Received a call after placing my order to give me a time estimate for delivery from the supplier and in the process helped me source another item that i had been struggling to get hold of! I have used... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The team were exceptional by providing me with brilliant advice on the correct drum kit for my son and highly recommending multiple options for me from new to second hand. they discussed his musical p... See more
Ordered a full set of Yamaha Crosstown lightweight drum hardware, plus an additional cymbal stand. There was slight delay due to the additional stand (not Drumshacks fault at all, it was their supplie... See more
First time using Drumshack and placed my order online. Had to call to make some changes to my order and they were very helpful and even left notes on my order to keep track of any changes.. Order se... See more
Company details
Contact info
58 Lavender Hill, SW11 5RQ, London, United States
- 0208 228 1000
- sales@drumshack.co.uk
- www.drumshack.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 48 hours
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Great service
The ordering process was simple and efficient, shop staff were friendly, helpful and courteous.
February 13, 2026
First time using Drumshack...
First time using Drumshack and placed my order online. Had to call to make some changes to my order and they were very helpful and even left notes on my order to keep track of any changes.. Order sent quickly and Excellent delivery time. Everything arrived packed very well and securely and everything arrived as described. Still waiting on a hihat clutch but they told me they were waiting on it arriving from their supplier which I'm aware of and happy to wait on.
Would highly recommend and will definitely be ordering again. Thank you 🙂
February 6, 2026
Great customer service, fast delivery!
January 27, 2026
Top service as usual
Top service as usual. My drum rug was with me within a couple of days, excellent product.
Second order online from drumshack, and i have visited and purchased from the store.
Very helpful and knowledgeable staff. It puts
a novice like myself at ease.
Thankyou Drumshack.
February 11, 2026
Great service …
Great service and price the pitch of the Zildjian crssh I bought the increment blends well with my other cymbals
February 9, 2026
Excellent communication, product, and delivery.
Excellent communication and delivery.
February 2, 2026
Very speedy delivery and good price.
February 9, 2026
Great to be able to buy everything from…
Great to be able to buy everything from real drummers. Delivered almost immediately.
January 30, 2026
Prompt to help
January 30, 2026
Great email contact
Great email contact, fast delivery (next day even though I had free delivery), fantastic product.
January 30, 2026
Great price with a reliable service
I don’t usually do reviews but you guys deserve a good one.
I ordered my Yamaha light hardware because I heard it was a game changer in a drummer’s life.
I told Ethan at Drumshack that I needed it delivered before my final rehearsal for the gig. It was supplied and delivered on time as promised!
Thank you guys N
January 30, 2026
I had to wait a couple of weeks on my…
I had to wait a couple of weeks on my items coming into stock before receiving them by delivery..but communication to myself from drumshack was excellent on how long I'd have to wait from the start of the order til delivery..items arrived well packed and in first class condition 👍
January 22, 2026
Great buy!
Great buy - Fab item, just as described, well packed arrived safe and sound! Just what I was looking for!!
January 23, 2026
Always a great service
Always a great service. They can't do enough for you. A proper drummers shop for all ages and abilities
January 26, 2026
TD-07 V Drums
This is absolutely amazing…. And for the cost… It’s a quality product and plays brilliantly.
January 22, 2026
Well priced product
Well priced product, a replacement for original order sorted rapidly and received next day. Gig fulfilled, I am over the moon with these service.
Thank you guys 🤘
January 26, 2026
Good practice
The company kept me informed re delivery, my drum was safely packed and arrived on target and its beautiful
January 23, 2026
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