We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... See more
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Helpful and knowledgable staff. There was no pressure to buy but staff guided our purchase by listening to what we wanted and needed. Showed all options in our price range and alternatives
Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... See more
Kyle who served me was very helpful. Everything was explained in great detail regarding bed bases and mattresses. I was offered refreshments as well which made for a very pleasant experience.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
7 High Street, RH2 9AA, Reigate, United Kingdom
- 01772374354
4.8
Excellent
118 reviews
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The whole Verprocessnew…
The whole process of selecting a new mattress and the delivery was very easy. I was very satisfied with everything and am very happy with my purchase.
December 16, 2023
Còmfport very nice
Còmfort delivered on time very polite team left all tidy when finished
November 17, 2023
Great service in the shop
Great service in the shop, communication regarding delivery and mattresses.
November 11, 2023
The team was welcoming
The team was welcoming, friendly, good customer service and they knew what they were doing. 👍👍👍👍👍
October 12, 2023
The delivery was quick and efficient
The delivery was quick and efficient. The headboard was fitted well and the old one taken away along with all wrapping. A great service.
September 7, 2023
fantastic sevice
fantastic sevice
mattress was good value
quike delivery
staff instore were helpfull and freindly
September 7, 2023
A very good company
Very helpful staff in the shop. The delivery team were excellent: careful, efficient and arrived promptly at the start of the two hour delivery slot. No fuss exchange with the first mattress we had. This second choice seems better so far, and hopefully will prove to be our final choice.
Very impressed with the company. Excellent , " old fashioned" service.
Well done Dreams.
August 25, 2023
Still getting use to the mattress
Still getting use the mattress, as I getting backache as I have scoliosis. I get use to it in time I suppose. Maybe I should have got a soft one instead of medium, but you cannot tell in the shop at the time.
August 10, 2023
Good service.Knowledgeable staff
Good service.Knowledgeable staff. Not pushy.
July 29, 2023
Unprompted review
Mattress assessment machine
July 8, 2023
Dreams Reigate - Great experience
Friendly and knowledgeable staff, with no heavy sales pitch, just extremely helpful when it came to selecting the right bed. The delivery guys (Brandon & Rob) were wonderful, and even managed to squeeze the mattress into my loft room which was unexpected but much appreciated. Thank you! Will definitely be using Dreams for my next purchase.
June 2, 2023
Easy transaction helpful staff
May 26, 2023
Really helpful staff in both the shop…
Really helpful staff in both the shop in Reigate and the delivery team. I was given a delivery slot and kept informed as to progress. I will definitely be using Dreams in the future
April 14, 2023
good selection at reasonable prices attentive staff!
good selection at reasonable prices! good staff kind considerate and attentive!- listened to our needs and helped us make an informed choice without being pushy!
a good shopping experience!
March 10, 2023
Unprompted review
Painless experience with no hard sell
Helpful staff, well informed about their products
February 20, 2023
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