NHS England Reviews 

1,408
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 163 reviews, most reviewers were let down by their experience overall. Consumers frequently highlighted frustrating delays, deeply unhelpful communication, and overall poor treatment from various staff members who seemed consistently dismissive of patient concerns. People also expressed deep disappointment with administrative responses, extremely long waiting times, and continuous difficulties accessing proper medical procedures when they were needed most. Some reviewers were happy with polite professionals who provided quick, highly efficient, and exceptionally supportive care during exceptionally stressful health scares. Customers additionally noted positive instances of unexpectedly amazing treatment and very kind assistance delivered by dedicated nurses during urgent medical situations.

What people talk about most

Service

Reviewers highlight negative aspects of service, frequently describing it as slow and disappointing. People... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting severe communication... See more

Product

Clients share negative opinions on product, feeling that the items are definitely not fit for purpose and do... See more

Location

Reviewers mention ambiguous feedback about location, referencing various facilities across different towns... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Is not any more an hospital. Is nearly becoming a graveyard. Bad slow service. I went for appendicitis. 8 hours to do a scan. This is a joke. We pay a lot of tax in this country. Bad place to be. La... See more

Rated 1 out of 5 stars

NHS Communitas Clinic Fraud, Corruption, Scams. Was referred by GP to NHS Clinic Booked appointment ENT next day they started bugging me to come early for appointments or we going to cancel appoint an... See more

Rated 1 out of 5 stars

Employed clowns posing as CONSULTANTS wearing white gowns and that carry stethoscopes around their necks to justify their extortionate salaries. Nurses and Consultants happy to play PASS THE PATI... See more

Rated 1 out of 5 stars

Very selfish people who think more about filling there pockets than having to perform procedures on children. Useless pack of idiots. My daughter's surgery has now been cancelled twice due to selfish... See more


Company details

  1. Health Consultant
  2. Community Health Centre
  3. Home Health Care Service
  4. Hospital
  5. Medical Center
  6. Private Hospital

Information provided by various external sources

Health and high quality care for all, now and for future generations


Contact info

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(1,408)

158 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am extremely unhappy 🙁!!!

I am extremely unhappy 🙁!!!
I have had ectopic pregnancy 2 times and still did not get fertility help!! Have been sent in a tone of directions during the 5 years, but no fertility care... just phone calls random....

On top, I have had endometriosis at the first ectopic(life endangering ectopic with tube removal and internal bleeding), and the endometriosis has been then removed. I would have not thought that it will come back.

It seems that now I have a very big endometriosis found on my ovaries... in 5 years they done me NULL scans for endometriosis. After these 5 years, they have done some test for the "fertility care" , and they just found out of that 10 min scan that i have a very big one again😳 !!! In the last 5 years with all the treatments and hospitalisation for 2 ectopic they have not seen that I have this very big problem again!!! Now it is so bog that I need a surgery!!! Super painful, I have to stay in the bed or barely being able to litterally have A LIFE!!! ... I have not been sent even painkillers by this "MISS ...SUPER" gynecologist woman, which just sent me a letter, did not called ne, did nor asked me anything about my pain or having the pain... and then she had the scrupulous behaviour to send me as sick as I am to chase gp's from the other clinic, as sick as i am...!!!

When I said that I am having pain around the ovaries area, before this scan, years have passed and i have not been given any of these 10 min scan them to check for endometriosis coming back and being recurrent 😩 💔....

So instead of having ivf or fertility care, they just found out after 5 years that I have recurrent endometriosis, very big... and now I need a surgery for that 😩😫!!!! This is my big fertility care!!!

June 17, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I have a stage 3 malocclusion of the…

I have a stage 3 malocclusion of the jaw that causes pain, makes me extremely self-conscious, causes difficulty eating, swallowing, breathing and talking. They won't help me at all. Nobody will even look at my condition. Dentist won't refer me. It annoys me as well because the dentist tells me to stop biting my cheeks but I can't do anything to prevent it.

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

Very selfish people who think more…

Very selfish people who think more about filling there pockets than having to perform procedures on children. Useless pack of idiots. My daughter's surgery has now been cancelled twice due to selfish doctors thinking more about how much more money they can get rather than thinking about children's mental health.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Cancer scare

I had a mole which started to change. Firstly my gp saw me and completed an urgent referral for me. I was seen just one week later, where the service was quick, efficient and informative. They took images of my mole and performed an imaging screening. Fantastic service. I then received a letter within a week, where I needed to call to book an appointment ( this let the service down a little, as the person I spoke to said they could not help as no appointments available) my letter did say urgent cancer refferal, so I was concerned and key to get an appointment asap. The same day I made a phone call to try and book, I got a phone call from
Broomfield hospital booking me in the following week for further imaging with a dermatologist specialist. The team I saw were incredible, kind, patient, understanding and informative along with lots of reassurance. The doctor said she was not concerned, although she could see cells had changed, she was quite sure that it was from trauma. However she did say she would like to see me back in three months or could have it removed and biopsied, I didn’t hesitate and said I would have it removed to be on the safe side. I was told this could be 4-6 weeks as was no longer urgent. I was ok with this wait. However, to my surprise I was booked in and mile removed within two weeks! I have to say, my faith has been restored with the NHS. Having a cancer scare is not fun, however having the service I have received for this has been absolutely incredible.
Thank you to all who have provision care through this time.
I was seen by a clinic in Braintree first and then at Broomfield hospital, the Dermotology team were honestly brilliant. I now have the wait of the biopsy, so hoping the results are clear. Thank you again for your greta service Broomfield.

June 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

THE ROYAL FREE HOSPITAL HAMPSTEAD

I went for a small operation at The Royal Free Hospital on 25th March and I was literally petrified. The treatment I was given from start to finish was unexpectedly amazing. You hear so many negative comments about the NHS but my experience was so positive and I wanted to place this on record. I was greeted by the most wonderful nurse called Elena, who put my mind at rest as she could see how scared I was and after my 4 hour operation I was looked after by Mac with equally fabulous care.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Life Threatening NHS Mediction Denied Via Blackmale Tactics

Thank you for using the ICO's subject access request service. Your request has been sent to National Health Service and is copied below.

Name of organisation National Health Service:
england.dpohatnhs.net

Details of the personal information I want

1-Subject Access Request
2-Right to erasure

Subject Access Request

1- First, due to being blackmaled to attend a "non- needed medical review before any more repeat medications are issued to me" I require all original copies hard copies of my entire medical records including all NHS internal and external correspondences to third parties located in the United Kingdom and foreign nations classified as foreign entities-

2- All dental Records, X-Rays, Blood Tests, Body Scans and any other medical procedure conducted by NHS medical Practitioners-

3- All letters of complaints submitted by me to NHS and subsequent responses from NHS-Medical departments-All hard copies documentation is to be sent to me by secure recorded delivery mail within 30 days of this Subject Access Request submitted to NHS England covering the timeframe period from- 1st July 1970 to 30 June 2026

Right to erasure

After the above Subject Access Request as been successfully fulfilled via confirmation by me, all personal medical data in question is to be permanently destroyed within 30 days of my request, exercising my right of erasure under data protection law.

Please send a full response within one calendar month confirming if you will comply with my request.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

NHS England and particularly…

NHS England and particularly Maxillofacial Unit at Leicester Royal Infirmary have refused care to my 8 year old child who has Microtia and Goldenhar syndrome on the basis that they do not think they can help her and have sent us to Birmingham hospital without even being seen the child face to face.
Two different appointments were given to us, in both of them the senior consultant refused to make himself available.
The second one yesterday was cancelled hours before the appointment and exchanged by a telephone appointment which it was not about clinical assessment it was simply to send us off to another hospital with the pretext that they do not treat cases like this.
When we tried to contact the head of Maxilo facial unit by email our emails were rejected automatically by he NHS email security system they have in place. For that they do have money and expertise, but to treat my child they do not.
We can not call them, we can not email them and they refuse to take us their patient without a clinical assessment face to face.
It is a clear example on how they operate. They push their patients to other hospitals due to NHS guidelines that are not there to protect or care for our children and people but to take care of the mafia style Organization that controls how healthcare is administrated in the UK.
My child is 8 years old. During those eight years, we have repeatedly sought support and follow-up regarding the craniofacial implications of her Goldenhar syndrome. Despite our efforts, there has been no consistent NHS follow-up of her facial development, no comprehensive maxillofacial review, and, to our knowledge, no MRI, CT scan, or other imaging undertaken to monitor her condition or identify potential issues at an early stage.

Given the seriousness of these concerns, I am considering raising the matter formally through the NHS complaints process and, if necessary, pursuing further avenues of review and accountability.
The general public and in particular our children in Leicestershire are unprotected and under the mercy of professionals without a code of conduct that responds to large corporate/ organisation guidelines that serve the only purpose of preserving resources and do not offer medical preventive care to people.
NHS England do not want anybody to know that there have practices in place to save resources and reject care. They have security systems in place to hide the professionals that follow them and denies any wrong doing when a negligence occurs because they control every aspect of healthcare to the millimetre. There is no freedom in healthcare in England.
The NHS service is the biggest scam in the UK history.
They are the second largest employers organisation in the world but apparently they do not have resources to care of my 8 old child.
Leicester Royal and the Maxilofacial Unit in particular should be ashamed of themselves for refusing care to children and I am prepared to expose these practices if nobody can even answer my emails or phone calls.
They do spend the money on making sure the general public can not call them or email them but surely they are not spending a penny in child’s healthcare.
This is not acceptable at all!

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

I felt let down

4 occasions I felt let down.

1. I had bleeding during pregnancy and they refused to scan me as not serious enough. Had to pay private just to find out my baby was alive. ( had a previous miscarriage so you’d think they’d take it more seriously)

2. When I had an actual miscarriage I had to wait 4 horrific days to be told the baby was dead and made it hard to get a photo of my dead child so my mother argued with them till they did.

3. In my healthy pregnancy I noticed I had eye floaters and they very badly explained the situation and made me think I was gonna go blind retinal detachment whatever it’s called because he’s foreign I couldn’t understand his accent.

4. When my mother was sent in due to mental health I called to see, If she was there and a very miserable, unhelpful woman told me something and put phone down whilst I was asking another question.

October 2, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely appalled with the way a lady…

Absolutely appalled with the way a lady collected my call. She looked extremely unhappy and ready to hurt callers. Such people are trained perhaps on purpose so that we could seek private health care and relieve NHS of its burden. Her nearly bullying way of talking to me devastated my entire day. What a shame for delivering a third class disgusting service to people. I called 03456088888 at 10.06 today.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Evil

Evil, abbhorent, despicable. Bias, unethical, repugnant nasty organisation.
Avoid at all costs. You're mental health will suffer the moment you ever try and get diagnosed by them. Evertime you get ill you are faced with a battle patronised and made to feel worse. Hate doesn't describe what I feel for the NHS at present. Unfortunately!!!!! (the word they love to use)

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

The NHS is build only to hurt people

The NHS is build only to hurt people, the doctors don't have the right experience. The whole system is wrong. I had to go to another country to fix my health problems. I'm paying taxes for nothing. The doctors, the nurses, the whole personal working in NHS don't deserve any pay rise, any recognition, they are literally useless. If I was listening to them I will get hurt. Never trust them

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

What started of by a mistake by Watford…

What started of by a mistake by Watford by in 2024 has escalated to massive failures with in St Albans Hospital.....It's my opinion that the NHS has not improved one bit in fact in my case it's got worse much, much worse. So all week I gear myself for next weeks operation only for it to be cancelled a second time, and to add insult to the injury they do not have another appointment for me at this time... Shocking the way they treat someone people 😑

May 29, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

NHS GASLIT & HARM OVER 26 YEARS

Medical neglect is NHS key component to use patients for medical harm for commercial gain use information technology to maximise profit - general practitioners their main income from prescribing mostly unnecessary and harmful medicines for maximum profit. taken to A&E in March 2000 by a staff of SCOPE charity shop I volunteered at I’d had disrupted sleep for over 10 months neighbours waking me up 3x per night had to give up work at M&S due to sleep walking and unable to maintain that level of work.. sadly that day I went to volunteer the co-manager Linda hated me and hated disabled people I was in a type of dazed condition and I’d begun making space rearranging tables for a wheelchair bound co-volunteer and SCOPE service user so she didn’t have to just block the shop to do sorting work she could. Not in Linda’s opinion - despite I’d had approval by management - this individual said I was “shouting and smashing up the shop” she’d previously accused me of theft even tho I’d donated a lot of items as I began a new start … well it’s in medical records I said I’d “been directed to sort out the shop and wait to be loved” ⚠️however we all know nhs consultants and general practitioners’ “creative medical record notes” are- diagnosed just 2 years before with a prolactinoma a small tumour (not cancer) on my pituitary gland during a complaint of a GP medical neglect that could’ve killed me I had been prescribed some med called motival for endometriosis on my bowels which turned out to be an antipsychotic med obviously to give an impression in the tribunal as ‘unreliable’ however he had a bad time taking the pee out of medical notes and disrespecting the eminent upper respiratory consultant Professor Woodhead and was given the punishment of having his notes checked taking classes in taking handwriting improvements and class in how important it is in taking notes accurately and that he could read his own notes - his excuse he was unable to read his incriminating medical notes. When in March 2000 no longer on those motival antipsychotic med - in 1998 MRI pituitary tumour by endocrinologist in Dartford I’d been studying architecture (my family against me studying architecture made life v. hard) stop taking them as they are toxic for me with the prolactinoma the meds cause a block of prolactin so it builds up as pituitary attempts to accommodate for more a condition called Hyperprolactinemia.. I recently found out nhs Mental Health knew I tested positive for Hyperprolactinemia GP showed concern in a letter just a few months on “CONCERN patient prolactin raised from 950 to 4,766” 26 years on after looking through my notes the NHS mental health AND GPs ALL KNEW ENDOCRINOLOGIST via MENTAL HEALTH refer SAID TO STOP antipsychotics! ⚠️ not nhs Suffolk NO GPs crazy referrals to psychiatrists to diagnose ‘psychosis’ is disturbing GPs made up stories : I HAVE NEVER HAD ANY SYMPTOMS OF ANY MENTAL ILLNESS NEVER BEEN DIAGNOSED WITH A MENTAL ILNESS ON MY SYMPTOMS JUST HARMFUL SIDE EFFECTS OF ANTIPSYCHOTICS despite that I’ve pleaded over the years to have this ended and no more harmful medicine.. no not NHS these organisations I approached include : Good Law Project; Mind, NHS PALS - all maintain these general practitioners’ and yet a psychiatrist Dr Weatherly said it was the GPs who were doing odd referrals and there was a referral and outcome by endocrinologist that GPs always maintained as “made up story by mental health team and these GPs told me I was diagnosed with “psychosis not “no mental illness” and they had misled me that there was no such thing as a pituitary gland issue and I should remain on those medications”. I was medically imprisoned not permitted to permanent paid work due to GPs in medicals saying “patient has psychosis” - all people I’ve known over past 26 years believe I was under a section for 3 months despite me saying I wasn’t and it’s been hell. No support for me ex Simon a coercive controlling relationship wrongly said I’d been spending lots of money on clothes etc I’d never over those 23 years had any money to spend on stuff like that in fact I’d posted on Instagram a photo of me wearing charity shop items and a skirt I’d bought (torn) from bargain bin - my aunt raised concerns of me being on benefits and wearing clothes that appeared too expensive .. and the weight gain caused by those medications I’d struggled to lose that weight I did and even in press my aunt then made up reports of me “anorexic” .. it went in until an opportunity came up for me to come off those as well as the warfarin I’d been incorrectly prescribed that’s also harmed me scarring weight due to antipsychotic: cysts and arthritis in my knees. Socially as mentally ill no voice of my own hate and fear my crime? Being female intelligent and “talkative” & surrounded idiots CONTD

May 28, 2026
Unprompted review
Rated 2 out of 5 stars

Not only are the NHS putting as many…

Not only are the NHS putting as many obstacles in people's way when it comes to face to face GP appointments, and exercising a very poor level of competence concerning patient records, the recent strategy seems to be wasting money on expanding screening programmes where it's not really necessary. Haven't they heard of "if it's not broken why fix it"? I thought the NHS was supposed to be broke? But they seem to have funds to support these daft projects. Anyway what's the point in trying to keep people alive longer in later life when everyone knows that the social care system can't cope. Talk about shooting yourself in the foot. Obviously it's expecting too much to think that the NHS might engage some forward thinking and common sense before rolling out these programmes. The biggest favour people can do for themselves in my opinion is to take a hands off approach with the NHS, and manage their own health needs instead.

May 19, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible

Waited 4 years for a referral, you are given two weeks to book for this referral but they do not answer the phone, you leave a message and they message back asking rudely why you are calling when you left every detail they needed.

Terrible online system, can't book appointments so they report lower waiting lists.....

They also had an email address that was not used since 2018, even though I update all my details when I registered at a new GP years ago

Went for a procedure which was not completed due to lack of training and proper equipment

Another procedure required a medical device which was not implemented

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Too poor

What I can say is that most of people go to treat their health problems abroad. Here diagnostic too poor, they never find anything, we often see in news that someone died because he was in hospital for emergency and they send him back home. I don't know why they are like this because what I was told by doctor abroad who treated my wife and solved the problem when in England not only they couldn't but they even made it worse, he told me that whole Europe they studies same. I suffer for many years of polyps, I can't breath, I can't smell and I can't taste. When I went to other country they gave me medications and my nose opened in just few days. Here they are good only in one thing is to give you vaccinations to destroy your health.
Hope they will change one day.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

In 2019 I was registered to a GP…

In 2019 I was registered to a GP surgery on Leytonstone high road.

My evil step mother contacted GP and told lies whilst using my details at the time, DR SANJAY KUMAR a supposedly qualified doctor failed to act appropriately. Instead sent emails to mental practitioners based on lies told to him by my biological father, step mother and some my sisters. I have since switch GP’s but the betrayal of my family acting in such a way has left me a little traumatised.

Below I’d like to add some evidence that I was a regular guy and within a few weeks at the time I was all a sudden described as mental unstable by my dearest and nearest then back to normal.

My biological fathers name is MR MUKHTAR YAAWELI. Step mothers name is YASMIN ABDALLAH.
Sisters - Almas and amal mukhtar Mohamed.

May 1, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look