like this, we need the pharmacy to investigate what happened here. Based on that result we can find a solution for this inconvenient situation.
The product that you requested was indeed unavailable for some time, but has now been restocked again, so that it can be ordered through our website again. Please note that this is not related to the solution to your issue.

We will be further in contact with you privately to resolve this issue as soon as possible, Sir.

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Brillant

Fast, discrete and reliable order.

June 6, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer

Thank you for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We hope to continue to be of service to you and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Excellent service

Excellent service! Quick delivery, reasonable price, very satisfied about to place my second order.

April 24, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Reid,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We look forward to being able to assist you in the future and send you our best regards.

Customer service - Dokteronline

Rated 5 out of 5 stars

I highly recommend this site!

The best site to buy medicine online.

April 1, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer,

Thank you very much for your positive feedback!

We appreciate the compliment and are very happy that you are so satisfied with our service.

We hope we can be of service to you in the future and send you our best wishes.

Customer Service - Dokteronline

Rated 5 out of 5 stars

Excellent service

Excellent, quick, efficient service

May 10, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer,

Thank you very much for your positive feedback!

We appreciate the compliment and are very happy that you are so satisfied with our service.

We hope we can be of service to you in the future and send you our best wishes.

Customer Service - Dokteronline

Rated 5 out of 5 stars

The site is very easy no navigate

The site is very easy no navigate. Service's competitively priced, fast dispatch and delivery, over all very pleased with the service I received

April 12, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr Chadwick

Thank you for your kind review and for taking the time to do so.

We are very pleased that you are satisfied with our service.

We hope to continue to be of service to you and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Great service

April 13, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. McQuillin,

We thank you very much for your amazing 5-star review.

It's a great pleasure to read that you're satisfied with our services.

We'd be happy to assist you further for many years to come.

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Smooth process & fast delivery

Smooth process & fast delivery. Been ordering here for years and never had any issues.

May 2, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Geachte heer Van Eykeren,

hartelijk dank voor uw vriendelijke beoordeling en dat u de tijd heeft genomen om deze te schrijven.

Wij zijn erg blij dat u tevreden bent over onze service.

Wij hopen u van dienst te kunnen blijven en wensen u het allerbeste.

Klantenservice - Dokteronline

Rated 5 out of 5 stars

The qustions about my health state and…

The qustions about my health state and about the reasons why ordering product were comprehensive und well formulatet. The validation and ordering process were user friendly and quick.

March 15, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Bach,
 
thank you very much for your review and for taking the time to share your feedback with us.

We are happy to read that you are satisfied with our service.

We hope to be of service to you in the future and send you our best regards.

Customer Service - Dokteronline

Rated 5 out of 5 stars

Excellent

Excellent, service parcel arrived earlier than expected.

April 22, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer,

Thank you very much for your positive evaluation!

We thank you for the compliment and are very pleased that you are so satisfied with our service.

We hope that we can be of service to you in the future and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Trusted prompt response and service.

April 3, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer,

thank you very much for your positive evaluation!

we thank you for the compliment and are very pleased that you are so satisfied with our service.

We hope that we can be of service to you in the future and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

No issues getting my repeat order.

March 28, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Sir, Madam,

Thank you for your review and for taking the time to share your kind 5-star feedback with us.

We are happy that you are satisfied with our repeat order service.

Kind regards,

Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

Fast to deliver and always disponible…

Fast to deliver and always disponible to answer my questions.

March 16, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer,

Thank you very much for your positive evaluation!

We thank you for the compliment and are very pleased that you are so satisfied with our service.

We hope that we can be of service to you in the future and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Excellent service and fast delivery

March 23, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear customer,

Thank you very much for your positive evaluation!

We thank you for the compliment and are very pleased that you are so satisfied with our service.

We hope that we can be of service to you in the future and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service with branded product. Good web site and clear communications once order was palced.

March 7, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr / Dear Ms bierbridge,

Thank you very much for your great review and for taking the time to write it.

We are very pleased that you are so satisfied with our service and the product.

We hope to be able to continue to be of service to you and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Great service

Excellent service good medical advice and follow up if required better than relying on the NHS

April 3, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr Langdob,

Thank you for your kind review and for taking the time to write it.

We are very pleased that you are so completely satisfied with our service.

We hope to be able to continue to be of service to you and send you our best wishes.

Customer service - Dokteronline

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