Dreams - Beckton Reviews 

Great bed.
Driver was friendly and helpful.
Very happy.

Unable to call customer service as the phone lines gets cut off after one ring, called the store spoke to a lady who said that the customer service line worked when she called so I called customer service after leaving her but line did not go through again so I called the store back, but now nobody holds the phone at the store anymore either, I have been trying for a week now to no avail.
I Sent an Emails but did not get a proper response to my concern.
Their customer after-care is very bad, I have recently sent another email and now waiting for that response.

Edit **
I would like to add to my first review and say that Dreams contacted me and offered me an exchange on my mattress and allowed me to get the full price back to spend on another mattress even though I bought my mattress on sale, they have also taken my complaint in to consideration regarding their consumer service phone line and have said that they are looking in to it and making sure there are enough staff available to answer the phone lines.

The mattess is amazing. We sleep well 😴

Very happy with the purchase, outstanding service from Munsur.
Highly recommended

Exceptional service from Imran. He was very supportive and helpful.

It was great experience..I love there hospitality..highly recommend

Shoeb was great. good deal and present experience

Hassle Free..stress Free.. service.. latest technology for best customer satisfaction from point of sale to delivery..

It was a great experience in Dreams, Becton with Imran as he greeted us and toured us from the very first visit of the store. He helped us first find out the accurate mattress that the body required with their mattress technology also gave us discounted offers. Overall 100% good experience.

Delivery driver called and kept me updated with time slot

Driver assisted with putting mattress inside and gave me advice on what to do next

I am elderly disable

Excellent delivery experience

I had a fantastic experience throughout. The in-store staff were helpful and friendly. We discussed several mattresses; they suggested I try them all, and I picked the one that was most suitable for me. I had already chosen the bed frame I wanted. The order for the frame and mattress was delivered on time. I paid for the bed to be built, and the two delivery men were professional and respectful of my property. The bed was built and explained to me, as it is an ottoman bed.

I have now had the bed for two weeks; it is very sturdy, and the mattress is very comfortable. A good choice and a quality product(s)

A 5-star service, thank you.

fabulous service, love the bed. The delivery men were very careful and helpful

I had a problem, excellent costumer service. thank you

The work man was very nice,and the man who sold us the bass was very helpful.

Highly appreciated services. Especially thanks the customers support and the delivery persons.

Arrived I was met by imran whom was very helpful and had great knowledge. I explained what I was after he showed me couple of beds told me about the 20% and gave me a bed according to my budget. Delivery was swift bed is amazing.

I recently had the pleasure of being assisted by Atif at Dreams, and I couldn't be more impressed with his exceptional customer service. From the moment I arrived, he showed me to the bed I had seen online and even offered me a drink, which was a thoughtful touch.

Atif conducted a sleep test for us, providing valuable insights into which mattress would be best suited for our needs. His friendly demeanor made the entire experience enjoyable. He took the time to help us plan our room without making us feel rushed to make a purchase, which we greatly appreciated.

I will definitely be coming back to pick a mattress, thanks to Atif's outstanding service. Highly recommend visiting Dreams and asking for Atif if you want a truly personalised and pleasant shopping experience.