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Elife Reviews 

9,157
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the drivers for their professionalism, friendliness, and proactive communication, often noting their helpfulness with luggage and safe driving. Many people highlight the excellent service, emphasizing punctuality and the drivers' willingness to accommodate schedule changes and flight delays. Reviewers frequently recommend the service for its reliability and the comfortable, clean vehicles provided. However, some customers also noted issues with communication, specifically mentioning generic messages or the inability to directly contact the driver. A few other people also felt that some drivers were rude, unprofessional, or arrived late, with isolated instances of no-shows or other operational concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising drivers for being professional, friendly,... See more

Service

Consumers find service to be positive, with many reviewers praising the friendly, professional, and prompt... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers appreciating drivers who... See more

Location

Customers consistently note ambiguous experiences with location, with some reviewers having smooth drives... See more

Customer communications

Customers had ambiguous experiences with contact, with many reporting poor communication, unanswered calls,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked via Hoppa for hurgada airport to Tui Blue crystal bay return for 19 people for £55 came in two buses very friendly and prompt service. Then booked private orange bay trip with private bus trans... See more

Company replied

Rated 5 out of 5 stars

My wife and I booked a transfer from Cairo airport to the Sofitel El Gezirah through elifelimo. Booking was simple and reasonably priced online in advance. Our flight was delayed by an hour. Our d... See more

Company replied

Rated 5 out of 5 stars

Used elife for return airport transfer in sharm el sheikh. Communication from drivers both ways were impeccable. Updated with photos as to there location to make it all so stress free. Cars clean, d... See more

Company replied

Rated 5 out of 5 stars

We were contacted 24 hours before to confirm booking. Driver ( Ramon) sent WhatsApp with all details and his car details making it easy to contact him. He messaged when arrived to pick up ( ahead of... See more

Company replied


Company details

  1. Transportation Service
  2. Airport Shuttle Service
  3. Bus and Coach Company
  4. Limousine Service
  5. Taxi Service

Written by the company

Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.

Why Global Customers Choose Elife Transfer

Written by the company

Professional Drivers
Licensed chauffeurs delivering safe, courteous, and dependable service.
On-Time Pickups
Meet-and-greet at arrivals with real-time flight tracking and up to 60 minutes of complimentary waiting time.
Clear Pricing
No hidden charges, so you always know what to expect.
24/7 Support
Round-the-clock assistance available before, during, and after your ride.
Global Coverage
Reliable private transfers across 20,000+ cities and 1,500+ airports worldwide.

Contact info

Promotion box for Elife

Search & Book

Reliable 24/7 ground transportation worldwide

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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4.4

All reviews

(9,157)

1,316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Driver is very patient with us even…

Driver is very patient with us even though our flight has been delayed for two hours. I really recommend this driver and company to everyone else.

December 1, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 3 out of 5 stars

First Experience

The driver didn’t inform us about the pickup location. During the trip, the driver was not very friendly toward us and just stayed quiet, focusing on driving the car. The only positive thing about the driver is that his driving was comfortable and safe.

December 1, 2025
Elife logo

Reply from Elife

Dear Passenger,

Thank you for taking the time to share your feedback with us. Following our review, we would like to clarify the situation based on the information available.

The driver contacted you in advance to confirm the details . Upon your arrival, you responded to the driver's message, and he subsequently informed you of the designated meeting point. Regarding your comment about the driver not engaging in conversation during the journey, please understand that drivers are encouraged to remain focused on the road to ensure the safety of all passengers. We appreciate your understanding in this regard.

We value your feedback as it helps us continue to improve our service. If you have any further questions or concerns, please do not hesitate to reach out to us directly.

Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

Nice and good taxi driver

Very nice taxi driver and easy to find the sign with my name

December 1, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The driver came to pick us up a bit…

The driver came to pick us up a bit early, and he was so helpful with our belongings, and during the trip, we had a very good conversation.

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Punctual driver

Punctual driver, friendly and helpful!

November 26, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Everything was excellent

Everything was excellent! Thank you

November 30, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Exceptional Ride . Highly Recommended!

I had an amazing experience with this private taxi service! The driver was incredibly helpful, friendly, and very professional. He made sure everything was perfect from the moment I was picked up, helped with my luggage, ensured I was comfortable throughout the journey.
The car was spotless, spacious, and equipped with modern amenities. I felt completely safe and relaxed the entire time. The driver also shared useful tips about the area, recommended great places to visit, and made the whole ride enjoyable.
This service truly goes above and beyond! If you’re looking for reliable, comfortable, and high-quality transportation, this is definitely the best choice. I will absolutely book with them again in the future!

November 30, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The driver spoke English well

The driver spoke English well. He also was engaging with me as the customer. Explained alot about what happens in Bali

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Gina was prompt

Gina was prompt, her service and support was great

November 30, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Our drive from Shinjuku to Narita was…

Our drive from Shinjuku to Narita was very pleasant and quick. The vehicle was comfortable and the driver handled the traffic very well. The driver was on time and very polite.

November 30, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Juan is a good driver

November 28, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Good

Good! The driver is very nice and friendly

November 28, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Excellent Service! Highly Recommend This Driver!

I wanted to leave a glowing review for our airport transfer driver.
Communication and Punctuality:
He was exceptionally proactive in keeping in touch with us before the pickup. We truly appreciated his active communication to confirm details. He arrived precisely on time at our agreed-upon location, which gave us great peace of mind.
Safety and Vehicle Comfort:
The ride was smooth, and he delivered us safely to our hotel. Furthermore, the car was spotlessly clean and had a pleasant, fresh scent. It made the transfer experience very comfortable.

November 27, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

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