Energysmart 

Good communication, great value and reliable service.

I can always call on Energysmart when I need help urgently. They go above and beyond to make sure things get done. A* service and friendly staff. Highly recommend them!

Ellie

An amazing experience. Great customer service and brilliant communication. Booked EPC at 8 am, the assessor was at the property at 12:30. Received the certificate at 14:30. Thanks, Lewis you did a splendid job. Will definitely use again.

Simple booking process and a prompt processing of the certificate. I would recommend this company.

I booked online and paid two weeks ago for an EPC assessment. Less than a week beforehand they rang and cancelled saying I was out of their area. They would refund the money but it would take 7 to 10 days. I booked the day off work as leave for this and cannot change it, so how do I find another assessor on such short notice to accommodate me on that exact day?

The website has an 0800 number and makes no reference to only covering a small geographical area. Why does the booking system accept an address if they can't accommodate it and why does it take a fortnight for them to tell you?

Really horrible service. Now I have to find another assessor and try to find the money for a second fee until I get my refund.

Punctual, careful, efficient, courteous, knowledgeable - thank you Rickie.

Great service, really pleased with how quickly they dealt with my SAP and EPCs and very helpful providing advice and information on future improvements.

Was a bit sceptical at first but within 30 minutes of starting the process I’d received a call. I chose the express option. The evaluation was arranged for the next day and by the evening I’d received my report. Excellent service, thank you.

Excellent service! Very quick and efficient process

A very easy and efficient company to deal with. Good correspondence, EPCs promptly completed.

Very pleased with the service I received from this Company. Easy to book the appointment, competitive price, excellent comms. Arrived on time, very efficient and professional surveyor. Report received well within timescale. Overall can definitely recommend.

Fast and efficient.

Excellent service, very professional.

I made an appointment with Energy Smart for an EPC and they were able to accommodate me the next day.
The engineer Rickie Dickson arrived on time. He introduced himself and explained exactly what he would be doing and how long it would take. He was respectful of the property and took care as he conducted his work.
At the conclusion Rickie explained the how and when l could gain access to the report online, which in fact was the same day.
I was very impressed with the professionalism of Rickie, he is a credit to Energy Smart.
I highly recommend!

Excellent service, and Richie was professional and warm, friendly, informative

Very good, efficient service. Many thanks

Turned up on time and report was available very quickly covering all the major points.