Electrocentreltd Reviews 

290
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently purchased a Series 8 Samsung TV from Electrocentre. It was at price that was to good to be true. Well it was true. It was delivered on time. It was opened in front of me an inspected by my... See more

Rated 4 out of 5 stars

Had been looking at getting a Samsung fridge freezer for a while, when I came across this one at electrocentre I had to check them out on-line because they were so much cheaper than anywhere else, mos... See more

Rated 5 out of 5 stars

Ordered for the first time from 'Electrocentreltd' - firstly the price was cheaper than any other website and the delivery was amazingly quick, i couuldn't believe it. they phoned me about half an ho... See more

Rated 5 out of 5 stars

Originally went to another company for my w.machine. After three weeks, still no machine, so got a refund. Found Electrocentre on Internet and price for same machine was £51 cheaper, so ordered it on... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Electro Centre is one of the UK's leading electrical retailers trading for over 35 years. Excellent service with fast free delivery supplying all of the top brands such as Sony, Panasonic and Samsung.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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4.7

All reviews

(290)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars

I live in Aberdeen, and the free delivery service is for a Saturday, which suited me fine.

Ordered LG Washing machine on the Wednesday, got a call on the Saturday to say they would be about 90 minutes, which they were. It was actually going to my dads so I wanted it put in my shed for now. Even so they unboxed it to allow me to check it over, then boxed it back up and put it in the shed.

It now installed and working perfectly. Can't believe how quiet the LG's are.

5 star service, highly recommend Electrocentre

May 6, 2013
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Rated 5 out of 5 stars

Ordered, email confirmation, telephone call to confirm delivery, delivered around the appointed time.

I have dealt with Electrocentreltd previously as I had ordered my LG washing machine from them previously. I ordered a chest freezer and wanted a specific colour and was told by another company that the chest freezer did not come in the colour grey. I went online to Electro, found the colour I wanted to compliment the colour of my fridge freezer, ordered the said item and they confirmed with an email, telephone call on the day to say what time they would be arriving, delivered the chest freezer, inspected the freezer to ensure no damage, took pictures as stipulated in the email and offered to take away of the old freezer and remove the wrappings. Very happy with Electro and will definitely use them again.

May 6, 2013
Unprompted review
Rated 5 out of 5 stars

BRILLIANT AND MORE

Was looking for an American style fridge freezer to replace the crap SAMSUNG I purchased several years ago. Ordered one on line from Electrocentre at 6.30pm on the Thursday evening and it was delivered to me at 7.50 am on the Saturday morning. The two delivery guys could not have been any better. Excellent service from start to finish. The price was over £100 cheaper than any other site on the net. Would certainly recommend this company.

May 5, 2013
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Rated 5 out of 5 stars

Fast and Reliable

Ordered on Monday and had the machine by Thursday. Delivery man in contact and gave me a good idea of when he'd be here. Machine delivered and old one taken away with no fuss.

May 3, 2013
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Rated 5 out of 5 stars

All round best shop for what I wanted, value and service. A company that really delivers.

Not only were they the most competitive price, the service was first rate. I live in middle Norfolk, that's a long way from the Midlands. Within a few days we had our purchase delivered by two of the best guys we have had deliver to us. Our purchase was heavy, they brought it in, unpacked it, made sure it was undamaged and smiled all the way through.
This company really does deliver an all round top shop service.

May 2, 2013
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Rated 5 out of 5 stars

Delivered timely and great value

The freezer itself is superb. Loads of space. While the fan is on there's obviously a little noise, but we bought this for the garage, (as unlike many it's rated to -15 outside of the freezer itself) this doesn't worry us at all.

The item was delivered quickly - ordered on Saturday, delivered on Wednesday by two very polite staff. A call the day before and they rang my mobile and waited a couple of minutes when inevitably popping out to the shop triggered their arrival!

My only suggestion would be that they could do with some kind of communication a day or so after order (I did get a call the day before) as hearing nothing for a few days doesn't match that of other e-based businesses. That's a really minor point, but worth mentioning.

You can go wrong with this freezer from these people - plus it was a good price without having to set the price off against shopping vouchers with short expiry dates as with their main competitor.

May 2, 2013
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Rated 1 out of 5 stars

It's not my problem

Driver wouldn't take old appliance away, stated "it's not my problem". Delivered item inspected and foot was broken. Manufacturer serviced it a week after delivery and wrote it off, saying foot had been smashed in transit.

May 2, 2013
Unprompted review

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