Energysmart 

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Rated 5 out of 5 stars

Had some building work done, but when the build controller visited he said you need a SAP report. Searched Google as I'd never heard of a SAP report or where to get one, and the builder was not mu... See more

Company replied

Rated 5 out of 5 stars

My wife Anna has used this company before to arrange EPC ratings and they were completed in a very professional manner. Today, she rang them and spoke to Jane who she had previously dealt with in the... See more

Company replied

Rated 5 out of 5 stars

I run an Architectural Design and Construction Practice and have used Energysmart on many of my projects. They are a friendly and professional team and I would recommend them for anyone needing an Ene... See more

Company replied

Rated 5 out of 5 stars

We have recently had a boiler installed with no cost at all. The entire process was smooth from application, to phone call and then assessment. The work carried out was fast and efficient with a frie... See more

Company details

  1. Construction Company
  2. also in
  3. Insulation Contractor

Information provided by various external sources

Energy Efficiency organisation carrying surveys for insulation, heating, solar. Domestic Energy Assessors providing Energy Performance Certificates


Contact info

All reviews

(230)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

EPC certification

EPC certification - the person was polite and efficient and he informed us that the certification would be registered by the next day and it was.

August 24, 2021
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Rated 5 out of 5 stars

Great

Easy to organise

August 20, 2021
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Reply from Energysmart

Thanks for the review it’s greatly appreciated

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Rated 4 out of 5 stars

Arrived promptly and carried our a…

Arrived promptly and carried our a quick inspection. Report was available quickly. Good value for money. Just a minor issue with booking the time, but quickly clarified by email. Would use again.

July 13, 2021
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Rated 4 out of 5 stars

Great efficient and value service

Great value service using the online booking site and paying in advance.

Time slot booked in advance and arranged for engineer to call 30 minutes prior to attending for a heads up allowing to prepare the flat. Engineer turned up in the slot booked.

Received the report via email and so this was fine.

A little frustrated my rating and experience could have been better though.

An area for improvement would be to send out guidance to customers in advance of areas where we have carried out energy improvements in the property to made available to the engineer to review. This would include pictures, reports, invoices etc.. and also for the customers to evidence this by showing/exposing by lifting carpets etc.. the insulation/improvements where work was done.

This may help to improve the rating. The rating given reflects a basic check and what the engineer can carry out in the allotted slot and easily see.

Hence the 4 stars.

I would use the service again but with better engagement with the supplier so that I can be better prepared to make sure the rating reflects the nature of the work already done.

June 24, 2021
Rated 5 out of 5 stars

A very good

A very good, friendly and speedy service received from the Energysmart team. Thank you

June 21, 2021
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Rated 5 out of 5 stars

Energysmart is a good company.

Energysmart is a good company.
Rickie came to my property and did a thorough energy assessment. He was professional and answered my long list of questions with patience and ease. I would recommend this company to family and friends.

June 13, 2021
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Reply from Energysmart

Thanks for taking the time to rate our services. It's really appreciated when customers take the time to do this.
Regards
Rick

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Rated 5 out of 5 stars

Efficient

Efficient, thorough service and very helpful in clarifying what was required for the report, which was really helpful!

May 17, 2021

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