I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... See more
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I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... See more
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Shield Retail Centre, BS347BR, Bristol, United Kingdom
- 01173137471
4.9
Excellent
167 reviews
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Our bed was delivered by two lovely…
Our bed was delivered by two lovely friendly men,polite and helpful.
August 29, 2024
Repeat customer at Dreams
Repeat customer at Dreams. Bought bed frames before, and this time bought a mattress for the spare bedroom. Generally happy with the quality of the products and in-store experience.
August 18, 2024
Unprompted review
Shop assistant very helpful
Shop assistant very helpful. The mattress was delivered on time and very polite delivery drivers
August 17, 2024
Dreams let us take our time to choose
Dreams helped us to understand the many different beds they sell, and to select what might be best for us. They then let us take our time to try out the selections.
The assistant Sophie was very helpful.
August 15, 2024
Excellent service
Our sales lady was very good and personable especially as she was fairly new. She knew a lot about the products and served us very well
July 28, 2024
Good value for money and seem less…
Good value for money and seem less delivery and assembled perfectly by delivery team, would recommend Dreams
August 9, 2024
They were very professional and patient…
They were very professional and patient and gave me the chance to ask as many questions as I wanted and to try different mattresses
August 1, 2024
Quick & easy
We did happen to go on a Sunday morning so we were the only people there, but we were quick to be seen. Purchase was quick and easy. Delivery was great, even to a 3rd floor flat. We assembled on our own and once we found the instructions hiding in one of the boxes it did take a few hours but it's fairly simple. Hopefully won't need another bed for a while but when we do we'll go to Dreams again first.
July 28, 2024
Comfortable new bed
Helpful me in finding a bed and a suitable and comfortable mattress.
Putting the bed together swiftly on arrival day.
July 19, 2024
Good advice
Good advice, quick & professional delivery. Friendly & helpful delivery men
June 23, 2024
The sales people were professional and…
The sales people were professional and friendly, very helpful. My bed was delivered within a week. The double bed that I bought is very comfortable. Reasonable cost as well.
June 23, 2024
Wonderfully efficient
Wonderfully efficient keeping me informed throughout the purchase and delivery process. Very impressed
June 16, 2024
Well impressed.
Well impressed delivered on time and with care, took away the old mattress to be recycled.
May 24, 2024
I really liked the Sleepmatch tool
I really liked the Sleepmatch tool - it helped me choose the best mattress, staff friendly and helpful and I love my new mattress.
April 27, 2024
Very helpful and knowledgeable staff
May 10, 2024
We visited Dreams at Shield Retail…
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie .
Sophie greeted us with a smile and engagement manner and attitude which was lovely .
Sophie product knowledge was first class, and her customer service skills exceptional. Sophie couldn’t do enough for us , a pleasant experience looking for our mattress .
We will recommend to family and friends , thank you Sophie .
Mr & Mrs Hicks
April 8, 2024
Unprompted review
Great service and comfortable bed
Great service and comfortable bed. All you can ask for really.
March 15, 2024
Delivery was on time very efficient
Delivery was on time very efficient . Mattress very comfortable.
March 2, 2024
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