Banner for Dyno-Rod - Plumbing Newcastle and North East

Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,653
•
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service called at 12 noon to request emergency job was called at 12.30 to discuss correct allocation of plumber needed. Plumber from Dyno Rod called 1.30pm to advise will be 1 hour by 2.2... See more

Company replied

Rated 5 out of 5 stars

We had an emergency plumbing issue. Dyno rod were very prompt in responding and Jay the plumber who arrived was very knowledgeable, friendly and respectful of my property. He carried out the work qu... See more

Rated 5 out of 5 stars

Graham was extremely good at what he did. He solved the issue and resolved it working really well in difficult conditions ie a very confined working area. He was respectful to us and our home. Great g... See more

Rated 5 out of 5 stars

Adam came to help with a cylinder leak. It’s a complex job and not one he’s faced regularly. Even so, he did what was needed using experience of colleagues and his initiative, kept us informed and was... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(5,653)

7,919 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carl S was amazing

Carl S was amazing. Very thorough and professional.. would highly recommend.

September 22, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Aly,

We're so pleased to hear about your positive experience and that our team member was thorough and professional. Thank you for your kind words; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Bathroom leak Jed and Scott came in…

Bathroom leak Jed and Scott came in kept me updated with progress and fixed everything in super quick time appreciate their hard work

September 22, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mike Allsopp,

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our team kept you updated and fixed everything quickly. We appreciate your kind words about their hard work.

Dyno-Rod

Rated 5 out of 5 stars

Jed came out to sort a leak in the…

Jed came out to sort a leak in the kitchen. Quick, clean and efficient. Lovely guys well. Thank you.

September 21, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Liz,

We're so pleased to hear that our team member was quick, clean, and efficient in sorting out the leak in your kitchen. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Jed was out And leak fixed all within the hour. Amazing service

September 21, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Paul,

We are so pleased to hear about your positive experience. It's wonderful that our team member was able to fix the leak so quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jed did a great job

Jed did a great job

September 21, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

David Talbot,

We are so pleased to hear about your positive experience. Thank you for taking the time to share your feedback with us; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Very pleasant and polite engineer fixed…

Very pleasant and polite engineer fixed tap in kitchen

September 21, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

hugh,

Thank you for taking the time to share your positive experience. We are so pleased to hear that our engineer was pleasant and polite while fixing your kitchen tap. We truly appreciate your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Carl S went over and above to help

Carl S went over and above to help. I can't thank him or recommend him enough

September 21, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Cath Dick,

We are so pleased to hear about your positive experience! It's wonderful to know that our team member provided such exceptional assistance.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service my job wasn’t…

Excellent service my job wasn’t straightforward Scott and Adam had to come back a couple of times . They worked round my busy schedule . Couldn’t fault them or office staff .

September 14, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Lucas,

We're so glad we could accommodate your schedule and provide excellent service, even with the complexities of the job. We truly appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Respectful

Respectful, polite staff from beginning to end. Problem identified and dealt with immediately. Thanks for everything.

September 20, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mrs Browne,

We're so pleased to hear about your positive experience with our service. It's wonderful to know that our team was respectful and polite, and that your problem was identified and dealt with immediately. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Kris - Replacement of hot water storage tank

Kris replaced my hot water storage tank. The job was done exceptionally well, from a quality perspective and with care to make no mess and no marks on walls. Not easy when swapping out a very large tank and moving old and new down and up the staircase. Very professional.

September 11, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Chris M,

We are so pleased to hear that the hot water storage tank replacement was completed to such a high standard. It's wonderful to know that our team took such care to ensure a clean and professional job, especially with such a large item. Thank you for sharing your positive experience!

Dyno-Rod

Rated 5 out of 5 stars

Leak in bathroom

Leak in bathroom. Rang insurance company and Dyno rang us minutes later. Carl A was prompt, friendly and professional. Left bathroom tidy after repair. Definitely recommend.

September 18, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

customer,

We're so pleased to hear about your positive experience with our service. It's wonderful to know that our engineer was prompt, friendly, and professional, and left your bathroom tidy after the repair. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Waste pipe

I had plumbers working at my house renwing a waste pipe.Anth H and Carl A were both very friendly and proffesionally doing there work ,i recievied good customer service throughout

September 18, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Andrea Henderson,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team was friendly and professional while renewing your waste pipe. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Leaking bathroom ceiling

We had a very bad leak in our bathroom ceiling and needed emergency plumbing assistance. Carl S arrived in about an hour, checked everything out and identified the problem which involved a neighbouring building. He could not have been more helpful or supportive. It was first class service. Very impressed and highly recommended.

September 17, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

James Macrae,

We are delighted to hear about your positive experience with our emergency plumbing service. It's wonderful that our engineer was able to quickly identify the problem and provide such helpful and supportive service. Thank you for your first-class feedback!

Dyno-Rod

Rated 5 out of 5 stars

Mr carl s, excellent service

Friendly guy, really polite, was on time and had a great sense of humour, he was here about 30 minutes replacing my sink tap and making sure everything else was working correctly, excellent service xxx

September 18, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Claire Machin,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our engineer was polite, on time, and resolved the issue efficiently. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish . What a lovely polite , friendly lad Jed is . Toilet fixed - hurray.

September 17, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

S M,

We are so pleased to hear that our service was great from start to finish. It's wonderful to know that our team member was polite and friendly, and that your toilet is now fixed! Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Jed was great

Jed was great. Did everything we asked for and more.

September 17, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jon Tyerman,

We are so pleased to hear about your positive experience. It's wonderful to know that our engineer exceeded your expectations and provided excellent service. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Fast

Fast, efficient, professional service

September 16, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

murpy F,

We are so pleased to hear that you found our service to be fast, efficient, and professional. Thank you for your wonderful feedback; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Elliot and kris were clean and tidy &…

Elliot and Kris work was clean and tidy & they did a neat and efficient job of fitting 2 Victorian style radiators. Refreshing to have a well executed job from appointment to finish, thank you.

September 16, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

John Bassett,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that the work was carried out cleanly, tidily, and efficiently from start to finish. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Engineer Carl Trotter was friendly and…

Engineer Carl Trotter was friendly and professional, he kept us updated on the work progress. He left us with a fully functioning heating system
Top man!

September 15, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Keith Smith,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that our engineer was friendly and professional, keeping you updated throughout the process. We're so pleased you were left with a fully functioning heating system.

Dyno-Rod

Rated 5 out of 5 stars

Jed did a fantastic job what a nice and…

Jed did a fantastic job what a nice and efficient person 10 out of 10

September 15, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mohammed Ali,

We are so pleased to hear about your positive experience and that our team member was fantastic, nice, and efficient. Thank you for your kind words; we truly appreciate it.

Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look