Energysmart 

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Rated 5 out of 5 stars

Had some building work done, but when the build controller visited he said you need a SAP report. Searched Google as I'd never heard of a SAP report or where to get one, and the builder was not mu... See more

Company replied

Rated 5 out of 5 stars

My wife Anna has used this company before to arrange EPC ratings and they were completed in a very professional manner. Today, she rang them and spoke to Jane who she had previously dealt with in the... See more

Company replied

Rated 5 out of 5 stars

I run an Architectural Design and Construction Practice and have used Energysmart on many of my projects. They are a friendly and professional team and I would recommend them for anyone needing an Ene... See more

Company replied

Rated 5 out of 5 stars

We have recently had a boiler installed with no cost at all. The entire process was smooth from application, to phone call and then assessment. The work carried out was fast and efficient with a frie... See more

Company details

  1. Construction Company
  2. also in
  3. Insulation Contractor

Information provided by various external sources

Energy Efficiency organisation carrying surveys for insulation, heating, solar. Domestic Energy Assessors providing Energy Performance Certificates


Contact info

All reviews

(230)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Inner Create's Review

I run an Architectural Design and Construction Practice and have used Energysmart on many of my projects. They are a friendly and professional team and I would recommend them for anyone needing an Energy Assessor

May 3, 2023
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Reply from Energysmart

Thanks for your comments, it's really appreciated.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Professional, reasonably priced and efficient. Kept me informed of times of arrival and provided report within a couple of days.

March 22, 2023
Unprompted review
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Reply from Energysmart

Thanks for your comments.

Rated 5 out of 5 stars

Excellent and very helpful!

My wife Anna has used this company before to arrange EPC ratings and they were completed in a very professional manner. Today, she rang them and spoke to Jane who she had previously dealt with in the past and had found to be very helpful. Anna was seeking advice on how to improve the ratings. Jane transferred the call to Ricky who was very knowledgeable and gave excellent advice. These staff are a credit to the company and have ensured that we will not use anyone else but Energy Smart World when obtaining an updated EPC.

March 31, 2023
Unprompted review
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Reply from Energysmart

Thank you for leaving such a positive review. It's really appreciated.

Rated 5 out of 5 stars

SAP report

Had some building work done, but when the build controller visited he said you need a SAP report. Searched Google as I'd never heard of a SAP report or where to get one, and the builder was not much wiser.
Found energysmartworld.co.uk and phoned to discuss obtaining a report.
Supplied photos and details of work and they provided a SAP reading, which was below requirement and suggested options to meet the SAP required.
Very helpful company.
Thanks.

March 17, 2023
Unprompted review
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Reply from Energysmart

Thank you for leaving your comments and feedback. It's really appreciated.

Rated 5 out of 5 stars

Free Energy Efficient Boiler installed... maravellous!

We have recently had a boiler installed with no cost at all. The entire process was smooth from application, to phone call and then assessment. The work carried out was fast and efficient with a friendly team, extreme focus to get it done within the day... We have a brand new energy efficient boiler and most certainly we have peace of mind for having it done. Thank you very much. Highly recommended.

March 8, 2023
Unprompted review
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Rated 5 out of 5 stars

5 star experience

Quick response answering the call. Polite and pleasant assessor and a smooth process with no issues

February 1, 2023
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Reply from Energysmart

Thanks for taking the time ton rate our services

Rated 5 out of 5 stars

Delivered what they said

Company did my mother's epc, very happy. Everything went smoothly would use again. Got reminders, Lewis turned up on time, received the EPC in 2 days as promised.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Very very unhelpful…

This company is only interested in taking your cash, they came, did an EPC, reading was low which was fine but just registered it without asking. Words were "if we told you it was low you wouldn't have paid" total disregard for sorting the problem and only advised the most expensive solutions. Not interested at all in helping solve the problem

December 12, 2022
Unprompted review
Rated 4 out of 5 stars

Mixed feelings with this company

Mixed feelings with this company, at first it took a lot of complaining to get the work finished however Harvey has been amazing in getting the work completed 👍

December 2, 2022
Unprompted review
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Reply from Energysmart

Hi Christine
I believe you have posted these comments about a company with a similar name to ours but you have commented on the wrong companies page. We are Energy Smart and we are based in Bedford and we only carry out Energy Performance Certificates (EPCs).

We don't do work in peoples houses and we certainly don't have anyone that works for us called Harvey.

Could you do more careful research in selected the correct company and kindly remove this review.

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Rated 5 out of 5 stars

Rick was extremely helpful

Rick was extremely helpful, very knowledgeable and best of all.... He advise me, to help me. Many companies advise to sell. But his advice was more work for him but saved me MONEY.

October 8, 2022
Rated 5 out of 5 stars

Exceptional service, pleasant staff and resaonably priced too.

Exceptional service. A compnay not previously known to me (Googled them), so no bias. Great communication, prompt and efficient service and did exactly what they said they would do. Reasonably priced too.

All-in-all a very pleasant transaction with this company that I'lll be recommending to others and using myself more in the future.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

turned up on time

turned up on time, no hastle very informative thanks for a speedy turnaround.

September 24, 2022
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Reply from Energysmart

Thank you for providing your feedback

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. I use Energy Smart for EPCs at work and have trusted them to carry out the EPC for my own home.

August 10, 2022
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Reply from Energysmart

Thank you very much for your comments

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Rated 5 out of 5 stars

Would use again.

Responsive office. Appointment bang on time. Job done. Happy with it all.

July 5, 2022
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Reply from Energysmart

Thanks for the comments.

Rated 5 out of 5 stars

Customer service above and beyond....

I incorrectly booked an EPC with Energysmart as I already had one. Rickie found the current EPC online and realised it is still valid, called me, emailed the details and refunded my payment, saving me time and money. I didn't think customer service like this still existed !!! 6 stars and Energysmart is on my reference list ! Thanks guys.

June 29, 2022
Unprompted review
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Reply from Energysmart

Thanks for the comments.

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