Einhell Reviews 

There was a minor problem with a long hedge trimmer that I bought from Einhell, via eBay. When delivered, a bolt was bent, but this meant that a handwheel could not be attached.
I contacted Einhell, who got back straight away, and organised delivery of a new item and the collection of the initial one. My case was dealt with by Alysha, who was very professional as well as friendly. She responded quickly to all communications, and this enable me to have the trimmer for when I needed it, in spite of the issue. She completely turned my very negative feelings about Einhell around. Having deal with a good number of companies over the years, I can say that Alysha is a great assess to the company.
I was able to use the trimmer as planned, and can also add that I was very impressed with it too.
Things will go wrong in life, and the challenge is minimising issues and getting them put right ASAP. I just wish all my purchasing experiences were as good as this!

Had an issue with something I bought directly off e bay ,
Issue was sorted out fast and now have an extra battery because of it , what a result and what a great company to deal with 😊

If you succeed in actually getting your guarantee registered............you are a genius.

It has taken up to now, 4 days of frustration and its not here yet. Might return it to WICKES, who have been absolutely brilliant. Luuuuurrvv WICKES
Its too complicated to go through the process involving at least 4 assistants from Einhell customer services, who generally dont read my emails properly,
and miss the important bits, so I will cut it short.
I think I am due 3 years guarantee if I register the drill ???????? I might be wrong, cant find info anywhere.
The way things are going in 3 years I could have passed cos the strain is too much.
Anyone know a good therapist ?????
SO..........
A word for the seller...
IF YOU MADE THE REG INSTRUCTIONS EASIER TO
UNDERSTAND ( serial number ) AND MAKE IT READABLE
THAT WOULD HELP
AND WITH THAT LOT IN MIND, WERE ABOUT TO TRY THE ACTUAL DRILL.
HERE GOES, HOPE IT WORKS.

Bought a garden vacuum/blower GC-EL 3024 E, probably the least expensive on the market but as I would only use it once or twice a year I didn't want to pay a lot. It had a good write up and reviews. Really not impressed, it picks up only the very lightest dry leaves. I just cut a conifer hedge, I picked up all the big bits by hand and wanted to use the vacuum to get the little bits, we're talking 1 inch or less, and it just wouldn't pick them up.

Great service, Nice people to deal with , great product. Highly recommended

What a robust piece of machinery.
My bushcutter has achieved every task l have put its way.
The company has been very accommodating with all my queries.l found them to be very knowledgeable and customer orientated.

Had to replace the accu of a garden tool, When I compared the brand what I was using with Einhell I decided to purchase not only a new battery but a machine as well. The battery by St... was costing more than the tool incl. 2 batteries by Einhell.
I am very pleased with the performance of the leaf blower. Vey powerfull and long lasting accu. All this at a cost far below the battery I needed to replace on the machine I had.
Since then I bought a hand drill, a small chain saw, a grass timmer and a hedge trimmer. In total I have 4 accu and 2 chargers.
All orders via Amazon. I have the list of orders by Amazon.
So far I used the the tools a lot, although only obtained recently I can only recommend Einhell.
Excellent value for money.

Einhell TC-TS 200 Table Saw. For the price, very good.
I have very little bench space so thgis is just the job. Lives on a shelf under the work bench and takes just seconds to set it up.
Very quiet and the rulers are pretty accurate.

First time user of table saw.
Great tool and great service.

I have 3of your lawn mowers,first time I have tried to purchase a spare part ,you would not believe how difficult that is ,even with the part no, I was told it was because I was using a mobile phone,so I shall have to buy a laptop just to purchase spare parts,buy a haytor next time,much better

Billig skrammel - køb det ikke. Aku plæneklipper virker kun sporadisk og detail butikken i mit tilfælde Bauhaus vil ikke selv behandle sagen, men henviser til leverandøren. Hvorfor mon Bauhaus ikke længere forhandler EINHELL.

Fortsat den 6/7.
First of all - why do you write in english - I bought the equipment in DK in Bauhaus.
You or trustpilot asked for my full name mail and tel.no which I sent to you. Don't call me.
Einhell are selling the goods to a danish distributor, who sell to Bauhaus. I will only speak to Bauhaus and not 2 or 3 line backwards.
If you want more info contact Bauhaus in Holbaek ref. no. 0060037829.
I will not accept being without a lawn mower 2 X 4 weeks here in the season.

A MAIL HAS BEEN SENT TO YOU

You can click on my name and then watch my Bauhaus evaluation. Use Google translate.

Was sent a refurbished graded A lawnmower which was in a filthy condition and delivered without wheels!! Customer service was none existent, even down to the fact that I was told the courier collecting the return would have a QR code to scan and paperwork showing tracking number. In reality the courier had no QR code and no paperwork other than a sticker with a tracking number on it. This resulted in a 5 hour delay in my refund being issued. Amateur hour for tool sales!!

Impact drill te-id 750
The impact function no longer kicks in after only using it 3 times.

My order was missing screws but conner at customer service sorted that problem very quick iam very happy

Useless einhell water pump with plastic hose crap leaking everywhere why make these things if they are crap won't fit properly instructions in German foreign absolute waste of time sent back never use einhell again use a proper company that make straight forward pumps.

Very poor customer service. Needed a simple rubber O ring for the float bowl on my mower but was told Einhell don't supply them, only a complete new carburettor. Then I needed instructions to replace the primer bulb and was promised a video but despite repeated requests it was never sent.

The product is great. However, it is impossible to register as registration is only for DE, AT and CH (in German). Added to this there was no response at all from Customer Service.

Bought drill 3 weeks ago

Broken

No echange policy

Only repair option

I bought the vacuumer X-Change and am very happy about the performance. with the 4AH battery it runs long enough and has good power to clean our 90 sqm flat well. only point that could be improved is the weight, but it is really not an issue.

Thank you to Alysha and team they were excellent at helping me to get my missing parts,They kept in touch regularly with updates excellent a happy customer kind regards Steven ✨