We were referred to Eden Windows as a subsidiary of JoeDan, who had installed the other windows and doors at our home. A lady called Mia came out to measure up and was really helpful going through d... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We saw Eden window initially on Instagram and arranged an appointment. We met with Mia and the whole process went well from start to finish. Mia was able to show us front door options with differe... See more
Company replied
We got all our windows replaced by Ryan and Lee, and they truly did a fantastic job. Our windows look incredible, and finally we have an element of warmth in the house as the previous windows were sup... See more
Company replied
We took ages choosing our windows and to be honest we must have got on Andrew’s (sales) nerves but he was patient and helpful. On installation day we met Lee and Ryan who were absolutely brilliant. Fr... See more
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Company details
Written by the company
Visit our Orpington showroom to experience our range of premium aluminium and Evolution windows and doors. Our aluminium system is exclusively ours and manufactured in Tewkesbury, delivering slim sightlines, precision engineering, and outstanding performance. Alongside this, we showcase Evolution timber alternative windows and doors, Signature aluminium doors, Solidor composite doors, bifold doors, and sliding doors, suitable for both modern and traditional homes. We also specialise in replacement roofs and frames, offering a high quality solution to upgrade existing conservatories and glazed spaces without the need for a full rebuild. Our experienced team is on hand to provide clear, friendly advice with no pressure. A showroom visit allows you to see the finishes, detailing, and build quality up close, with expert guidance tailored to your home. If you are improving a home in the South East or South London, we would love to welcome you to our Orpington showroom and help bring your ideas to life.
Contact info
45 Leesons Hill, , BR5 2LF, Orpington , United Kingdom
- 0800 884 1999
- sales@edenwindows.co.uk
- www.edenwindows.co.uk
4.6
Excellent
359 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Complete windows and doors installation
Had Lee and Ryan install windows and doors all round including a knock out for patio doors, arrived on time and cleaned up behind themselves at the end of each day.
Their work was what I would say very high quality, you can tell they take some pride in delivering a good service, I wouldn't hesitate to recommend them and eden windows
Thanks again 👍
November 10, 2025
Unprompted review
Reply from Eden Windows
Dean thank you for taking the time to share this. Lee and Ryan will be delighted to hear your feedback. They take real pride in their craft and it shows in the quality of the work. I am glad the installation went smoothly and that everything was left clean and tidy each day.
We truly appreciate the recommendation and it means a lot to the whole team.
Team Eden!
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Bi-FOLDING WINDOWS
Second time using Eden windows, this time was for bi-folding windows/doors. LEE & RYAN were polite and punctual, work was clean and tidy, no fuss no dramas. Windows/doors look excellent and work perfectly, could'nt fault the workmanship at all. Would highly recommend Eden windows . Thankyou team Eden
November 4, 2025
Unprompted review
Reply from Eden Windows
Mr New thank you for coming back to us for your second project. It is great to hear that the new bi folding windows and doors look excellent and are working perfectly. Lee and Ryan will be pleased to know their punctual approach and tidy workmanship made the process straightforward for you.
We really appreciate the recommendation and the trust you place in our team.
Team Eden!
Second Time of using Eden Windows
This is the second time we have used Eden Windows, and I cannot praise them enough.
From ordering to fitting the process has been amazing, thorough and great workmanship.
Just want to say a huge thank you to the whole team at Eden Windows.
October 24, 2025
Reply from Eden Windows
Thank you so much, Sally. It’s always a pleasure when customers return to us — we really appreciate your continued trust in Eden. Delighted to hear everything went smoothly from start to finish and that you’re so pleased with the workmanship.
Team Eden!
A good job well done
We purchased a new bifold window for our back room from Eden Windows. It took us a while to decide on the exact model and found Eden to be helpful throughout. Ryan and Lee the fitters did an excellent job and we’re very happy with the outcome.
October 28, 2025
Unprompted review
Reply from Eden Windows
Thank you Patrick for the great review. We're delighted to hear you're pleased with your new bifold window and that Ryan and Lee delivered an excellent installation. It’s always rewarding to know our team’s patience and guidance helped you find the perfect choice for your home.
Team Eden!
French door installation.
Fitters Lee and Ryan went way above call of duty an excellent installation (removing old patio doors for French door replacement) worked methodically throughout a lot of effort to keep things tidy and clean right to completion of installation. A great example for the company and a brilliant product fitted first class from all at Eden Windows would recommend with no hesitation 👍😊
October 24, 2025
Unprompted review
Reply from Eden Windows
Thank you so much Ian for your fantastic review. It’s great to hear that Lee and Ryan went above and beyond to deliver such a high standard of work. They take real pride in their installations, and feedback like yours means a lot to the whole team. We’re delighted you’re happy with your new French doors and the overall service from Eden.
Team Eden!
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Great experience from start to finish
Great experience from start to finish.
Mia came in and followed all my peculiar instructions. All details were followed to a T. Grant and John came to fit the windows. Great sense of humour and no complaints about anything. They came on a Monday when the storm made it impossible to do the job. Grant offered to come back on the following Saturday, for which I am very grateful. The weather had improved, it was cold but dry and they worked tirelessly until the job was complete. Thank you. They left everything tidy and Grant was super worried and concerned about the plastering job being done after the windows. He explained his concerns and gave me a lot of useful tips. Communication was also great with the company about the timeline and progress. I’m glad I’ve chosen Eden windows. Happy happy happy.
Just a heads up. They don’t do finance or take credit cards.
October 25, 2025
Unprompted review
Reply from Eden Windows
Thank you so much, Donatella.
What a fantastic review — we’re delighted to hear how happy you are with the whole experience. Mia, Grant and John will be over the moon with your comments, especially given the challenging weather conditions. We really appreciate you recognising their effort and attention to detail.
Just to clarify, we do accept credit card payments for the deposit, but you’re absolutely right — we don’t currently offer finance options.
Thanks again for choosing Eden and enjoy your new windows!
Team Eden!
Very impressed
I used Eden Windows for both my front door and windows, and I am very impressed. The sales people were informative, the surveyor was very helpful, and the fitters were very good indeed. The company as a whole is commnunicative and provided excellent customer service. I would definitely recommend.
October 23, 2025
Reply from Eden Windows
Thank you so much for your kind words, Matthew. It’s brilliant to hear that your experience with our team — from sales and survey to fitting — was such a positive one. We take real pride in delivering excellent service and communication throughout every step of the process.
Enjoy your new windows and front door, and thanks again for recommending us.
Team Eden!
Professional from start to finish
October 20, 2025
Reply from Eden Windows
Thank you, Robert. We really appreciate your 5-star review. Great to hear you found the experience professional from start to finish — that’s exactly what we aim for on every project.
Team Eden!
Efficient office support
Efficient office support from Bridget. Installers Lee and Ryan were friendly, helpful, efficient and tidy. Finish was to a high standard.
October 15, 2025
Unprompted review
Reply from Eden Windows
Thanks so much for your lovely feedback, Janette. We’re really pleased to hear Bridget, Lee, and Ryan looked after you so well and that you’re happy with the quality of the finish. I have to admit, I’m slightly disappointed it’s only a 4-star review — but we truly appreciate you choosing Eden!
Team Eden!
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Eden windows
We saw Eden window initially on Instagram and arranged an appointment.
We met with Mia and the whole process went well from start to finish. Mia was able to show us front door options with different hardware and glass on our house with the use of computer imaging which help us to make our decision! Communication was good from all areas of the business and Grant who fitted our door did an amazing job and was such a nice guy.
I would definitely recommend this company if you’re looking for a new front door.
September 28, 2025
Unprompted review
Reply from Eden Windows
Thank you so much for updating your review and for the lovely feedback. We’re really pleased you enjoyed the process from start to finish. Mia will be delighted to know the design visuals helped you choose the perfect door, and Grant will be chuffed with your comments too. We really appreciate you recommending us, it means a lot to the whole Eden team.
Great experience
Really pleased with the service and the product provided. Thank you Patrick and Jamie, we would definitely recommend
October 9, 2025
Unprompted review
Reply from Eden Windows
Thank you so much, Ele! We're delighted to hear you’re pleased with both the service and the product. Patrick and Jamie will be thrilled with your feedback — they take real pride in their work. We really appreciate your recommendation!
Team Eden!
Cannot fault this company. Excellent.
Our third experience of Eden windows (they've now replaced all our windows and our front door). Again, excellent workmanship and customer service. Organised, polite, nice people. Tell you what to expect then deliver it. Would definitely recommend.
October 2, 2025
Reply from Eden Windows
Thank you, Andrea. It’s fantastic to hear you’ve come back to us again — and that everything from our team’s organisation to the workmanship lived up to expectations. We really appreciate your continued trust in Eden and your recommendation.
Best regards,
Team Eden!
New front door
We recently had a new front door fitted by Eden Windows. From start to finish, the company have been faultless. Mia was great in helping us design the door we wanted, the ordering and payment system was very efficient, and the finished product has far exceeded our expectations. We are really happy with the quality and look of the door. If and when we need more windows or doors, we will definitely return to Eden windows.
September 30, 2025
Unprompted review
Reply from Eden Windows
Thank you, Sarah. It’s lovely to hear how pleased you are with your new front door and the service from Mia and the team. We really appreciate your kind words and recommendation — feedback like this means a lot to us.
Many thanks again for choosing Eden Windows.
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Great job done by the Eden team
The Eden team did an excellent job of installing our new windows. They were always on time, covered all the carpets etc and were clean and very efficient.
The four worked well together and always seemed happy. Well done and many thanks to Jamie, Grant, Harry and Pat.
October 7, 2025
Unprompted review
Reply from Eden Windows
Thank you, Chris. It’s great to hear how pleased you are with your new windows and the work from Jamie, Grant, Harry and Pat. They’ll be really pleased to read your comments — I’ll make sure the feedback is shared with the whole team.
We really appreciate you choosing Eden Windows and taking the time to leave such a thoughtful review.
Team Eden!
Ryan & Lee were both fantastic
Ryan & Lee were both fantastic! They were so friendly, made sure everything was perfect and took their time with it, no rushing. They were so polite to my family and it was a pleasure having them here for the day. Couldn’t recommend them both more! If we ever use Eden Windows again it would be great to have them as our fitters!
September 30, 2025
Unprompted review
Reply from Eden Windows
Hi Emily,
Thank you so much for your wonderful feedback. We’re really pleased to hear that Ryan and Lee made such a positive impression, they’ll be delighted to know their hard work and attention to detail stood out. It’s great to hear your family felt so comfortable with them on the day.
We truly appreciate your recommendation and would be more than happy to have Ryan and Lee back with you if you choose Eden Windows again in the future.
Best regards,
Team Eden!
Another excellent experience with Eden…
Another excellent experience with Eden windows. Lee and Ryan turned up on time, they were very respectful of my property, leaving it immaculately clean once they finished. Loving my new door and windows.
September 26, 2025
Unprompted review
Reply from Eden Windows
Thank you for sharing your kind words and for choosing Eden Windows again. We’re so pleased that you’re happy with your new door and windows, and that Lee and Ryan looked after everything so well for you. They’ll be delighted to hear your feedback.
We really appreciate your continued trust in us.
Best regards,
Team Eden!
Dining room window
The fitters had quite a tough job to do but managed it with no problems , just took longer than expected but a great job done by Jamie and Harry .
September 11, 2025
Unprompted review
Reply from Eden Windows
Thank you for your kind review. We’re really pleased to hear Jamie and Harry did such a great job, even with the challenges on the day. They’ll be so pleased to know their efforts have been appreciated.
We hope you enjoy the results for many years to come.
Best regards,
Team Eden!
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Great service
Jay and Harry arrived on time and worked diligently to get the job done. Highly informative, professional, friendly and immaculately clean, tidying up as they went along.
Great service, would highly recommend!
August 28, 2025
Unprompted review
Reply from Eden Windows
Thank you so much for taking the time to share such lovely feedback. Jay and Harry will be thrilled to know their hard work, professionalism, and attention to detail made such a positive impression.
It’s always great to hear when the team’s efforts are noticed and appreciated. We’re delighted you’d recommend us and look forward to helping you again in the future.
Team Eden
Great experience
Arrived early, work completed quickly and to a high standard. No mess left behind. Highly recommend
August 28, 2025
Unprompted review
Reply from Eden Windows
Thanks so much Wayne, really appreciate you sharing your experience. Great to hear the team impressed with their punctuality and high standards. I’ll be sure to pass your comments on to them. Team Eden.
Excellent service throughout
Excellent service throughout. From the helpful staff in the showroom, the professional and friendly estimater, his very competitive estimate, the efficient office staff to the punctual, polite, tidy and efficient fitters , every stage of the replacement door and window operation was a pleasure.
August 13, 2025
Unprompted review
Reply from Eden Windows
Thank you Davina for such a detailed review. It’s wonderful to hear that every stage of your project, from the showroom through to installation, was a positive experience. I’ll make sure the whole team sees your kind words.
Team Eden.
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