It was great because one person responded, solved the problem quickly within an hour or so! I'm not a business with a Systems Dept. or systems person, but an old man (86) trying to figure out the cons... See more
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Company details
- #24 of 65 best companies in Web Hosting Company
- #129 of 251 best companies in Business to Business Service
- #9 of 27 best companies in Cloud Computing Service
- #4 of 9 best companies in Cloud Storage Service
Written by the company
DreamHost is a premier Managed WordPress hosting provider, giving over 400,000 small businesses, developers, and content creators the tools they need to own their digital presence. Powered by an experienced team of web professionals located worldwide, DreamHost is committed to helping its customers find success on the Open Web with dedicated support resources, top-tier talent, and powerful AI tools like Remixer, a powerful conversational website builder. Learn more at DreamHost.com.
DreamHost: Web Hosting with Purpose!
Written by the company

- We make sure your website is fast, secure, and always up so your visitors and search engines trust you. Guaranteed.
- DreamHost helps you succeed on your terms. When you use DreamHost, our industry-leading resources, products, and services enable you to build your website on a solid foundation and grow it faster than you could anywhere else. Our custom control panel is easy to use and removes any headaches of managing your web hosting. We're fast, reliable, and full-featured. And our award-winning expert support agents are available 24/7 to help you through any technical issues you may have. With over 20 years of hosting experience, we have the undisputed know-how to help web designers and developers, bloggers, online businesses, and many more of all sizes make a positive first impression and impact on their customers and followers. Because DreamHost is an employee-owned company, we're able to focus on the needs of our customers rather than first being obligated to the demands of public stockholders. We have a passion for ensuring your online privacy and security, and we embrace open-source. Come see why hundreds of thousands of users call DreamHost a trusted online partner.
No excuses money back guarantee!
If you're not happy with our standard web hosting service, we'll refund your money.

Contact info
417 Associated Road P.O Box #257, 92821, Brea, CA, United States
- sales@dreamhost.com
- www.dreamhost.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
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Always innovating the hosting…
Always innovating the hosting environment, no standard cPanel, etc. Support is also very good. Actually, support is great!
DreamHost support is top-notch
DreamHost support is top-notch! They are professionals who resolve any issue very quickly! I am extremely satisfied with the DreamHost technical team! Thank you very much!
Had issues getting my domain name…
Had issues getting my domain name connected but the DH team was super fast and resolved it quickly for me! Communication was great. Very happy with my switch to DH.
DreamHost is a dream
DreamHost is a dream! Their support team is always there offering thorough and clear solutions. They support our non-profit website at no charge. We are not well-off so their kindness is greatly appreciated. Our non-profit supports some of the poorest people in the world. I am so proud of DreamHost for contributing in this way. God bless DH!
Sometimes you don't know how bad a…
Sometimes you don't know how bad a company is until you try and "leave" them.
I moved my websites to Cloudflare back in January/February and saw that I had a renewal on my Dreamhost hosting service coming up in early August. I cancelled the renewal but instead of just cancelling the renewal it also took away all access to my files that I planned to backup. I had to contact help to re-enable access to download my files. However talking to the agent he said that re-enabling access meant that now the account would auto-renew. So I would have to cancel again after downloading. Given that I had paid up through Aug 10 it seems lame to remove access immediately. Also even though I had changed the DNS and moved my website to Cloudflare I saw that Dreamhost continued to charge me an absurd 10/month for PHP support for my websites using outdated PHP. They refused to refund this.

Reply from DreamHost
Again, Dreamhost delivers the best service
Again, Dreamhost delivers the best service. This time, when I needed to move one function outside, I got repeated guidance, with care to ensure the intricacies were clear. Repeated. Delivered with grace, and good cheer. Then, when one of the large files left something behind, the most detailed steps were taken – even though the lost piece was not essential – providing as always: the best service. Thanks to the support staff, and to Dreamhost.
Prompt, reliable and effective support
This company has one of the most efficient and reliable support teams.
DreamHost is consistently the most…
DreamHost is consistently the most reliable webhosting platform we use. Would highly recommend.
thank god for the techical gods at…
thank god for the techical gods at Dreamhost. they were able to help me restore my website and brink of disaster!
Knowledgeable
Knowledgeable, experienced, and patient support technician. Someone you can count on at the other end of the phone when things don't go right. Done, fixed and now working perfectly. Thank you.
Ruined a gift I planned for monthsBought a hosting plan as a gift
Bought a hosting plan as a gift. Account locked instantly. Support ghosted me completely.

Reply from DreamHost
I have been a customer for decades and…
I have been a customer for decades and I have always been satisfied with their customer service.
Great Company
I have been a Dreamhost customer since 2009 and I use them for every client, every company, and every situation I can. My sites are always up, I can get in touch with support easily, and they always solve my issues right away. A really great company!
Solid no-hassle support
I've been using DreamHost for decades, and have always found them responsive and helpful whenever I've encountered problems with any aspects of my websites or hosting. Recently, I had to upload a ZIP file of a site that I took down months ago -- I had problems with the upload, which they addressed for me, and then when the unzipped files weren't working, a member of their support team went in and fixed the issue (which saved me from having to figure out what the problem was). Great no-hassle support.
DreamHost has a robust platform for hosting any website
DreamHost has a robust platform for hosting our website. We have been impressed by the seamless migration when we first onboarded with them as well as the integrations with other tools such as email. Customer service is very responsive, helpful, and friendly.
Dream team!
I received expert help every step of the way with the Dreamhost “dream team” - everyone on staff is professional and friendly. Highly recommend
25+ years as a customer.
I have been using Dreamhost to be the web server host for about 15 websites for close about 25 years! OMG. I can't believe it been that long, and they have never once been anything but amazing. And their Customer Service is and has always been excellent ... and fast!
Great support and things explained…
Great support and things explained simply
I've been with dreamhost since 2015
I've been with dreamhost since 2015, 11 years now. What I appreciate the most is their customer service, whenever I'm facing any problem, especially in wordpress or anything related, they are here to help!
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