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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,598
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB


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Rated 5 out of 5 stars

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more

Company replied

Rated 5 out of 5 stars

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more

Company replied

Rated 5 out of 5 stars

Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more

Company replied

Rated 5 out of 5 stars

Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(5,598)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service from Jed.

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Richard Bancroft,

We're so pleased to hear you received good service. Thank you for taking the time to share your positive experience with us!

Dyno-Rod

Rated 5 out of 5 stars

Superb from start to finish

Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient service .

Many thanks 🙏
Now get me on that plane

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Craig Leathard,

We're so happy to hear we could help with your pipe leak right before the holidays! It's wonderful to know our team provided efficient service. We appreciate your kind words and hope you have a fantastic trip!

Dyno-Rod

Rated 5 out of 5 stars

Today Carl A and Adam attended a job…

Today Carl A and Adam attended a job that had the potential to be big / they assessed and decided to try something first and it worked - consulted with me which was good, thank you to both of them for their consideration

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Colin Davison,

We are delighted to hear about your excellent experience with our service. It's wonderful that our engineers assessed the situation thoroughly and found an effective solution, consulting with you throughout the process. We appreciate your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Efficient and friendly service with…

Efficient and friendly service with good communication from their office

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Daniel,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our team provided efficient and friendly service with good communication.

Dyno-Rod

Rated 5 out of 5 stars

Carl S and Jay visited today and could…

Carl S and Jay visited today and could not have been more helpful and flexible. Good job done and very friendly and helpful.

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Lesley Jobson,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our team was so helpful and friendly, and delivered such a good job. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Elliott did a fantastic job

Elliott did a fantastic job, he was professional, prompt and experienced. I would definitely recommend and choose Dyno again for my plumbing jobs. Thanks Elliott and team.

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Nnamdi Affia,

We're delighted to hear about your excellent experience with our plumbing service. It's wonderful to know that our team member was professional, prompt, and experienced. Thank you for your kind words and recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Carl A and Dyno…

Excellent service from Carl A and Dyno Plumbing. Came on the day for a leaking radiator, securing it all. Then came back following week as needed parts replaced. Made the stress of the leak much more manageable.

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Miss Deborah Chambers,

We are delighted to hear about your positive experience with our service, especially how our team handled your leaking radiator. It's wonderful to know that the stress of the leak was made much more manageable. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Cistern fault

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work that needed doing. Highly recommend them.
Thanks lads

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Diane Leech,

We are absolutely delighted to hear about your excellent experience! It's wonderful that our engineers arrived on time and efficiently completed the repair. We appreciate your kind words about their professionalism, respect, and knowledge.

Dyno-Rod

Rated 5 out of 5 stars

Carl A was absolutely brilliant

Carl A was absolutely brilliant. He solved two plumbing issues with no problems. Such a nice man. Would highly recommend.

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Sarah Horton,

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our engineer was brilliant and solved your plumbing issues with no problems. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jed’s excellent customer service

Jed arrived on time and quickly diagnosed the issue. Very respectful of being in someone's house. An excellent ambassador for the company.

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

David Baldwin,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that our team member arrived on time, quickly diagnosed the issue, and was respectful. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl and Jay came sorted the leak…

Carl and Jay came sorted the leak quickly stayed a while to make sure it was definitely fixed. Great job 10 out of 10

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

david,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our team quickly resolved the leak and ensured it was definitely fixed. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

CARL. A SORTED IT!!

We had a bad leakage upstairs but thankfully we were sent Carl A, who was very prompt, professional and helpful.

September 10, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Elliot Mitchell,

We're glad our team could assist with your leakage issue. We appreciate you acknowledging our prompt and professional service.

Dyno-Rod

Rated 5 out of 5 stars

Jed from Dyno: fix toilet

I had Jed from Dyno round to fix the toilet. He diagnosed the problem and fixed it in about 25 mins. He also gave me some advice for some other niggles as well, which was great. Very professional, very approachable, happy to talk. Brilliant - thanks very much Jed. Really appreciate your help!

September 1, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Steve McShane,

We're delighted to hear about your excellent experience with our service. It's wonderful to know the issue was diagnosed and fixed efficiently, and that helpful advice was provided.

Dyno-Rod

Rated 5 out of 5 stars

Leaking pipework

Graham arrived at my home with a smile and introduced himself, Graham explained what he was going to do he was friendly and polite and did a great job, very professional even cleaned up very impressed.

September 9, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Terry Gibson,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our engineer was friendly, polite, and professional, doing a great job and even cleaning up afterwards.

Dyno-Rod

Rated 5 out of 5 stars

Graham was friendly and more than…

Graham was friendly and more than helpful! Brilliant service

September 9, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Courtney,

We are so pleased to hear about your positive experience and that our team member was friendly and helpful. Thank you for your kind words about our brilliant service!

Dyno-Rod

Rated 5 out of 5 stars

Leaking Cistern Repair

Repair carried out quickly and efficiently. Carl S was friendly and courteous, can't recommend highly enough.

September 9, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Charlie Porter,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that the repair was carried out quickly and efficiently, and that our team member was friendly and courteous.

Dyno-Rod

Rated 5 out of 5 stars

Just had Graham visit my home to fix…

Just had Graham visit my home to fix new basin taps in the bathroom. He did a great job, even had to go out to get some different pipes which wasn’t a problem at all. Friendly and professional and cleaned up !

September 8, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Lou Mccormack,

We're so pleased to hear about your positive experience! It's wonderful to know that the new basin taps were fitted perfectly, even with the need for different pipes. We appreciate your kind words about the friendly, professional service and the clean-up.

Dyno-Rod

Rated 5 out of 5 stars

Dyno Rod engineer turned up the same…

Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and went out of his way to offer advice on bathroom solutions for my disabled family member.

September 8, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Vixx,

We're delighted to hear about your excellent experience with our service. It's wonderful to know the emergency water leak was dealt with quickly and that advice was provided for future prevention and bathroom solutions. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

More faulty kit for the lads to fix

More faulty kit for the lads to fix. Carl S arrived on time and as polite and professional as the other lads this week. Good job.

September 8, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Guest,

We're pleased to hear that our team arrived on time and provided professional service. Thank you for acknowledging their good work.

Dyno-Rod

Rated 5 out of 5 stars

Anthony was very professional diagnosed…

Anthony was very professional diagnosed my leqk under the bath straight away and replaced thr part and fixed the leak. Very happy with the service. Would highly rrcommend

September 8, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Nicola Muir Turnbull,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that the issue was diagnosed and fixed quickly. Thank you for your high recommendation!

Dyno-Rod

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