Banner for Dyno-Rod - Thames Valley

Dyno-Rod - Thames Valley Reviews 

1,144
TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The guys arrived within the hour and spent some time chasing the blockage. We finally discovered a shared manhole where the manhole cover had failed and cause a blockage. Everything was cleared and le... See more

Company replied

Rated 5 out of 5 stars

Dan and Terry were prompt and explained everything to me, what they were doing, how much it would cost. I had, a day previous a drain company out who clearly were trying to scam me. Dan and Terry... See more

Rated 4 out of 5 stars

Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more

Company replied

Rated 5 out of 5 stars

Got help unblocking soil stack that put a whole bathroom out of action. James from Dynorod was professional, efficient and friendly. Problem sorted with no fuss and clear explanation. After clearing t... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,144)

8,431 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem resolved and dealt with in a…

Problem resolved and dealt with in a timely manner.

October 8, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

MaryAnn Webb,

We're happy to hear that your problem was resolved quickly. Thank you for taking the time to leave us a positive review!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service! Came within 45 mins and fixed the issue superbly 👍🏻

October 7, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Jon Gregory,

We're happy to hear that you received excellent service and that the issue was fixed quickly and superbly. Thank you for your positive feedback!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

You engineer was amazing polite helpful…

You engineer was amazing polite helpful and nothing was to
Much trouble credit to
Your company

October 6, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

LEdwards,

We appreciate you taking the time to share your positive experience. We're so glad to hear that our engineer was helpful and polite. Thank you!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Drainage from our kitchen sink

Drainage from our kitchen sink is, it seem, far from standard plumbing. The engineers were extremely thorough in identifying and then resolving what turned out to be a knotty problem. Really appreciate their diligent and thorough approach.

October 6, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Stephen Pyke,

We're happy to hear that our engineers were so diligent in resolving the complex drainage issue from your kitchen sink! We appreciate you taking the time to leave us such positive feedback regarding their thorough approach.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

We had a really great experience today

We had a really great experience today. We made the call that we had a blocked pipe and worried about the cost with it being a Saturday but it needed to get sorted. Within two hours of making the call we had a very nice plumber come and repair the blocked drain, give us some advice and for a flat fee of £235 it was all sorted.
The man that came was very friendly, tidy and also gave us some great advice too.
Would highly recommend.
Many thanks

October 4, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Alex,

We're happy to hear that you had such a great experience! We appreciate you sharing your positive feedback regarding the prompt service and helpful advice you received. Thank you for recommending us!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Excellant service

Dan turned up and got stuck in to a blocked waste pipe, my plumber couldn't sort as a tenant blocked with food fats. Can't tell you how relieved I was after he completely unblocked the pipe as had new tenants arriving in two days time. The whole process including booking and setting times from start to finish was professional and politely done cant recommend Dyno-Rod enough... thank you thank you thank you

September 25, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Michael Fenton,

We appreciate you sharing your experience. We're happy to hear that the engineer resolved the blocked waste pipe issue caused by food fats, especially with new tenants arriving soon. It's great to know you were satisfied with the professional service provided from booking to completion.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Great company

Great company. Always dependable and friendly. Arrived within two hours of calling for the job.

September 30, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Hello,

We're happy to hear that you had a positive experience with our company! We appreciate your kind words and are glad we could assist you quickly and efficiently.

marie, Dyno-Rod

Rated 5 out of 5 stars

Excellent service and issue sorted

Excellent service - sorted out problem of blocked soak- away - kept me informed. Very safety conscious - and everything left immaculate afterwards. Highly recommend. Half the price of another company who quoted for the same job.

September 30, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Sue James,

We're happy to hear that you were impressed with our service and that we resolved the issue with your soak-away. We appreciate your highlighting our safety measures and the cleanliness. Thank you for recommending us!

marie, Dyno-Rod

Rated 1 out of 5 stars

Dyno rod is not the first company I…

Dyno rod is not the first company I would ever call again. They were not interested really to help with my displaced pipe. Had to use another company to address my pipe issue. The man that attended our home was scare mongering and rude. I will not use Dyno rod again

September 13, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Lisa,

We appreciate your feedback and regret that our service didn't meet your expectations. We're sorry the attending technician was unhelpful and impolite. We'll address this to improve our service.

marie, Dyno-Rod

Rated 5 out of 5 stars

Excellent service very knowledgable and…

Excellent service very knowledgable and friendly did everything possible to fix the problem which he did thank you

September 27, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

a c,

We appreciate you taking the time to share your feedback! We're so glad to hear that you found our service excellent, and that the issue was resolved.

marie, Dyno-Rod

Rated 5 out of 5 stars

Unbelievably quick service from James…

Unbelievably quick service from James at Dyno-Rod. On site about 40mins after booking call. Negotiated a particularly difficult drive and set up his kit very speedily. Jetted a bulky root mass in soil pipe and gradually it broke up and flushed away. Very clean job carried out with enthusiasm and left site very clean

September 23, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Paul Beresford,

We're happy to hear that the service was unbelievably quick and effective. We appreciate your positive feedback regarding the technician's speed, expertise in handling the difficult blockage, and the cleanliness of the work. Thank you for sharing your experience!

marie, Dyno-Rod

Rated 5 out of 5 stars

Speedy service

Discovered a problem with the drains while getting ready for work. Less than 2 hours later problem solved. Super speedy service. Friendly and helpful people.

September 23, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Tim,

We appreciate you sharing your experience. We're happy to hear that our team provided super speedy service and solved the drain problem quickly with friendly and helpful people.

marie, Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Dyno-Rod

Excellent service from Dyno-Rod, via British Gas Homecare. We had a hot water leak but could not tell whereabouts it was. Dyno-Rod identified it as being under the concrete floor in our kitchen, which was very difficult to access. Their first attempt worked for a while but then the leak started again. This time Dyno-Rod decided to reroute the hot water pipework downstairs, which solved the problem. The Dyno-Rod plumbers were excellent: on time, polite, knowledgeable and efficient. Top rate service.

September 22, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

John Nickson,

We're happy to hear that you received excellent service! We appreciate your feedback regarding the hot water leak resolution and the team's professionalism, knowledge, and efficiency. Thank you for sharing your positive experience.

marie, Dyno-Rod

Rated 5 out of 5 stars

Great experience

A J arrived at the agreed time, cleared the blockage and then explained what to do in the future. All in a friendly and reassuring manner. Great service.

September 22, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Jill,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with the prompt arrival, friendly service, and helpful explanation.

marie, Dyno-Rod

Rated 5 out of 5 stars

Easy to book and you know the price in…

Easy to book and you know the price in advance. Go to very short notice booking next day which was excellent. The staff member was efficient, sorted the problem out quickly, and left everything really needs and tidy. Good service!

September 4, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Nick Sissons,

We appreciate you taking the time to share your positive experience. We're happy to hear the booking process was easy, and the work was completed quickly and efficiently. We will pass your comments on to the team.

marie, Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient

Easy to book visit on line, they tell you the cost in advance so there are no surprises and the guy that visited was prompt, polite and completed the job quickly and left the area spotless.

September 18, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Nicola,

We're happy to hear that booking was easy and transparent. We're also glad the service was prompt, courteous, efficient, and clean. Thank you for your positive feedback!

marie, Dyno-Rod

Rated 5 out of 5 stars

Thank you so much to AJ for his visit

Thank you so much to AJ for his visit. Super professional helpful and clear!

September 17, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Simon Taylor,

We're happy to hear that the visit was super professional and helpful! Thank you for your positive feedback; we appreciate it very much.

marie, Dyno-Rod

Rated 1 out of 5 stars

Terrible service

Terrible service. Engineer left our downpipe disconnected and just left without a word knowing that my father who is unwell to finish the job before rain would have caused a flood. Then Stephen McNelly said we should have contacted them to fix it! Good to know that after receiving payment they could leave your job unfinished and just leave.

September 15, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Adam,

We're very sorry to hear about the trouble you experienced with the disconnected downpipe and the lack of communication. We appreciate you bringing this to our attention, and we'll investigate to ensure this doesn't happen again.

Marie, Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look