Raymond at the Orpington store was very friendly and helpful, he listened to what we were looking for and came with great recommendations of mattresses for us to try. We were offered pillows to try th... See more
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Lovely welcome by all the staff. They weren't invasive but were there to answer questions as we browsed. Very polite and expedituos completion
Had a smashing visit to Dreams Orpington, was calm relaxed and informative , your team member Philip introduced us to your sleep match machine , where we were able to chose a perfect mattress and p... See more
Excellent service from start to finish from dreams. The sales assistant in the shop was helpful and gave good advice. We could take our time looking and deciding what we liked with out being pres... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Spring Vale Retail Park, BR5 3SG, Orpington, United Kingdom
- 02045329701
4.7
Excellent
186 reviews
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Very friendly and helpful staff
Staff were great helpful and friendly showed me exactly what I was after explained about construction of mattresses were professional in every way.
July 17, 2021
Unprompted review
Reply from Dreams - Orpington
Hi Gary,
Thank you for taking your time to share your feedback with us.
We are glad to hear of the excellent customer service you received in our Dreams store.
Best Wishes,
Charlie from The Customer Services Team
Dreams in Sevenoaks Way…
Visited Dreams in Sevenoaks Way Orpington to buy a new mattress. Sales manager was very helpful & informative. Helped to chose the mattress most suited to me. Able to try several recommended mattresses before buying.
June 10, 2021
Unprompted review
Reply from Dreams - Orpington
Hi Chris,
Thank you for taking the time to leave a 5 star review of our Dreams Orpington store.
We're delighted to hear that you had such a positive experience in the store.
We hope you enjoy your new mattress!
Best wishes,
Charlie
Entered store was seen immediately
Entered store was seen immediately and purchased exactly what I wanted without fuss
May 11, 2021
Unprompted review
Attended the Orpington Branch of Dreams…
Attended the Orpington Branch of Dreams on Saturday 17th April 2021. We were dealt with by Marian . Her product knowledge was excellent . She was professional without being pushy . Delivery time for the bed purchased was under 3 weeks .
April 18, 2021
Unprompted review
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