Downwardlab Reviews 

49
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

As per other reviews, I ordered suitcase that has not arrived and despite numerous emails no refund or replacement has been sent. Complete sham!!

Rated 1 out of 5 stars

This company is a joke all they do is rip people off. My daughter ordered a suit case for her holiday. Suitcase never came they do reply back to your emails but only with excuses and a promise of a re... See more

Rated 1 out of 5 stars

SCAMMERS. Fake site. Only found out after purchasing a suitcase and waited for delivery. Tracking stated it was delivered, I checked post office, garden shed and neighbors and nothing. Contacted cust... See more

Rated 1 out of 5 stars

ordered a suitcase then looked at website based in china. item never arrived followed tracking from china them to hermes order was supposed to be delivered on friday 7/10/22 at 17.27 i was at home not... See more

1.3

Bad

TrustScore 1.5 out of 5

49 reviews

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No history of asking for reviews

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1.3

All reviews

(49)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a suitcase which looked really…

Ordered a suitcase which looked really nice, I was kinda sketchy at first but I carried on with my purchase. It said It had been delivered in a safe spot ( porch ) which I don't even have a porch. Searched it up online and it's a scram I'm so angry, bought it for a holiday soon. Waste of time 😡

October 11, 2022
Unprompted review
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Rated 1 out of 5 stars

Omg wish I looked at these before…

Omg wish I looked at these before ordering, States my item had been delivered , emailed them she told me check the post office ???, So now I know I have been scamed. DONT BUT FROM THIS SITE. English number is fake its to lure you so you feel safer then the robbing Chi. Fu u

October 11, 2022
Unprompted review
Rated 1 out of 5 stars

order never delivered

ordered a suitcase then looked at website based in china. item never arrived followed tracking from china them to hermes order was supposed to be delivered on friday 7/10/22 at 17.27 i was at home nothing arrived left in a safe place lol rang hermes on monday they have no info on parcel or tracking no defo a scam please avoid

October 11, 2022
Unprompted review
Rated 1 out of 5 stars

-10 for me

-10 for me. Ordered a standing mirror, states that it was delivered at 10:12pm, I was awake and no delivery was made. Contacted them and after replying once they never replied again

September 29, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam- Do not order from downwardlab

Absolute scam! Do not use - should have read reviews first. Thought it was a uk based company based on location address but been shipped from China .Ordered a childrens play kitchen have tracked and supposedly delivered on Friday but hasn’t. No response to emails or the contact number provided. Furious! Stay away from downwardlab and save your money! Scam.

October 7, 2022
Unprompted review
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Rated 1 out of 5 stars

Had to give it one star

Had to give it one star, to write a review. Wouldn’t give one ☝️. Total scam company. DO NOT BUY. Goods not received even though they sent a tracking number. Never turned up. Sent emails, had no reply. Total fraud company. Ignore at all costs.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid

Please do not use this company it states it's based in England it's not..I ordered a 5 peice kitchen set got tracking from yen express (fake)started in China on plane ect then saying delivered through my letterbox which is totally impossible 😳

September 28, 2022
Unprompted review
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