One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... See more
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... See more
Company replied
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... See more
Company details
Information provided by various external sources
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service and delivery
Prompt service and delivery, excellent quality lights at a competitive price. Excellent, thank you.
July 18, 2017
Unprompted review
Advertisement
The lights I ordered arrived on time …
The lights I ordered arrived on time and perform perfectly. Great service, great website, great products. Can recommend without reservation.
July 18, 2017
Unprompted review
Easy ordering process & prompt delivery.
July 17, 2017
Unprompted review
Indie 821
Excellent and helpful advice. The product recommended was perfect for the Job.
July 17, 2017
Unprompted review
Advertisement
Excellent and informative website with …
Excellent and informative website with help at the end of a phone if needed. Good prices and speedy delivery.
July 16, 2017
Unprompted review
Great under unit lights
Great under unit lights. 240volts no drivers required, they give off a beautiful white light.
Excellent purchase
July 14, 2017
Unprompted review
Recommended
Well priced, items as described, immediate dispatch of goods and next day arrival packaged well.
Would definitely recommend.
July 14, 2017
Unprompted review
Advertisement
good price and service
July 12, 2017
Unprompted review
Quick and fast service and delivery
Quick and fast service and delivery - ordered llights which were delivered next day
July 12, 2017
Unprompted review
Excellent Service
Great product, delivered promptly. Excellent service and will definitely use again.
July 12, 2017
Unprompted review
Advertisement
Helpful staff and reliable delivery
July 11, 2017
Unprompted review
The order was delivered fast
July 11, 2017
Unprompted review
one of the two products packaging had …
one of the two products packaging had been opened previously when I opened the parcel received suggesting that another person had returned this product for whatever reason. This was disappointing and price was not amended.
July 11, 2017
Unprompted review
Advertisement
Downlights.co.uk
I use Downlights regularly . The service is excellent with next day delivery .
July 11, 2017
Unprompted review
first time i've used downlights.co.uk …
first time i've used downlights.co.uk and very impressed worthy of 5 star rating.ordered and received within 24hrs
July 11, 2017
Unprompted review
Exellent quality products.
Exellent quality products.
purchsed soffit downlighters and led bulbs very well packaged and very prompt delivery.
will definatly be using these agsin for any lighting purchases. many thanks.
July 9, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.