Dreams - Northampton Reviews 

Dreams in Northampton were very professional and helpful 👌

Terrible, in October 2022, I purchased a very expensive Thera-pure mattress (£1500) after some recent decorating, we had to store the mattress on its side for just over a day. The mattress is now unusable as the contents have all sunk to the bottom of the mattress. Dreams tell me that there is nothing they can do as I have accidentally damaged it as it should not be stored on its side, however there is nothing attached to the mattress warning that this can cause such catastrophic failure. Avoid these overpriced, unstable mattresses! I will be taking this further.

Great comfortable bed, really pleased with it and the service. Would totally recommend Dreams

The head board was just as ordered on time and clear instructions where give on how to unpack and assemble. Top class delivery.

Needed 2 bed bases , bought and sorted in 15mins . Delivered the next week . Had the old bases taken away , great guys and very careful.

We were greeted by store colleague shortly after entering the store. He was friendly, efficient and knowledgeable. Talked us through the differences in mattresses and when we had decided what we wanted he talked us through the offers available to ensure we got the best possible value for money

Great communication, good lads who delivered my bed,great service in store, top marks.

The time Gary spent with us was not hurried, he was extremely knowledgeable, explained how the mattress were different and how it could affect our sleep. We purchased a bed with mattress and a second mattress. We were not looking forward to choosing as it had been 35 year since we last purchased one

The staff at the Northampton branch made us really welcome and relaxed,not like some stores were you feeling stalked by predator sales men.I would recommend them no pressure sales just honest advice.

Great service from start to finish and loving the new bed. No longer wake up in the night or in the morning due to my hips hurting. 👏👏👏👏

Great service in store and hassle free delivery and installation.

Staff member in shop was polite and helpful and then the delivery guys were polite and helpful also.

Great experience from start to finish. I was recommended by a friend who had bought a bed a few weeks before. Lovely man (Gary) welcomed me into the store (Northampton) and discussed what I was after. He showed me the new sleepmatch machine which I used then advised the results and I was able to view and test the products. Offered several drinks throughout. Walked away feeling uplifted with a great new bed and mattress. Would definitely use again and this branch is a pleasure to deal with

Everything from going into store and speaking with extremely knowledgeable friendly members of staff to being kept up to date with the delivery slot of our new bed arriving. The two men who delivered our bed were very courteous and respectful with our home. They covered their shoes as we have just had a new carpet fitted. They explained how to manage our ottoman bed and helped lift my mattress onto it. These two delivery men were also knowledgeable friendly and super efficient.
We are over the moon with our new bed. It is extremely comfortable and just looks so elegant in our new bedroom. Dreams have definitely got us as new customers and we wouldn’t think twice about purchasing another bed from them. 😊

Visited dreams Northampton. The sleep match machine is fantastic and I highly recommend. It’s hard to purchase a mattress by laying on them in stores for a few mins. They’re and expensive purchase and imperative for good quality sleep so was and exceptional service. Lay on a machine and this machine based on sleeping position and weight distribution will pick mattresses in stores that will be good for you, genuinely can’t recommend dreams enough.

Really helpful advice on type of mattress best for bad backs and we can’t recommend the product more than saying that it is difficult to wake ourselves up because of the comfort!

It was all excellent, excellent salesperson and excellent delivery experience. Thanks so much.

Good sakes man good fitters

Thanks to Matt who was able to work with me to provide the best price and service for my mattress and pillow - Was a dear expense but with no regret as the quality of the mattress is great. Highly recommend Dreams.