Simon was extremely helpful,advising us on quality and good value .He was very patient, we will of course going to Dreams again.
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See what reviewers are saying
Excellent service from Simon on finding the right mattress and base for my new bed. Would highly recommend.
From going into the store , thinking of purchasing a mattress , to it being delivered , it was a very professional service. Would recommend Dreams without any reservations!! A great team , from the... See more
Excellent purchase. Simon the advisor was extremely helpful, guided me through the range of mattresses suitable to my needs until I found the best for me.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit L Croft Retail Park, CH62 3PN, Bromborough, United Kingdom
- 01885498243
4.7
Excellent
238 reviews
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Overall a pleasure to deal with from…
Overall a pleasure to deal with from start to finish
October 2, 2023
We visited the Bromborough store and…
We visited the Bromborough store and found the staff were fantastic. They were very friendly and knowledgeable and helped us find the right mattress for our needs. Would highly recommend this store to anyone in need of a need bed in the area.
September 23, 2023
Unprompted review
Excellent customer service and enjoyable experience
Bed shopping today with my husband, wasn't really looking forward to it after a recent bad customer service at a different bed shop. Couldn't of been more pleased with our experience. We were seen today by Dave. Very professional and efficient. Talked us through everything we needed and helped us find the perfect mattress and pillows. He was very knowledgeable and patient. Customer service was exceptional. We were very happy and impressed. Will be going back soon for our bew bed frame and a further bed and mattress for our daughter. Thank you for an enjoyable shopping experience.
September 22, 2023
Unprompted review
Excellent service from start to finish
Excellent service from start to finish. The assistant was very patient and guided us through our choices. Very happy with the quality of the bed and mattress we chose.
September 18, 2023
Unprompted review
Very helpful staff from the showroom…
Very helpful staff from the showroom through to the delivery staff
September 2, 2023
Kindra Dreams mattress
Kindra mattress is great for us. Not too soft or too firm. Very supportive sales team at our local Dreams store.
July 28, 2023
From walking into dreams including…
From walking into dreams including delivery everything 5star , Brilliant service helpful,no rush.Delivery men wore over shoe covers cleanedup all mess .Amazing service Thankyou to everyone I dealt with.
August 18, 2023
Extremely friendly staff
Extremely friendly staff, making sure the bed was right for me. The delivery men were extremely helpful and very accommodating.
August 17, 2023
Friendly knowledgeable good advice good…
Friendly knowledgeable good advice good value and quality
August 5, 2023
Very helpful
Very helpful, friendly and gave us the information we needed to make an informed decision on choosing our next bed which I feel is an extremely important purchase especially once you get a bit older and the need for good quality sleep becomes more prevalent
July 23, 2023
Everything went smoothly
Everything went smoothly. Delivered when expected. Polite & considerate delivery team & knowledgeable & courteous sales person.
July 11, 2023
Very polite and helpful staff
Very polite and helpful staff. Delivery drivers we're excellent too
July 14, 2023
Excellent service very happy with…
Excellent service very happy with purchase, price ,customer care ,delivery. Highly recommended 👌
June 23, 2023
Super service from the gent in the…
Super service from the gent in the store and a really comfortable sleep A+++++++
May 30, 2023
The Bridgwater Bed
The whole experience was great, your man Dave was very knowledgeable and made our decision much easier. The product is great.
May 19, 2023
Delighted
First purchase I have made with Dreams! Very pleased with the product , blanket box is very spacious, staff were welcoming and very helpful and professional. Will definitely shop there again.
May 11, 2023
Helpful sales woman and helpful delivery men
Saleswoman v helpful and liked the facility that measured my body shape to recommend best type of mattress. Delivery men also v helpful.
May 5, 2023
Very good sales man 👨
Very good sales man 👨! Would definitely recommend Dreams 🛏️ many thanks 👍
May 3, 2023
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