Dreams - Blackpool Reviews 

184
TrustScore 5 out of 5

4.9

Unit 1/C 270 Vicarage Lane, FY4 4ND Blackpool, GB


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See what reviewers are saying

Rated 4 out of 5 stars

We are still coming to terms with the new bed we don’t believe it happens over night it ales a few weeks to brake a new Ben in we are still in that process it’s not the best bed we ever bought but ma... See more

Rated 5 out of 5 stars

We highly recommend this store and staff and delivery service..... From start to finish nothing but 5 star treatment..... Were allowed to potter round until we'd come to choice of several then M... See more

Rated 5 out of 5 stars

Stacey at the Blackpool branch was so helpful and knowledgeable. After trying the sleepmaster and trying out a few mattresses, I was able to choose one without any pressure and in my own time. My new... See more

Rated 5 out of 5 stars

Shopping at Dreams was indeed a Dream, our visit to Blackpool Dreams was made a pleasant experience with the friendly professional and courteous team Aaron and Mel. They left us alone to browse and... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 1/C 270 Vicarage Lane, FY4 4ND, Blackpool, United Kingdom

  • 01253489347

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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1-star

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4.9

All reviews

(184)

13,732 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Delivered on time as stated. Exceptional delivery guys. Even went to put plastic shoe covers on there shoes. To protect inside my home but wasn't needed as I was expecting a new stair carpet the following day. Took mattress to room of my choice 10/10

March 9, 2023
Rated 5 out of 5 stars

Highly recommend, 10/10 service (& with lovely smiles)

Highly recommend the Blackpool branch of Dreams, the loveliest friendliest staff that put you at ease while making an expensive decision! Used the Sleepmatch to help find a mattress also, & couldn’t be happier with my new bed! My mum also got a sofa bed while we were in there so we both left very happy. 10/10!

March 5, 2023
Unprompted review
Rated 5 out of 5 stars

highly recommend

the staff at the Blackpool store were very welcoming and helpful nothing was to much trouble and nothing was rushed and all was nice and relaxed

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect staff

Perfect staff. Good communication. Delivery on time. Fab delivery team. Would recommend.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

5+ star service from Aaron…

5+ star service from Aaron at the Blackpool Vicarage Lane branch. Really knowledgeable as well as friendly and approachable. Went above and beyond the call to help my elderly mum to make her choice over a couple of visits.
Now the product has arrived and she's chuffed to bits with it. Delivery great too Super experience.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

5 star service

Went to the store in Blackpool and met a lovely salesman called Aaron, he was very knowledgeable and with the use of their technology found the ideal mattress for us, 5 star service.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Blackpool Store

Visited the Blackpool store recently and found the staff to be very friendly helpful knowledgeable and easy going not pushy.Would recommend this store if you are looking for a quality bed at reasonable price.

September 14, 2022
Unprompted review

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