Dreams - Cannock Reviews 

177
TrustScore 5 out of 5

4.8

Unit 10b Oribital Retail Park, WS11 8XP Cannock, GB


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Rated 5 out of 5 stars

Poped in today basically for a look around. We had our previous tempur bed from these guys 10 years ago so naturally our go to place. We always find the dreams staff super helpful and knowledgeable an... See more

Rated 5 out of 5 stars

Brilliant bed looks amazing and is solid built and made we already had a dreams mattress so just ordered the frame we couldn't be happier this bed frame is great value the man who deliverd it was love... See more

Rated 5 out of 5 stars

Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allo... See more

Rated 5 out of 5 stars

Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor webs... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 10b Oribital Retail Park, WS11 8XP, Cannock, United Kingdom

  • 01543 577640

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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4.8

All reviews

(177)

14,326 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff where so helpful!

The staff where so helpful and attentive, I was unsure what I was looking to purchase when I visited but I left feeling confident in my choice! I now have my new mattress, the delivery guys where fantastic and my sleep has improved! A+

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Well worth the visit

From start to finish our purchase of mattress, bed frame, headboard and pillows was smooth and easy, sales assistant Sharon was superb and went above and beyond her role for us. Would recommend Dreams Cannock to anyone.👍👍👍

August 21, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault the service

Cannot fault the service. The bed we wanted wasn't showing as in stock or when it was expected to be in stock, so left our details a few weeks later received a phone call telling us when the bed would be available.We had totally forgot about it. The Staff were always very friendly and helpful would definitely buy from Dreams again.

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

A happy experience

From the moment we entered the store my partner and I were met with kindness and compassion by the delightful assistant Kiran.
I am disabled and find it difficult to lie down easily but Kiran was patient and supportive and we felt as though she genuinely cared that we were sold the best mattress for our needs.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Ideal salesmanship balance

Upon walking in a sales advisor greeted us. I am normally uncomfortable with this, but Gary had the balance right throughout our visit. He was polite, to the point and was led by our needs when giving us advice and information. He took time to learn our names and used these throughout our visit, a small but valued touch. Gary was very helpful- lots of knowledge to answer our questions and he spent a lot of time responding to our needs and questions. We felt no pressure. Gary would move away to give us time to talk between us, but would check in periodically to see if we were okay. He made our visit a pleasant one and we are very happy with our purchase and the service he provided.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service at our local Dreams…

Fantastic service at our local Dreams store in Cannock. Friendly, helpful and knowledgeable staff, helped to find us the perfect mattress and two lovely new pillows. We would highly recommend the store and found the service off Gary and Adrianna to be professional and friendly without the pushy sales patter, they even gave us a discount on two pillows as we bought a new mattress. Highly recommend this store.

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience in store

Great experience in store, the staff had excellent knowledge and shared her own opinion, she had excellent knowledge of the products and even tho we initially said we were only looking and wasn’t intending to make a purchase today she still spent time to show us all products and used the sleep match. Our visit wasn’t rushed and because and we were made to feel welcome, because of this we decided to buy our bed and mattress and was explained the delivery time which suited us.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Bed shopping experience

Had a very pleasant experience when looking for my new bed,Tammy was very helpful and patient considering I had my two year old grandaughter in tow,nothing was too much trouble for her.
Looking forward to receiving my new bed now.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Gary (Cannock) was very helpful and knowledgable with regards to which mattress would be prefect for us and we couldn’t be happier with our choice!

February 20, 2022
Unprompted review
Rated 5 out of 5 stars

My mother and I had a very positive…

My mother and I had a very positive experience at Dreams in Cannock. Sharon was very knowledgable in helping my mum to choose the correct mattress using Sleepmatch. Sharon showed us examples of types of mattresses.
Sharon was very friendly and polite and her male colleague offered friendly banter too. All in all a very happy experience. Highly recommended.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We recently visited the Dreams Store at Cannock, and we were very impressed with the service we received. We were greeted by Tammy and she set us on the sleep match machine to check the best option for us and she explained the features and warranties as we tried out the selected mattresses. We tried the pillows which were amazing, and purchased 2 pillows with our mattress. No pressure sell and time to try out the mattresses. Ordering was simple and the mattress is being delivered next week. Very pleasant experience and would definitely reccommend this store.

February 3, 2022
Unprompted review

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