Dreams - Kings Lynn Reviews 

189
TrustScore 5 out of 5

4.9

Hardwick Road, PE30 4YN Kings Lynn, GB


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Rated 5 out of 5 stars

We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... See more

Rated 5 out of 5 stars

Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... See more

Rated 5 out of 5 stars

Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.

Rated 3 out of 5 stars

On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Hardwick Road, PE30 4YN, Kings Lynn, United Kingdom

  • 01553407000

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

14,895 reviews in the last 12 months

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Rated 5 out of 5 stars

Dreams King's Lynn

We popped into Dreams to have a look at mattresses and to get a quote. We were served by a lovely lady called Kacey. She was very helpful and is very knowledgeable. She suggested we use the sleep machine to find a suitable mattress as we were not sure what we wanted. What a fab machine! We ended up buying the top suggestion from the machine as well as a bed base. We also bought two pillows which Kacey suggested, as we struggle to find pillows that suit us. The pillows are great so far. Based on our experience, we would definitely recommend Dreams King's Lynn. Thank you Kacey!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly , calming, informative of the different mattresses . Loved the sleep match and trying out the soft sand medium pillows.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, approachable, nothing too much trouble, but not pushy which I like. Explained everything, overall very happy

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience at Dreams Kings Lynn

Great experience at Dreams Kings Lynn - Louie / Louis (?) was knowledgeable and helpful, without being pushy and hard sell. Josh the Store Manager was equally as helpful and we ended up buying a bed as well as a mattress as it was only because Josh had the forethought to tell us the bed was available in a different colour to what was advertised on the shop floor.

All of this was just before 6pm when the store was due to close and we were there until 6:15pm, other shops are usually more concerned with closing on time and getting customers out.

Got a follow up call the next morning to confirm everything had been ordered and the delivery date.

Great service guys!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

As soon as I walked in the door of the…

As soon as I walked in the door of the DREAMS store, I instantly felt welcome and at ease. From then on I was taken by the attention to detail given to my requirements. No hard sales pitch meant that I went away, viewed other companies and didn’t experience the same “good feeling”. Therefore, I was more than happy to go back to DREAMS and order my mattress. The communication and the delivery continued the professionalism that I had experienced in store. No qualms at recommending DREAMS

August 11, 2024
Rated 5 out of 5 stars

Love it or hate it

We bought tempur mattress,we went for a soft one but it is still quite hard to sleep on but it is getting better or am I getting used to it wife love it but I am still not sure will give time to get used to it.
We also bought two pillows with it they are strange you need to puff them up or they go flat they also take a bit to get use to but we are getting to like them.

June 16, 2024

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