We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... See more
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Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... See more
Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.
On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... See more
Company replied
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Hardwick Road, PE30 4YN, Kings Lynn, United Kingdom
- 01553407000
4.9
Excellent
189 reviews
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Very helpful and friendly young lady
January 13, 2024
A professional service from shop to home.Really good in store service with…
Really good in store service with helpful advice,information & clarity.
Delivery was excellent with up to date info on timing,courteous & considerate team,respectful of home.Gave information leaflet re mattress care & return policy etc.
Thank you
January 13, 2024
Bed purchase experience
Helpful, knowledgeable staff, who greeted us nicely then gave us just the right amount of time to browse first before offering assistance. Their knowledge then made us decide to make a purchase. We hate hard sell with staff following us around the store. So it was perfect.
January 6, 2024
Unprompted review
dreams mattress
found a suitable mattress at reasonable price in the sale. delivery as advised
December 17, 2023
More than happy with my purchase
More than happy with my purchase. Staff were very helpful and polite the same with delivery men. Would recommend Dreams to anyone.
December 16, 2023
Dreams are the best helpful friendly …mr
Dreams are the best helpful friendly nothing any touble for them...
November 12, 2023
A great night's sleep
November 3, 2023
Great service in store and very helpful…
Great service in store and very helpful on getting the right mattress.
October 15, 2023
Kings Lynn staff are excellent
Kings Lynn staff are excellent, very polite, courteous, respectful and professional.
September 30, 2023
Great staff great service great product
September 24, 2023
Service was amazing and they were so…
Service was amazing and they were so friendly. We tried the sleep match machine which was a very interesting experience and we learnt a lot. We didn’t know what mattress to get as we have never had to buy one before as it was our first home. I recommend Kacey and Matthew at Kings Lynn
September 16, 2023
Unprompted review
Dreams
The people in the shop were helpful and patient and helped decide which bed was bed. Bed was delivered on time and they assembled it with no fuss. Glad we shopped there
September 2, 2023
I was very happy
July 17, 2023
Lovely friendly service from start to…
Lovely friendly service from start to finish communication was brilliant informing me every step of the way when my bedstead was going to be delivered . Delivery guys were very helpful thank you Dreams
July 14, 2023
Here on time friendly polite blokes…
Here on time friendly polite blokes considerate out overshoes on too
June 24, 2023
Excellent quality product along with…
Excellent quality product along with first class customer service made this a very efficient and prompt order.
June 17, 2023
Great service
We were very impressed with our visit to dreams. Lucie was very good at her job and we’re so pleased with the mattress that we bought. We have the swaffam combination and it’s been so comfortable, best mattress we have had for years,
April 30, 2023
May use AI-assist with repliesRead more
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Reply from Dreams - Kings Lynn
Dear Vera
Thank you for your review. I am sorry you were unhappy at the delay in replacement. I hope that now you have the product you will be happy with your purchase.
Should you require any further help or assistance, please do not hesitate to contact me.
Many thanks
Peter
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