I bought a divan a few weeks ago online. It was delivered to my home with care. The delivery men were excellent. Kept me up to date and were very considerate. On this experience I went to Dreams... See more
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If you go to Dreams in Colindale then ask for Wojciech he is beyond so helpful and knowledgeable. He explains everything so well and makes you feel soo confident and comfortable with your purc... See more
Excellent advice by salesman without any pressure to buy. Explained the conditions of Guarantee. Updates with regards to delivery times and dates. Emails to make sure we were totally satisfied with th... See more
Hello, We recently bought a bed and a mattress from Dreams. Unfortunately, we purchased the bed and mattress from different sections of the store, and we were not advised that this mattress... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Colindale Retail Park, NW9 6TH, London, United Kingdom
- 02082 059998
4.6
Excellent
158 reviews
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good quality bed and mattress
July 20, 2024
This is our fourth bed from Dreams
This is our fourth bed from Dreams, good and durable Quality, my son loves his new double bed.
July 16, 2024
I am very happy with my new dream bed
I am very happy with my new dream bed. I should have gotten a new bed sooner. Installation service is very efficient.
Thank you!
July 17, 2024
The whole experience from we enter the…
The whole experience from we enter the shop to the different choices of beds available was very good. The sales person (Mohamed) was very helpful in helping us to make the right decision. He was very knowledgeable, informative and was ver humorous which helped to make the experience pleasant.
May 11, 2024
Very good store with lots of choice and…
Very good store with lots of choice and helpfull staff
May 7, 2024
Unprompted review
Great service from the staff they very…
Great service from the staff they very professional from the shop and the delivery
April 7, 2024
Great customer service
Great customer service, was offered to lay on machine to find out best product and affordability
March 29, 2024
My Beautiful Bed
Friendly polite staff.Mohammed helped me by recommending laying on the mattress that was linked to the computer ,that would help me choose the right mattress for me.Delivery on time. Mark and Shaun were very respectful of my newly painted wall when taking bed upstairs.
Took all packinging when they left.
Satisfied customer, would recommend the Colindale Store.
April 6, 2024
Dreams... Colindale
Prior to my visit, I visited Benson Beds across the road from Dreams. Compared to that company Dreams had alot more to offer, and we're alot friendlier. The Dreams assistant Wojciech was very helpful. I told him my budget, he let me try the machine that advises the best mattress suited for my body. He was patient as I was very indecisive. In the end we found the perfect bed and mattress and I even saved a little money. I would definitely recommend him and the Colindale Store, and now Dream would be my first point of call when I need another bed.. Which will be very soon as were doing up the kids bedrooms soon.
March 22, 2024
Unprompted review
We got the best service everybody was…
We got the best service everybody was wo kond and helpful
Thank you
March 8, 2024
The staff are very welcoming
The staff are very welcoming. The delivery was made as scheduled and the delivery men are very helpful
February 29, 2024
Purchase of new Mattress and Disposal of Old One.
Excellent advice by salesman without any pressure to buy. Explained the conditions of Guarantee. Updates with regards to delivery times and dates. Emails to make sure we were totally satisfied with the product. Very respectful delivery driver and assistant. Very respectful of home and product. Took away old matress without any fuss and made the transaction a pleasure. Highly recommended.
February 23, 2024
Excellent experience mainly due to the…
Excellent experience mainly due to the very good sales person that assisted us, Wojtejch. He was extremely knowledgeable about the various brands and styles and also very helpful with advice on various aspects of our requirements. We felt that his advice was very useful, not biased to any particular brand and was aimed to get the best for us. We are very satisfied with the new mattress having had it for 2 weeks now. I would recommend Dreams and Wojtejch in particular
January 27, 2024
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