Elife Reviews 9,134

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being polite, professional, and friendly, often highlighting their excellent communication skills and helpfulness with luggage. Many people appreciate the drivers' punctuality, safe driving, and proactive contact via WhatsApp, ensuring a smooth and stress-free journey. The service is consistently described as excellent, with clean and comfortable vehicles, making for a pleasant experience. However, some reviewers were not happy with issues such as drivers being late, having a bad attitude, or driving unsafely. A few other people also felt that communication was poor, with some drivers not showing up or providing inadequate information.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their punctuality, professionalism,... See more

Service

Users describe positive interactions with service, highlighting experiences where drivers were prompt,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers appreciating drivers who were... See more

Location

Consumers find location to be ambiguous, with some reporting issues like being told the wrong pickup location... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers praising excellent communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and I booked a transfer from Cairo airport to the Sofitel El Gezirah through elifelimo. Booking was simple and reasonably priced online in advance. Our flight was delayed by an hour. Our d... See more

Company replied

Rated 5 out of 5 stars

Used elife for return airport transfer in sharm el sheikh. Communication from drivers both ways were impeccable. Updated with photos as to there location to make it all so stress free. Cars clean, d... See more

Company replied

Rated 5 out of 5 stars

We were contacted 24 hours before to confirm booking. Driver ( Ramon) sent WhatsApp with all details and his car details making it easy to contact him. He messaged when arrived to pick up ( ahead of... See more

Company replied

Rated 5 out of 5 stars

Reservé una recogida para llevar al aeropuerto en Punta cana con Wilfrido y su compañía SamyRD transfer y me fue muy bien de verdad que es muy profesional puntual y un excelente servicio. Espero con... See more

Company replied


Company details

  1. Transportation Service
  2. Airport Shuttle Service
  3. Bus and Coach Company
  4. Limousine Service
  5. Taxi Service

Written by the company

Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Driver is very patient with us even…

Driver is very patient with us even though our flight has been delayed for two hours. I really recommend this driver and company to everyone else.

December 1, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 3 out of 5 stars

First Experience

The driver didn’t inform us about the pickup location. During the trip, the driver was not very friendly toward us and just stayed quiet, focusing on driving the car. The only positive thing about the driver is that his driving was comfortable and safe.

December 1, 2025
Elife logo

Reply from Elife

Dear Passenger,

Thank you for taking the time to share your feedback with us. Following our review, we would like to clarify the situation based on the information available.

The driver contacted you in advance to confirm the details . Upon your arrival, you responded to the driver's message, and he subsequently informed you of the designated meeting point. Regarding your comment about the driver not engaging in conversation during the journey, please understand that drivers are encouraged to remain focused on the road to ensure the safety of all passengers. We appreciate your understanding in this regard.

We value your feedback as it helps us continue to improve our service. If you have any further questions or concerns, please do not hesitate to reach out to us directly.

Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

Nice and good taxi driver

Very nice taxi driver and easy to find the sign with my name

December 1, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The driver came to pick us up a bit…

The driver came to pick us up a bit early, and he was so helpful with our belongings, and during the trip, we had a very good conversation.

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Punctual driver

Punctual driver, friendly and helpful!

November 26, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Everything was excellent

Everything was excellent! Thank you

November 30, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Exceptional Ride . Highly Recommended!

I had an amazing experience with this private taxi service! The driver was incredibly helpful, friendly, and very professional. He made sure everything was perfect from the moment I was picked up, helped with my luggage, ensured I was comfortable throughout the journey.
The car was spotless, spacious, and equipped with modern amenities. I felt completely safe and relaxed the entire time. The driver also shared useful tips about the area, recommended great places to visit, and made the whole ride enjoyable.
This service truly goes above and beyond! If you’re looking for reliable, comfortable, and high-quality transportation, this is definitely the best choice. I will absolutely book with them again in the future!

November 30, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The driver spoke English well

The driver spoke English well. He also was engaging with me as the customer. Explained alot about what happens in Bali

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Gina was prompt

Gina was prompt, her service and support was great

November 30, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Our drive from Shinjuku to Narita was…

Our drive from Shinjuku to Narita was very pleasant and quick. The vehicle was comfortable and the driver handled the traffic very well. The driver was on time and very polite.

November 30, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Juan is a good driver

November 28, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Good

Good! The driver is very nice and friendly

November 28, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Excellent Service! Highly Recommend This Driver!

I wanted to leave a glowing review for our airport transfer driver.
Communication and Punctuality:
He was exceptionally proactive in keeping in touch with us before the pickup. We truly appreciated his active communication to confirm details. He arrived precisely on time at our agreed-upon location, which gave us great peace of mind.
Safety and Vehicle Comfort:
The ride was smooth, and he delivered us safely to our hotel. Furthermore, the car was spotlessly clean and had a pleasant, fresh scent. It made the transfer experience very comfortable.

November 27, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

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