Easy Motion Reviews 69

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

3rd E-Bike now from Easy Motion; 2011, 2016 and 2026! The last bike lasted 10 years and they still took a trade in for it in 2026. Friendly crew, operate the Cycle-2-work scheme. Give them a call for... See more

Rated 4 out of 5 stars

Excellent communication. Good conversion kit. Everything supplied and correct. Easy to fit/ install. Best bike conversion kit in Ireland. 5 Stars. Will definitely use the website again later for add o... See more

Company replied

Rated 1 out of 5 stars

So, bought lovely ebike here. However, after approx. 1.5 years, it stopped working. Brought back to shop, was told that they had checked and motor was gone. But they had one in stock and could fit for... See more

Rated 5 out of 5 stars

The Easy Motion member of staff, who took my phone call, was very helpful with making sure I ordered the correct replacement charger. The order turn around was very fast. I was kept informed about the... See more

Company replied

Company details

  1. Bicycle Store

Information provided by various external sources

Specialising in electric bikes, we provide a number of services from electric bike sale to rental & repair. We have every ebike to suit your lifestyle and need.


Contact info

3.7

Average

TrustScore 3.5 out of 5

69 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I highly recommend this expert service

I highly recommend this expert service! They were more than accommodating in allowing me the added time to order and post the necessary replacement e-bike parts to their company address. Bike was repaired within the day of parts arriving with them. 10/10

September 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Momentum II

This is the second time I’ve bought a bike from Easy Motion and, like the first time, it was a good and easy transaction. A good customer service experience. The bike is great, solid and very comfortable - looking forward to the open road…

June 9, 2022
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Reply from Easy Motion

Thank you Kieran for your positive review. We are always here to give you the best service.

Rated 5 out of 5 stars

Great service

Great service, quick turnaround and reasonably priced for work carried out

June 3, 2022
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Reply from Easy Motion

Thanks Joe for your good review.

Rated 4 out of 5 stars

Had a small repair done on my bike…

Had a small repair done on my bike recently, left bike in one day and out the next. Very pleased. Glad i bought the bike from Easy Motion as they are very attentive with after sale care.

February 25, 2022
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Reply from Easy Motion

Thank you Dermot for the positive review you gave to us.

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Rated 5 out of 5 stars

Professional excellent service

Professional excellent service, diagnosed electrical issue with my bike, recommended fix and documented as requested.
Use Easy Motion if you want a friendly professional service.

December 17, 2021
Unprompted review
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Reply from Easy Motion

Thank you for your positive response.

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Rated 5 out of 5 stars

I was in a dilemma to replace my small…

I was in a dilemma to replace my small electric bike and the manager had just one left as a display model however he sold it to me. I was delightefy

July 27, 2021
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Reply from Easy Motion

Thanks Kathleen for your positive review. We are always here for you.

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Rated 4 out of 5 stars

Sent an e bike up by their transport…

Sent an e bike up by their transport for diagnostic. Eban was the mechanic. Friendly and helpful. Diagnoatic cost €38 and transport there and back €50. Smooth arrangement.
Ann

May 5, 2021
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Reply from Easy Motion

Thanks Anna.

Rated 5 out of 5 stars

Great guys to deal with

Great guys to deal with. The fixed two Fiido bikes for me. No problem whatsoever. Would recommend 100%

April 6, 2021
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Reply from Easy Motion

Thanks Shaun for your positive review.

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Rated 4 out of 5 stars

My interaction involved the replacement…

My interaction involved the replacement of the damaged frame under guarantee, the job was done quickly and for the most part a satisfactory one, However when I receive the bike the handlebars, or set incorrectly Making the bike, unbalanced this I sorted out with a local mechanic.
A small but important item.
Many thanks

February 25, 2021
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Reply from Easy Motion

Thanks Peter for your positive review and apology on that little hitch. You would have let us know of this and we can arrange for it to be fixed. Happy you got it fixed. Thank you for your patronage.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication through the whole process of buying an electric bike. Would highly recommend.

January 22, 2021
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Reply from Easy Motion

Thanks Nick

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