Arrived promptly and was very polite and courteous. I’m partially paralysed though, and made sure to be ready at the door (which has clear accessibility ramps and rails all round). Despite this, drive... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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Very quick and safe delivery
Overall this was a perfect delivery .
Rather than waste time ringing the doorbell or waiting at the front door for me to eventually mobilise enough to get to the door the driver read the special instructions on the package and instead went straight for the rear of the property and announced himself as he approached the open patio door. Overall this was a perfect delivery .
£170 item just left on front door step
£170 item just left on front door step. 8hrs until I got back home, over £100 should be signed for or atleast be delivered in person or to neighbour
On time.
On time . Kept the parcel on right place. Messaged the time of arruval in advance!
The product was delivered with slightly damaged damage.
The product was delivered timely and accurately, however, it was poorly packaged by the originating company and was roughly handled during transit, the product was delivered with slightly damaged inner packaging, luckily, do damage was done to the product.
I cant find package
I cant find package, do you have a better picture? I also asked for it to be left with a neighbour
Currier didn’t give the parcel to my…
Currier didn’t give the parcel to my hand he put out door and left , l founded the parcel one hour later
Caring and thoughtful
Delivery driver was very polite and professional. Delivered the package with care.
Thank you for delivering to the flat…
Thank you for delivering to the flat door, I know it’s a trek up 3 flights of stairs with a heavy box and was grateful you guys sorted that out for my wife as she couldn’t manage herself today
Left the parcel on the door step of the…YEAH AT THE WRONG HOUSE
Left the parcel on the door step of the main road at the WRONG house on Thursday, only realised on Saturday it was delivery when I chased up the company. Rubbish service
Catherine was amazing
Catherine was amazing! Helped with heavy parcel...I have dislocated shoulder so she put parcel in kitchen and even lifted my fluffy Figaro cat in to sniff his new delivery from Katkin xxx
Thanks 😊
The delivery man was very kind and…
The delivery man was very kind and helpful and waited for me while I brought out the disc here to take away. Thank you.
Nice guy friendly aswell .
Delivery time was excellent and driver…
Delivery time was excellent and driver friendly and polite
Great delivery
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