Earthbound UK Reviews 

89
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, with many noting how well-made and long-lasting items like beds and collars are. Pets often show immediate comfort and enjoyment, appreciating the soft, supportive materials and thoughtful design. People frequently highlight the excellent customer service, describing staff as helpful and responsive to their needs. Many reviewers also experienced quick and efficient delivery, often receiving their orders on time or even sooner than anticipated. However, some customers also noted occasional delays in receiving their orders, with delivery times sometimes exceeding initial expectations or website information.

What people talk about most

Product

Consumers find product quality to be outstanding, with many describing items as well-made, durable, and... See more

Quality

Customers had positive experiences with quality, consistently praising the high-quality materials and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the quick and efficient... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently describing it as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We saw earthbound beds in an offline shop and they looked good, material was high quality and pretty durable, so we decided to order one online. We bought medium size bed and it arrived in a large b... See more

Company replied

Rated 5 out of 5 stars

Purchased a spare rectangular waterproof cover and cushion cover. Always superb quality and although you can purchase much cheaper products they do not last very long. I love the waterproof beds as... See more

Company replied

Rated 5 out of 5 stars

Love these collars. I have ordered several as my pup has grown. Lovely soft leather but light. Dog seems comfy. I feel leather is a much more natural material than fabric ones against a dogs skin/fu... See more

Company replied

Rated 5 out of 5 stars

Red loves her new bed, she's had an earthbound bed for the last 4 years, but we wanted another for the bedroom. She looks pretty cosy, and loves resting her head on the wide padded edges. Added t... See more

Company replied


Company details

  1. Manufacturer
  2. Pet Store

Written by the company

Earthbound. The Dog Bedmakers. A family-run business, trusted for our commitment to quality, comfort, and timeless British style. Rooted in generational textile expertise, we manufacture pet beds in Britain using premium upholstery-grade fabrics, generous fillings, and thoughtful design. With coordinated accessories and a seamless aesthetic, every product is made with love and tailored for paws.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(89)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Earth Bound Doggy Extreme Comfort

We bought an Earth Bound bed for our previous dog who loved his bed but sadly he is no longer with us. Freddie inherited that bed and also loved it. It is now well used so I decided to treat him to a new bed which arrived on time just now. It was beautifully packaged and is just superduper. The fabric is a gorgeous laurel green, easy to wipe clean, the cushion is deep and supportive and the sides are strong enough for Freddie to lean his head over, in fact he is already enjoying its comforts! Thank you Earthborn!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

New bed for 1 year old Labrador

I bought an XL bed as a birthday present for my 1 year old Labrador. I thought the price was a bit high but when you see the quality of the bed you can see why. It’s more like a piece of furniture. The fabric is very strong, feels gorgeously soft but is also easy to clean. Dog hairs just don’t stick to it. Ffion loves the bed although in this hot weather she has moved to kitchen tiles to cool off.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great dog beds

Great dog beds, extremely well made with easy to remove covers for washing. Our dog loves them! Order to delivery quick and efficient. Highly recommend.

June 24, 2026
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Rated 5 out of 5 stars

Excellent!

Products excellent quality and very well made. Service great. Dog loves his bed and cushion - very comfortable.

June 5, 2026
Rated 5 out of 5 stars

The leather Whippet collar

I just bought the leather Whippet collar in grey, and it's beautifully made from high-quality leather that is incredibly soft. My grey Whippet puppy looks amazing in it, and the collar matches him perfectly. It looks very stylish, and I'm very happy with it.

June 3, 2026
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Rated 5 out of 5 stars

As a business owner myself ....

As a business owner myself, I appreciate good customer service coupled with good & rational reviews. I have read some of the few 1⭐ ones and was surprised they didn't pursue the customer service angle more before commenting here.

I have bought two flat beds previously on separate occasions, which have lasted really well.

Owing to now having a larger dog I needed an XL bed. I was a bit dubious about the delivery time frame quoted but ordered anyway as I deliberately wanted the Earthbound quality.

The first one I managed to get the order details completely wrong - unbeknown to me - until it arrived within 48hrs. Rita, in Customer Service, was helpfulness personified as we exchanged a few emails - all responses being very prompt.

A new order was submitted with the correct colour & size and it, too, arrived very speedily. Well played, Earthbound!

My only comment about the actual product, that might sound negative but isn't intended to be, is the filling "seems" different. I accept memory can play tricks but I thought my first two beds were a little firmer & flatter, this new XL version sits quite high & feels springier .... perhaps after my dog has lain on it a few times it will squash down?

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a dog bed and asked if it…

I ordered a dog bed and asked if it would be possible to have it delivered quickly . They got back to me straight away and said they would look into it as they usually make the beds and takes 2 weeks . They delivered the bed the next day . Absolutely brilliant and my daughter’s dog loves it . Thank you so much

March 25, 2026
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Rated 5 out of 5 stars

It’s hard to get decent dog blankets…

It’s hard to get decent dog blankets which aren’t too plush, keep an old dog warm, reasonable price etc. Earthbounds stitched blankets are just the thing and I’ve bought a couple. I did contact them as I wasn’t send a first order discount as promised and they responded immediately and sent one. All in all very happy.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service , thanks Rita!

I contacted the team because the bed I purchased was starting to show signs of wear. Rita was incredibly helpful throughout the entire process and even pointed out that they sell replacement covers, which I found both surprising and amazing.
It’s great to see a company offering solutions that help extend the life of their products. Because of this excellent customer service and the high quality of their beds, I’ll definitely continue buying my dog beds from this company. They’re a lovely team and clearly care about their customers and their products.

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Other dog beds don't compare in terms of quality

Our dogs love these beds so much we now have three of them. Indeed, we only managed to persuade one of them to move out of the human bed by presenting her with her very own Earthbound round bed. And we humans love them too - they are super tough, easily wipe-downable and very good looking! We've had one for about five years now and it looks almost as good as new, despite having lived through 3 puppies. We wouldn't buy any other dog bed.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful customer support

I needed a new filler for the cushion bed that I use when we go away. Unfortunately I ordered the wrong size but customer support were super helpful and sent out the correct size very quickly, in time for my black lab to have it when we go away shortly. Thank you so much.
Great quality products and very helpful customer support. Highly recommend

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Dog bed

The bed arrived on time and is the second one we have owned and is just as nice
The blankets are soft and smart looking
The website was easy to order from

February 25, 2026

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