I wish i could rate dresslilly with negative stars, but left with no option to rate as 1 star :-( , You dresslilly is a piece of crap and fake seller, as I bought a product 1 month back at you, still... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a casual office blazer that looked stunning in the website product photo. What arrived barely resembled that promised item, the material was thin, of terrible quality and it just hung limply wi... See more
Bought 6 shirts from this outfit, all of them incorrectly sized, quality poor with unfinished seams, etc. Emailed them several times, was told to photograph the problem and then send back (at my cost... See more
Thought it was great deals, when my shipment arrived I was super excited. The pictures on the website look nothing like the actual product. It’s so cheaply made, fabric is super thin. The colors are f... See more
Great Customer Service
So far I have placed three orders with Dresslily, and have received two. Overall I am pleased with what I have received. I had one pair of pants that were defective, and was immediately given a refund. I am awaiting my third order. Shipping does take a long time, but I am generally satisfied with the products and service from Dresslily and will shop again. there is a wide selection and great prices.
March 11, 2016
Unprompted review
Advertisement
NEVER sent/Andy answer
After my complaint "Never sent", I Tried to contact dress lily but the page for the support had a problem.
So please contact me, my order number is L1601270604087835.
March 9, 2016
Unprompted review
I don't think I've ever had such a frustrating experience!
I shop on several different websites - mostly my favorite 2, but I have tried a few other including red dress boutique, venus, and Boston Proper. I kept getting Emails from Dress Lilly so I decided to try it. I found a couple cute tops and tried to order them but they declined my Discover card. I thought well maybe they don't take Discover, so I tried my Visa - it was declined, so I tried to go on their chat online since they don't have a phone number. Well, it would not let me post anything without an order # (duh, I couldn't place the order). At this point I am glad I didn't place the order especially after reading the reviews. BTW my credit cards have much higher limits than the amount I was trying to order.
March 7, 2016
Unprompted review
Refund
So I got a hold of dresslily company and they are refunding my money into my account I will be sending the products back overall they are pretty good company this is the first time I had to things that are not done right but they got back to me with no problem and gave me a refund.thank you
March 4, 2016
Unprompted review
Bad Knockoffs
I bought my gf a dress from this site. The pictures looked great and the price was awesome, but what I got in the mail was a poor representation of the pictures online. YMMV, but be aware and remember that it costs what it costs for a reason.
February 12, 2016
Unprompted review
Advertisement
Frustrating dealing with this company and their website
They sent me the wrong item back in December and i'm still trying to deal with it. They keep asking for more information and the last time i tried to respond the message will not go through. It tells me that the question has been deleted even though it still shows on my account. I tried to send another message through their support page and now it tells me the verify code is incorrect. I tried to resend multiple times to no avail.
Dresslilly if you are seeing this my Ticket number is T15113017076. i've been trying to answer your question but your site is not working!
January 25, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.