Downloads Rogers 

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Rated 1 out of 5 stars

Rogers technician cut Bell's coax cable that was providing service to our upstairs neighbors and used it to hook up our internet. He buried what remained of their cable under the ground to cover u... See more

Rated 1 out of 5 stars

Cancelled services in April with a better offer from Telus.Paid off Rogers in May have an invoice showing services canceled.Rogers says my Apple Watch not cancelled and continued to bill me for servic... See more

Rated 1 out of 5 stars

Such a terrible experience. After calling and staying on hold, 30 min later I got an agent who Progressively placed me on hold numerous times throughout the 1.5 hour call. When returning my netbox equ... See more

Rated 1 out of 5 stars

I just got an account with Rogers because I have heard such great things. But to my surprise, I am everything but satisfied. I am so utterly disappointed in Rogers and most of their agents, as I have... See more

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Rated 1 out of 5 stars

Rogers is crap if you wanna gamble…

Rogers is crap if you wanna gamble you’re money then ya sure go for it but it’s the worse company to go with app is always down. Very rude Disrespectful customer service people hanging up on me.
Rogers will be you’re night mare if you go with them

June 7, 2020
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Rated 1 out of 5 stars

Lmfao what a joke

Lmfao what a joke! Barely had the Ignite Modem and Gigabite Plan and modem keeps disconnecting, pings over 80, download speeds reach max 600mbps, and thats a 130$ plan.
These guys are straight scammers. Worst Internet I have ever had in my life.

June 1, 2020
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Rated 1 out of 5 stars

Today is my last day with Rogers…

Today is my last day with Rogers Communications who I had highspeed intenet with. I called them twice trying to do my renewal with them but they jacked the price up over $107 for residential internet only and refuseed to give me any sort of discount, by telling me to reduce my 300mbps which I was paying $76 for down to 150mbps for nearly $100.
Roger's claimed that they are helping clients in these challenging times yet none of us sees that because it's just words in the wind. Yes Rogers is fixing broken or trouble equipment, yes Rogers is attending house calls, yes Rogers is taking their employees and clients safety into consideration and taking their phone calls BUT; comes time to renew your agreement/contract in a time when people has lost their full income if not all. Rogers is NOT TAKING THAT PART INTO ANY SORT OF CONSIDERATION. I know the internet is overworking at this time but for Rogers to cease the moment by taking advantage of it and jacking up the price while stopping all discount to it's customers, is despicable and unjustified. Well since my business with Rogers is not valuable, there are plenty of companies that will care both for my financial, physical and emotional safety that will value my business.

I called Bell and they are offering me $72 for unlimited internet 100mbps cable TV on 3 years term with a $200 rebate. I guess Bell won me over just like that.

May 28, 2020
Unprompted review
Rated 1 out of 5 stars

VERY BAD

worst internet, keeps disconnecting every five minutes. definitely do not recommend.

May 27, 2020
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Rated 1 out of 5 stars

Extorted $400 out of my elderly mother…

Extorted $400 out of my elderly mother for services she did not use, then sent a report of her owing $5 to a collection agency as missed interest payments on her final payments after not making any effort or minimal effort to contact her about it. After 15 years as a customer. Absolute scum.

May 24, 2020
Unprompted review
Rated 1 out of 5 stars

-1/10 STARS

-1/10 STARS

I see that rogers has a terrible review rating. Probably because nobody, after getting off the phone with rogers and having a pleasant experience, will be motivated enough to write a positive one.

9/10 calls to rogers make me want to punch a baby, if its not the hold time, its the hold time when you get transferred. The hold times are extremely long because everybody has problems with Rogers, and they ain't very good at fixin' em.

Rogers managed to give my SIM card and all the information it held away to another person who then made purchases on my credit card. That was dealt with after a 2 hour session on me being on hold. Absolutely terrible Rogers!

I asked the Rogers Agent to send me a new SIM via the mail for free because i wasn't going to run around for them just to reconcile their incompetence. That was on may 12. "It'll take 3-5 bushiness days to arrive" he says.

May 22. Its been 6 bushiness days. I call Rogers again and have a 30m session of me being on hold. Get transferred but when i get through i ask about the status of the sim card and he tells me,
"Sorry sir, i don't see any record of a sim card being sent out".

'NO RECORD OF A SIM BEING SENT OUT?!' I'm Just dumbfounded. Absolutely floored i cant help but laugh, but there is pain behind that laugh. Why am i still with this joke of a company?! Because i have a good loyalty plan?! I'm loyal enough for Rogers to urinate my information out to some other person. Terrible security Rogers!

DO BETTER.

May 22, 2020
Unprompted review
Rated 1 out of 5 stars

Disgusted

If I could give Rogers a zero star I would I currently ordered the iPhone 11 max pro and they said it would be delivered Friday the 15 ... I kept contacting Rogers they kept saying one more day...it's now the 21st .. my patience ran thin and now they are saying it said there was a problem with the address .. this tells me that Rogers customer service is lacking so hard that this whole week the people whom I've been talking to have not been doing there job and haven't even taken the time to open up my file .. even the customer service rep I'm on the phone with now is saying I'm not sure why they didn't tell you it's written in big letters on your file .. ROGERS CUSTOMER SERVICE REPS... Do your job this disgusts me .

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

I pay my bill for Jan/2020

I pay my bill for Jan/2020, Account Show 0 owning, I pay Feb/2020,
Account show 0 owning. I pay March is Previous + this Month , The account
show 0 owning. I should get credit for one Month, because I already paid for the
Previous month. I call in Roger, The guy keep saying I miss one Month last year. The question is why my account showing 0 owning all this time.

May 21, 2020
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Rated 1 out of 5 stars

My internet box did not work 4 days…

My internet box did not work 4 days after receiving it and needed a technician.

The Rogers person forgot to request to have my number ported from Bell and I needed to wait 5 days to activate my SIM while paying for both Bell and Rogers.

Unbelievable.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

DONE WITH THEM

As most of the reviews let me start with this :
If I could give a negative star I would do it.

This company is reckless....
In this period of time we are facing a pandemic and they are taking advantage of that.
They are raising their prices and not giving any option.
THEY ARE ACTING IN A PREDATORY WAY AND TAKING AIM AT THE MOST VULNERABLE.

I urge all the people that are experiencing this to take action.
There are a lot of companies out there that will be happy to get your business.
Take a look at teksavvy and others.
SHAME ON ROGERS.
TED ROGERS MUST BE TURNING IN HIS GRAVE.
TED ROGERS BABY TRANSFORMED INTO A MONSTER,CONGRATULATION TO THE MANAGEMENT.
I HOPE SOON YOU ALL WILL HO AND SELL USED CARS.
This company is going to die...people...we have the power..not them...they are not fair...let send them out of business

May 19, 2020
Unprompted review
Rated 4 out of 5 stars

This comment is for the people looking…

This comment is for the people looking up reviews prior to signing up with Rogers. There is roughly about 2 million reviews posted on here and 91 percent of them are bad. Rogers has 10.5 million wireless customers and there is another 5 million of residential internet and cable customers. So Rogers has almost 16 million Canadian customers and there is only 35 million people.living in Canada as a whole...SO THAT MEANS THAT ONLY 18 PERCENT OF ROGERS CUSTOMERS HAVE SOMETHING BAD TO SAY. You know why you don't see many good comments Because people are not going to take time out of there day to leave a good review but when something doesn't go there way and they don't get what they want..Then they will take the time.to leave a bad reviews in hopes that it will make there issue/situation better...THE MAJORITY OF ROGERS CUSTOMERS ARE HAPPY WITH NO NEED TO COMPLAIN...No matter what company you look up you will always see the bad reviews...There is some people in this world that hold and carry negative energy and wish to share it with other people...

Misery loves company

Rogers is not soo bad compared to other providers. And if people want to stop depending on telecoms then all they need to do is save up millions and millions and millions of dollars and build there own infrastructure...But again that takes hundreds of millions of dollars...I will just continue paying my monthly bill if you ask me :)

May 19, 2020
Unprompted review
Rated 3 out of 5 stars

Is signing up for a 3 year contract…

Is signing up for a 3 year contract for internet a good idea? Around 60$ a month. Only bell and rogers is available in my area. No resellers allowed in the new brampton houses...weird. my bell fibe contract ends soon. Any ideas are appreciated. Tnx.

May 18, 2020
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Rated 1 out of 5 stars

Rogers is absolutely the worst carrier…

Rogers is absolutely the worst carrier to choose. They're super inconsistent with their service, and they charge you for things you weren't informed about. The service representative fail to listen and provide the service to customers on the phone. When I called to cancel my account, one senior representative told me to just go ahead without any apologies for their poor services and communication. I would rate 0 star if I can.

May 18, 2020
Unprompted review
Rated 1 out of 5 stars

My friend called using my phone...What happens next is ILLEGAL!

My friend called using my phone to cancel HIS phone. Verified HIS phone number, HIS drivers license, HIS address. Then the guy goes... and says “ok you have a 2 year contract on your plan so if you cancel you will need to pay 900$” . My friend had no idea what he was referring to goes on to ask why 900? For what? So he says “you signed this in January, it’s an IPhone 11. Me quickly catching on as to what he was referring to step in.. He was referring to MY PLAN that someone who has no authority, doesn’t even know my damn phone number, to cancel. It really happened that way! My friend NEVER once said anything to do with my phone... how would I know? I was beside him the ENTIRE time on speakerphone listening in so I step in, ask him why he thought it was okay to cancel my plan by someone not even authorized to do so and then he gives me a ton of attitude, lies, lies some more, he even goes on to say that my friend provided my phone number...When he literally told him HIS number not once, not twice but 5 times. Then goes on to say that “he’s speaking with my friend and that I’m not authorized to speak to him” - I ask to speak to a manager and he hangs up! Illegal and sketchy looser!

You’ll also be forwarded to dumb girls who complain they’re “working 30 minutes overtime to help with this problem” like we’re the inconvenience paying her wage lol. She will also yell at you several times all while you’re being nothing but kind and reasonable given the circumstances on how we were treated !

Just a typical day at Rogers ! Cancel and don’t ever bother going with them! TRASH!!!

May 18, 2020
Unprompted review
Rated 1 out of 5 stars

s h i t rogers s h i t

s h i t rogers s h i t
i am having only one day off from my work in whole week and on that very day their s h i t y is system is no working all the time
they are so s h i t

May 17, 2020
Unprompted review

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