Arrived promptly and was very polite and courteous. I’m partially paralysed though, and made sure to be ready at the door (which has clear accessibility ramps and rails all round). Despite this, drive... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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Good communication and polite friendly…
Good communication and polite friendly delivery driver.
Always deliver within the quoted time
Always deliver within the quoted time. Drivers always polite and friendly
On time and delivered the parcel to me…
On time and delivered the parcel to me rather than dumping it at the door and fleeing.
My ring door bell only shos him stood…
My ring door bell only shos him stood there not showing proof of delivery and thats it and no notification saying its been delivered ???
Driver left goods in door wide open
Delivery women treated me like a thief
Delivered on time and in good condition…
Delivered on time and in good condition but driver did not ring doorbell to alert me to the delivery, he just left the parcel on the doorstep. Strange because he normally rings the doorbell.
Very friendly person with a great sense…
Very friendly person with a great sense of humour! Treated the packages carefully and was very sweet with our little boy who was trying to ‘help’!
Very helpful put the parcel inside the…
Very helpful put the parcel inside the CV porch doors as it was heavy top class driver
Friendly delivery person
Delivered within expected time window and very friendly delivery person.
Driver was rude to my wife who answered…
Driver was rude to my wife who answered the door, claiming he had knocked three times, he may well have but it’s the summer holidays and my kids are playing in the house, no one heard the door, certainly no need to be rude about how long it took to answer the door. Perhaps if more notice was given when collections are planned we could make sure someone was waiting for them.
friendly courier
Always a pleasure to see Hugo
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