EASY TECH PARTS LTD Reviews 425

TrustScore 1.5 out of 5

1.4

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Rated 3 out of 5 stars

Main item (complete screen ass'y) fine. Tool kit, adequate. Screen protector, 3-4mm too narrow. Sealing adhesive strip shape not accurate enough imho. 'slightly' too small - maybe 1mm too narrow and t... See more

Rated 1 out of 5 stars

Cheap price zero customer service .. still waiting for a response after waiting over three weeks for a screen replacement. No refund yet as the refuse to answer any email. Its just a secretary on thei... See more

Rated 1 out of 5 stars

I Purchased a replacement screen and digitiser for an iphone8, unfortunately the product is a poor imitation of an Apple OEM product. Colour saturation is poor, vivid reds are opaque, the touch screen... See more

Company replied

Rated 1 out of 5 stars

Ordered a screen replacement for a Samsung. Screen was too thick to fit properly, visibility the wrong product was sent. While moving back and forth to try and fit it the screen broke easily. Seller c... See more

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1.4

Bad

TrustScore 1.5 out of 5

425 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Screen didn’t work

Screen didn’t work. Refund was offered but never paid.
Recomention: use PayPal (dispute now open)

Avoid this seller.

February 20, 2021
EASY TECH PARTS LTD logo

Reply from EASY TECH PARTS LTD

Hi Pablo,

I can’t seem to see a previous order from yourself.

If you wanted to discuss a full refund, or a brand-new replacement as per your wishes can you do send us a email as we are very quick to respond via our emails.

Hope to hear from you soon.

Regards

John

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Rated 5 out of 5 stars

Excellent company

Excellent company, great price, John is really helpful, screen perfect fit, went on easily, and works 100%, definitely recommend

February 2, 2021
Unprompted review
Rated 1 out of 5 stars

Apparently it had a fraud alert when…

Apparently it had a fraud alert when the payment said it went through

January 18, 2021
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Reply from EASY TECH PARTS LTD

Hi Gwephew,

Your order was flagged as a fraudulent order.

This happens on 5% of orders that come through to us.

We sent you an email asking you to confirm the card details.

But we never heard anything back from you regarding the order.

A full refund as automatically issued, as we cannot send out orders that have been marked as fraud by out payment processor.

Regards

Sarah

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Rated 3 out of 5 stars

Response to order was good but not…

Response to order was good but not matched by delivery. I have not yet received the item I ordered despite the delivery date now past.
Update: Item eventually received but late delivery attributed to Royal Mail not collecting over the holiday period so not actually Easy Tech's fault. However the replacement screen when eventually fitted did not work although the packaging and manufacturing quality was fine. However the offered refund did work - reasonably promptly. My overall experience means I might well use them again.

January 2, 2021
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Reply from EASY TECH PARTS LTD

Hi Richard,

Happy new year!

Sorry that you have not received your order yet.

I can see this was placed around 30th December, using our free standard postage.

We use Royal mail to ship out our goods and as you can imagine due to NEW YEARS and the recent LOCKDOWNS in the UK, Some orders may take an extra day.

I can see you left this review on the 2nd Jan, please be patient as order will be with your soon.

Regards

Sarah

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Rated 5 out of 5 stars

iPhone 5S screen

Excellent service, part was original apple screen as described (unlike those on eBay to my cost) and it was very well packaged to protect it.

December 10, 2020
Rated 5 out of 5 stars

Was a bit dubious about a replacement…

Was a bit dubious about a replacement digitiser screen for an iPhone 6S Plus for under £30. But my fears were allayed by what had turned out to be an excellent replacement and came well packed and quickly with replacement gasket for £1 extra. All works perfectly and quality wise cannot see a difference to the original apple screen it replaced. Backlight is not as bright as the last screen but I am being picky as it’s nothing to be worried about. Will definitely use your services again. Thank you

December 7, 2020
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Rated 5 out of 5 stars

Excellent all round experience

Excellent all round experience, value for money, quality product & quick delivery - would definitely recommend

November 24, 2020
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Reply from EASY TECH PARTS LTD

Hi Neil,

I am pleased to hear you had a great experience with us!

We hope to see you again soon

Please do stay safe.

Have a great day!

Regards

John

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