NHS England Reviews 

I wouldn't say the NHS is perfect, of course mistakes are made. I've not always had a great service and have been let down. However, I believe they work extremely hard and under significant stress due to peoples inappropriate behaviours, limited resources and extra high demands brought on due to nasty viruses such as covid and climate change.
Why I choose to award 5 stars? Its easy. I'm in awe of the service they continue to strive to do under such circumstances! I love the way they keep in touch and send reminders so I don't forget. I love it because we're different from the rest of the world who charge huge bills just to get through the door. NHS I thank you for caring for me and my family 👏👏👏

Very disgraceful and disgusting service from Heatherwood Hospital/Frimley Psrk Hospital. To begin with my 86 year old mother was supposed to have her endoscopy on 27th July. Then when ee called to confirm this it got postponed to 28th July. Then after few days it got postponed to 31st July at Heatherwood Hospital which we were willing to go. Now today 30th July the evening before her endoscopy we get another call that Heatherwood hospital has just realised that they don’t have the equipment for the endoscopy so her appointment is cancelled again. This is just ridiculous and disappointing and disgusting. Then if you are just 2 minutes late in calling their lines at 4.30 you are just told by the operator sorry the lines are all closed now call tomorrow. This is really disappointing.

A worse system with selfish staff.
Rather than moving their bodies they just increase time of wait.

I can only praise the support I received from the NHS on Saturday. From the moment I called 111 onwards. 111 arranged for a video call and as a result an ambulance was arranged. The paramedics were so kind and got me to York District Hospital super quick. A&E were ready & well organised. Everything from bloods to CT scan to the specialist I needed flowed. Staff were so professional and efficient.
I’m very aware of the chronic underfunding & challenges the NHS faces and despite this ( or maybe because of this?!) I am so impressed by the response I received.
111, paramedics and York District Hospital, you were all amazing, thank you.

Horrendous
The Flaying Scotsman Centre - app not working. Call for appointment for sick note are not sorted after 8 days, 4 phone calls and 1 call back. Reception shifts blame on doctors, when doctors are answering to message they said an appointment is required. No contact. After the 3rd follow-up call, I got a call back saying that definitely my issue is going to be sorted on Monday. No such thing happend, even after my 4th call where the receptionist was shifting the blame on me.
This is beyond incompetence.

I have had ongoing problems which have had a profound impact on my daily life and wellbeing and have caused severe mental and physical discomfort on a chronic basis and the level of care and help I have recieved has been nothing short of neglect and disgrace.I am literally repulsed by how little of a shit I feel is given when I have now been suffering significanlty for at least a year straight every single day on end and in this time attending gp a and e on repeated occasions and still sat here with barely any answers and starved of a basic life.The level of care this service seem to have is deeply disturbing and has had a lasting impact on me that I will never forget.I am enraged and as a result of this issue which never seems to have any answers from your so called medical staff I am now more suicidal then I have ever been in my entire life.Every single day I spent on my phone to 111 for months on end wanting answers that never seemed even merely reachable.Thank the heavens we have private healthcare in this country because without them you would of possibly had a suicide attempt on your hands.

I don't want to forget mentioning some of the unpleasant hostile and disrespectful staff that I have also encountered in this time who spoke to me in a very appaling manner.If you can't be arsed to help it's really not that hard to at least show basic manners and courtesy as a bare minimum.One of these times at a and e in the triage area with a bloke who refused to listen to a word I had to say showed outright hostilty and harshness towards me putting his hand in my face and telling me to stop and another time with a gp who raised their voice towards me and shouted about the time limit they had in the appointment.I personally feel as if there are no words that can describe how disgusting and deeply unnacceptable that is and how strongly I resent the fact that the people who are meant to care would even for a second consider treating me in such a aborrent manner when I was sat there scared and sick out my face because in complete honesty I absolutely despise the power those "staff" had over me.These are just a few of many many people who I feel owe me an apology.

On the other hand however I do want to thank the staff who did try to help as I am grateful that there are people who did care and some who were wonderful in my personal experience.It is just a shame that standard can't be met more across the board.

NHS hang your heads in shame you are a disgrace.I dearly pray that for the rest of my life my health and wellbeing never and I mean NEVER ends up in your hands ever again.

Day Surgery Discharge... My experience was initially terrible from the long waiting times and the process. However Lorna from DSD happened to be the caring, sensitive nurse I needed at the end point. Thank you Lorna for taking really good care of me.

The NHS forced us to have the Covid vaccine and now I’m forced to live life in pain. But now they won’t treat me for the issues they have caused!!!!
Since the vaccine I now suffer with regular migraines but even worse than that, endometriosis! When I was finally seen by a gp he prescribed me buscopan and wasn’t interested in anything else I had to say. Why should I be made to suffer from the poor decisions and actions made by the NHS and government.
I can longer be intimate without being in agony. God forbid I let my bladder fill that little too much! I’m physically sick every-time I have flare ups.
NHS….you have really screwed everyone over and now you’re not prepared to help the ones suffering.
Sort yourselves out

Minehead Community Hospital.I needed a simple dressing changed whilst on holiday in Minehead.My local Tiverton hospital advised me that they would do this.Upon arrival at reception in Outpatients at Minehead a blatantly rude receptionist advised that it could not be done there as it was not a fresh wound and I don't live in the area!!.That I will have to go to Taunton hospital or back to Tiverton and that was that!.This hospital is supposed to be available for anyone needing urgent advice or treatment.This is not the first time I have heard about the attitude in Minehead outpatients department!!.Bearing in mind that Butlins holiday site is just up the road from hospital and has families visiting, this service is just not good enough!.I am diabetic and needed attention.Alcombe pharmacy were amazing and changed the dressing in 5 minutes without a quibble!.Shame on you Minhead Community hospital!!

Booked for knee op 7.30 am..cancelled it by text at 5pm. Whitehaven Hospital Cumbria
Work have got an agency in to do my role for 8 weeks.
I paid a dog sitter to live in..extortionate, still have to pay..
Managed to get someone to drive me to the hospital 60 miles and home again but chances of them being free next time is slim..
I heard its lack of bed space from people coming in at the weekend. If you have a major op booked then that room should be reserved.
Taking it to my local politician and to complaints. Its not good enough.
No stars.
Ill now have to take snnual leave which is pointless because i can hardly walk.
I shouldnt have to use my leave.

I had a appointment on the 20 th Juli 26,1 pm, at William Harvey Ashford for an E- cardiogram . My car broke down ,I tried 3 hours and more to get any contact ,mailbox for cardiology was full ,couldn't take any messages after 1 hour in phone qué . Operator said I put you through ,45 minutes only music ,no contact . What they doing? But still got at 4 pm a message ,you missed your appointment ,. frustrating system . It's not the fault of the stuff ,the contact system is very poor . Not old fashion ,just poor . You can't contact anyone . I tried to create a NHS account last 12 month and is showed me always my id can't be verified . Shame to the health minister ,get updated!

NHS has been officially renamed as No Help Service. One of many services destroyed and abused by the corrupt fiends who control this country. The worst part, the reception staff all have attitude and snap at first question. Pathetic use of public funds all been abused by corrupt officials. A cesspit of depravity.

Had a great visit to the diabetes centre thanks to the staff old and new have been with you from the start love you all Gary Took loud and happy and chatty to anyone 💐❤️

I arrived at Erith and District Hospital at around 6:25 p.m. with my 7-year-old son, who had a fever and was clearly unwell. We were refused entry by a security officer called Charlie, who said the department was full. While we were outside, I saw him vaping and using his phone. I found the experience very upsetting, especially because my child needed medical attention. I hope the hospital investigates what happened and improves how families are treated

I rarely leave negative reviews, but after my experience at William Harvey Hospital in Kent I feel compelled to do so.

I spent 10 hours in the Major Assessment Unit on Sunday, followed by another 9½ hours on Monday. Throughout that time I was waiting for an MRI scan and admission to a ward, yet nobody could tell me when either would happen. The answer was always that they simply didn’t know – it could be later today, tomorrow, or even longer.

I appreciate that the doctors, nurses and support staff are working under immense pressure, and I have no criticism of the frontline staff who treated me with kindness and professionalism. My criticism is directed at the system, which appears unable to provide patients with even the most basic information about what is happening or how long they are likely to wait.

Spending almost 20 hours over two days in limbo, with no clear communication or timescale, is simply unacceptable. It is little wonder that the hospital attracts negative publicity and criticism from patients when experiences like this continue.

Doc told me I've got a heart murmur! Referred me to hospital for test!! Received a letter from the hospital Scarborough saying!!! Guess what!! Shock horror!!! Your next appointment is in 46 weeks!!!! Added stress and anxiety!! Don't feel safe in my own country any more!! it's completely & utterly kna....red!!!! to the core!!!! Extremely disgusting & sad 🤕😥

That is most ridiculous thing ever. First getting to that Pembroke Centre where that woman was obviously unable to be precise enough to say stool test but a toilet test. Well which one urine or stool? Then the instruction the most idiot thing I've ever seen. Putting cling film over a toilet seat or using a card board with toilet paper on it🤣🤦🏼‍♂️. Well actually it's not laughing it should be crying because of the stupidity. Then this piece for the sample itself contains some liquid spilling out. Could be just water but I guess is some toxic substance. Instead of having just a little spoon like it used to be. Then those holy chosen ones are laughing about German toilets in the old style. At least they were practical if one thinks about how elderly should do it. Btw. there are obviously no native English people anymore working for the NHS, or?

Useless people doing the bare minimum to help you, been treated bad in A&E, had follow up appointments made for a surgery they didn't do because "an error occurred with the booking team. " been fined for not paying for a prescription when I'd never been told my exemption had changed.

Absolutely dreadful!
I suffer frim back injury there for i am in a low income so having UC. English is my second language and i suffer from depression after being abused by my parents mentally and physically so i need antidepressant, as i was collecting medication there is a question if i claim any benefits so you can get a free medication i said yes i have UC. After that i got some penalty charges! I explained the situation but what i heard is thet dont care they want money! This is the people who suppose to help you!

I have received over a dozen letters related to all this exhausting nonsense with 2 or even 3 sheets of paper enclosed.

They have my phone number and email address. Why can’t they use those? Quicker, cheaper, better for the environment.

Others I am aware of are having similar experiences.

Wes Streeting’s proud claim that he had done some good as Health Secretary is quite simply a lie.

It looks as though the NHS is on the point of collapse.