NHS England Reviews 

In 2019 I was registered to a GP surgery on Leytonstone high road.

My evil step mother contacted GP and told lies whilst using my details at the time, DR SANJAY KUMAR a supposedly qualified doctor failed to act appropriately. Instead sent emails to mental practitioners based on lies told to him by my biological father, step mother and some my sisters. I have since switch GP’s but the betrayal of my family acting in such a way has left me a little traumatised.

Below I’d like to add some evidence that I was a regular guy and within a few weeks at the time I was all a sudden described as mental unstable by my dearest and nearest then back to normal.

My biological fathers name is MR MUKHTAR YAAWELI. Step mothers name is YASMIN ABDALLAH.
Sisters - Almas and amal mukhtar Mohamed.

Not only is the NHS "poor" but highly dangerous. In the last 3 yrs I have unfortunately been to Royal Surrey Hospital ( disgusting) Southampton General Hospital ( dangerous and disgusting) and recently Ripley Hospital ( truly disgusting) All are alarming, useless and certainly not hospitals, where you feel that you may be well looked after. All that I can say is that if you are really ill, go abroad. If you use NHS you will certainly get worse!! BEWARE!!!!

As a computer professional the NHS APP is a DISASTER.
I used to be able to access data that no one had communicated previously, now DATA REMOVED.
No intention of wasting another moment on this INCOMPETENT implementation.

The level of snobbery, clinical detachment, and systemic bullying within the NHS (and specifically this surgery) has reached a point of absolute crisis. What is being presented as "healthcare" is, in reality, a humiliating obstacle course designed to dehumanize the patient.

**1. Weaponized Hypersensitivity and Labeling:**
Medical staff have become untouchable. There is a culture of extreme "sensitivity" where any attempt to challenge incorrect medical actions or point out negligence is met with immediate retaliation. Instead of treating patients, staff spend their time attaching false, derogatory labels to patients’ files and over-analyzing their behavior to justify refusal of care. This is clinical gaslighting at its worst.

**2. The Online Consultation Farce:**
The "e-consult" system is a tool for avoidance, not access. I am forced to spend 45 minutes navigating dysfunctional digital forms, only to be told by a doctor later to "describe your symptoms" again. This is a blatant waste of patient time. If a patient is not a native English speaker, this text-based barrier is discriminatory. We are treated like teenagers in a chat room, forced to sit by our phones all day while doctors, earning £6,000+, hide behind screens.

**3. Bureaucratic Exhaustion:**
The system is obsessed with repetitive data collection. Despite having full access to digital records, they force patients to fill out endless, identical surveys and forms (like the PPG sign-up). It is clear that the management prioritizes "succinct surveys" and administrative "boxes" over actual life-saving diagnostics.

**4. Failure of Management and Accountability:**
The constant excuse of "doctor shortages" is a mask for gross mismanagement. As the saying goes: "If you can’t manage your time, you’ve failed to organize the process." Millions of people pay into this system and never receive help, yet the NHS continues to demand more power and money while offering a "take it or leave it" attitude.

**Conclusion:**
The arrogance of the "if you don't like it, leave" response from staff is staggering. We would gladly leave if we were given vouchers to spend our tax-funded healthcare budget in countries with functional, respectful medicine. Currently, people are forced to fly to their home countries to get surgeries and diagnostics that the NHS is too incompetent or lazy to provide. This isn't a health service; it is a bureaucratic machine that feeds on the time and health of the people it is supposed to protect.

Writing
I am writing this review to share my recent experience.
My child was prescribed 400 ml of antibiotics by our GP. The pharmacy only provided 200 ml and told me to come back later for the remaining 200 ml once the first supply was finished.
When the first bottle was finished, the pharmacy was closed due to the bank holiday. I went to another pharmacy to collect the remaining antibiotics, but they refused and told me to call NHS 111.
I then spent about an hour on the phone with NHS 111, but the issue was not resolved and I did not receive any real help. Meanwhile, my child still had a temperature and a throat infection and was left without the prescribed medication.
This was a very frustrating experience. It should be simple to access the remaining part of a prescribed antibiotic course, especially for a child. Instead, I was sent between services with no solution.
I was also confused by some of the questions asked during the call, such as those about my child’s skin colour, which did not seem relevant to the situation.
Overall, this experience showed a lack of coordination and support, and it made a stressful situation even more difficult.

15 hours in A&E with a sick child — and this is called emergency care?

We came for urgent help. We left after 15 hours with no diagnosis, no explanation, no answers. The only thing done was a single blood test. One test in 15 hours.

No doctor could clearly explain what was wrong or what was even being investigated. Just endless waiting, confusion, and “everything is fine” with zero logic behind it.

It honestly felt like a system completely disconnected from reality — constant activity everywhere, staff moving around, but no actual care, no urgency, and no results for patients.

So what exactly is this process taking 15 hours for?

If after all that time you still cannot tell a parent what is wrong with their child, then this is not healthcare — it is failure.

This is not emergency help. It is torture for parents sitting for hours with sick children, waiting for nothing.

Shocking, unacceptable, and a complete breakdown of the system.

Parents should think twice before coming here. This is not emergency care — it is a disaster.

I am being forced to write this Review against St James Hospital PO4/The Orchards, & Gov/MASH Teams as I have been dragged through the underworld of corruption/organised Crime & being blocked/starved from all GP/NHS, MP, LLP, gov public services, police/fraud reports, Ombudsman, Bank, & gov complaint services (This is linked to the Octopus Energy scam/review on 27.03.26 & Havant Borough Council review on 29.04.26.) I ask for an anti-corruption/Human Rights law firm or MP who believes no MP, police officer or Doctor/Gov staff is above the law; to please help me as threats against my family, & my home/with approx 20 flats/x4 terraced buildings & 1 bungalow to get burnt down/ bulldozed to cover up the gov staff crimes, property/identity theft, HMCTS/gov funding & tax/ bank -fraud/debt scam to fraud addresses/names.

After I was blocked by x2 MP's & Police from evidencing a live gov scandal/crimes against me by a organised crime group of rogue Police, Doctors, GP, HMRC, DWP, x2 Bank, Vet staff, & HMCTS linked to my stolen title deeds/identity, with gov staff forging/sabotaging my GP/medical records, MP, LLP & police crime/fraud reports, scamming/defrauding me & other victims through our cloned, stolen identities, fraud addres's, & throu approx 20 public services, hijacking property title deeds, cloning bank cards/mortgage details to fraud addresses & blackmailing with batches of duplicate illegal/fraud court cases with altered/replaced case details/names, false debt & charges on title deeds for insurance scam: (see 2 other reviews)

I was then abducted twice from my home (repercussion) via a 2nd forged 135 warrant (stating 2 different address descriptions/accounts, without court stamps/location/staff names & signatures) on 01.10.25 by 15 rogue officers/ambulance security/ CHRT & Pcc/DoLs Team, and was detained for 65 days at St James Hospital who are using 2 postcodes; PO4 8FE & PO4 8LD to forge patients records, treatment, addres's, Tribunal cases/signatures & staff's fraud injury insurance scam claims against targeted patients (& our targeted parents/child); where I was blackmailed with x3 sets of medical records/addres's, treatment & x2 NHS numbers, falsely diagnosed with psychosis, paranoia, schizophrenia/ delusional disorders & lacking capacity without any assessment despite not presenting any signs/symptoms to them & they had erased all trace of my PTSD/Asperger's & P- menopause/brain fog symptoms; I was harmed/assualted 7 times in first 16 days by staff (as further repercussions) forced double dose of injections, & refused x-rays at QA, refused evidence- ward cctv & a formal complaint; my cqc, Swan advocacy & Bison Solicitor reports against ward staff were altered & dismissed; with cqc claiming on 09.10.25 that they weren't aware Hawthorn ward/the Orchards had reopened at a different postcode (8FE) after (8LD) had closed down in 2020., The 2nd abduction on 14.04.26 by 8 rogue officers/Pcc/Doctors & was detained at the 136 suite, I was then discharged after 6 hours (10:00-16:00)after 3 rogue Doctors arranged by a Pcc social worker/DoLs Team (emails; from 26.03.26@15:04-16.04.26(evidencing corruption) they had forged a mental health assessment after they refused to view evidence or accept that I had been subjected to emotional, physical & financial suffering, organised crimes/scams & PTSD. The Pcc Social worker/DoLs who arranged, set up the fraud warrant & so called assessment is now refusing to supply a copy of the report/assessment & is assisting to block all my GP/gov support services. Please help me to prevent a third abduction at a third address/fraud account & from this happening to other families by asking a human rights law firm to please help expose their crimes/gov scandal through proper/legal channels.

I had a referral to Croydon University hospital (Maydie) in February 2026 which i could not make. I went on to their calendar which was completly blank and booked a new date. A week later, tgey responded that that day was not available, so I tried another day and got tge same response and was discharged back to the gp.
The calendar obviously does not work, which is no surprising as the nhs has probably wasted a lot of tax payers money, reinventing the wheel.
I went to St georges tooting today, as tgey had originally seen me in december 2025 fir damaged to right eye. Surprise surprise, a&e or moorfields would not see me without a referral, which my gp has not done anything so wasted 6 weeks. The nhs is a 3rd world government body that is not fit for purpose. As a taxpayer that is continously robbed by the government to give incompetent liars in th nhs massive pay rises for doing very little, we find ourselves having to find funds to go privately, while illegals get on site care and have not contributed at all.

Having been an NHS employee for many years working in a variety positions and now a patient it is not hard to realise how fortunate we are. Modern facilities ,well trained staff mostly working hard to provide service to the public is a blessing. There are of course some who play the system, not pulling their weight ,but still keep getting their remunerations .Management can be more vigilant and improve the productivity instead of getting bogged down with processes and procedures

Zero stars review regarding Leeds Sexual Health and West Lodge Surgery part of Leeds NHS Trust

Trying to get a routine smear test that I'm legally allowed to have that's been offered by the NHS is a disgrace.

That staff are only bothered about trying to obtain personal information by deception ie fraud instead of answering what date and time for a smear test appointment.

Leeds Sexual Health staff assumptions made from staff including a Roz Armitage. Received belitting emails from an Ioney Chattoo regarding been blackmailed to share my personal information for staff to commit fraud with.

The staff at West Lodge Surgery an Emma and Kathryn (a receptionist) lied about me been registered as it's showing on the NHS App that is my Surgery

I don’t know why they would make free care if it’s this rubbish. Better make people pay a little bit so they can be respected and recieve care!! IF YOU ARE SICK IN THE UK, NEED URGENT HELP AND HAVE NO MONEY BE PREPARED FOR THE WORST.

We had our covid vaccine Mablethorpe lincs
Two very professional people who have a understanding of the elderly ,very polite
THANK YOU

I was treated yesterday here for the first time. Treatment and service was of the highest quality. After many tests, I had to have an eye injection . The nurses were so kind and caring. Mr Kotagiri was easy to talk to and thoroughly professional. I had no problems trusting he assessments and treatment suggestions.
I cant fault any aspect of my care and treatment yesterday
The NHS should be proud of Sunderland Eye infirmary.

No I don't know why my GP gave me an appointment with the out of hours service on a Sunday morning but I went anyway
GP sent prescription to the pharmacy near the surgery. Not my listed pharmacy... Couldn't dispense as pharmacist hadn't turned up for work yet- call me old fashioned but you show up for work on time? Wanted me to wait an hour. No.
They then sent it to my listed pharmacist. Over an hour later they said they haven't got my prescription there at all. Back to original pharmacist who called me 'guys' and asked if I was sure that was my address. After eight years here I think I know where my home is by now.
We had a phrase for this in the Royal Navy; first word was 'cluster' and the second word rhymes with 'duck.'
Not once has a direct prescription from a GP to a pharmacy gone through without resulting in a farce in three acts.
Lost half a day's pay over this appointment- self employed. Not good enough.

I was very disappointed with my experiences. I felt the advice I received wasn’t clear or helpful, and my concerns weren’t properly addressed. It ended up feeling like a waste of time. I think better communication and more thorough support would really improve the service

Failed root canal, crowns too big, holes in them when filed down to fit, nerve damage from failed dental work, causing drooping eyelids, excessive dry eyes, rejections for much needed referrals, no tests, no solutions, no help, nobody listens, told that issues that began overnight after dental work are just natural signs of aging and help can't be provided because the doctors didn't see me BEFORE to prove the issues are NEW.

I attended Royal Bolton Hospital on 6th April after being brought in by ambulance in extreme pain, unable to move, and having been given morphine by paramedics.
What followed was completely unacceptable. I was left for hours drifting in and out of consciousness, dizzy, vomiting, and barely able to hold my head up, with little to no monitoring despite the medication I had received. I was repeatedly asked the same questions by different staff, with no clear communication or proper record of my condition.
Basic standards were not met — I was asked to lie on a bed that had not been cleaned, and at times staff appeared more focused on personal conversations than patient care. Even while I was being physically sick, I felt ignored.
I received no clear answers, no continuity of care, and no effective treatment. I ultimately felt so unsafe and neglected that I had no choice but to self-discharge while still seriously unwell.
This experience was distressing, unprofessional, and potentially dangerous. I have completely lost confidence in the care provided here and would not feel safe returning.

First of all if your in mh crisis dont bother using opt 2 i dont know why they call themselves that as all they do is say speak to the samaritons they are not trained for mh ive made a number of complaints about them why call yourselves mh crisis you dont help people in crisis option 1 are superb brilliant never complained they are lovely compassionate people opt 2 are not I would like to say a big thankyou and lots of love to option 1 their are more awful people a few lovely ones in opt 2

Fill out an Anima Triage form.. response you need to go to one of two different centres - miles away. Included photo's of very swollen foot, I can't walk far and it would be dangerous to drive. How do they expect me to get there fly on a magic carpet?

In view of the many negative reviews the NHS gets here on Trustpilot, I thought I would add my own story which was mostly the opposite. For five days around New Year I got very severely ill with pneumonia and pericarditis, both of which badly affected a heart condition I have, and I was admitted to Ipswich Hospital. I can divide my experience into three parts: 1: Did they make me well?, 2: How was I treated? and 3: How did the systems work?

On the first two, I give Ipswich Hospital full marks. I was diagnosed quickly, cured of my immediate infections and sent home with revised medication for my long term condition. All personnel - from consultants to cleaners - were kind, considerate, professional and took the time to answer any questions I had, and I observed the same with other patients. Staff were often clearly stretched but always did their best, and I have nothing but praise for them. The follow-up has also been exceptional and very caring.

On the third score, systems, the NHS mostly deserves a FAIL marking. Their IT systems are so wobbly that staff spent a lot of their time fighting them. WiFi went down several times a day, and everyone from lab staff taking blood tests to consultants doing ward rounds, were struggling getting the software to work the way it should. As an old IT professional it was painful and embarrassing to watch. On the other hand things like cleaning was much, much better than I had expected. I have recent experience of a hospital in a Nordic country, where dust was collecting everywhere above arm's reach and in nooks and crannies. Not so at Ipswich where everything was kept spotless constantly.

SO: how many stars? I can't give Ipswich Hospital five stars, because there ARE things that could and should be better. But certainly four, and they are for the most important aspects of a health service: the quality and result of the care they give.