I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more
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Review summary
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Reviews shaping this summary
Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more
Adam is super responsive, friendly, and helpful when making decisions on what to buy; and the product quality is just beyond any other oils you can find in the world. I haven't experienced a cleaner d... See more
This one is for the whole Ensar Oud expierience in general, especially for Attar Blue Khalbar. After a second hand blind buy from a reputable enthusiast source, this got me hooked. The quickest, most... See more
Company details
- #5 of 56 best companies in Perfume Store
- #2 of 5 best companies in Aromatherapy Supply Store
- #6 of 36 best companies in Cosmetics and Perfumes Supplier
- #3 of 32 best companies in Flavours, Fragrances and Aroma Supplier
Written by the company
Exquisite agarwood and aromatics
Contact info
United States
- 13475147193
- info@ensaroud.com
- www.ensaroud.com
4.8
Excellent
975 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service; communication was perfect; the fragrance was top-class and high-quality. Will be ordering more; also received a few samples.
May 24, 2026
Reply from Ensar Oud
Thank you very much for your kind review, Alexander.
We are delighted to hear that you were pleased with our service, communication, and the quality of your fragrance. We're also glad you enjoyed the complimentary samples and that they added to your experience.
We sincerely appreciate you taking the time to share your experience and look forward to accompanying you on your continued journey into the world of natural fragrance.
Another excellent experience
Another excellent experience. The shipment was well packed, arrived in good condition, and communication throughout the process was proactive and professional. I particularly appreciate how responsive and helpful the team has been whenever I've had questions.
I'm still testing the materials, but so far I love everything I've received. The quality appears outstanding, packaging is excellent, and the entire ordering experience has been smooth from start to finish.
Based on my experience to date, I would not hesitate to order again. A reliable supplier with great customer service and a clear commitment to quality.
June 1, 2026
Unprompted review
Reply from Ensar Oud
Thank you very much for taking the time to leave such a thoughtful review, Wael.
We are delighted to hear that your experience has once again been such a positive one. It is especially rewarding to know that our communication, customer service, and attention to every stage of the ordering process have met your expectations.
We're also pleased that you are enjoying the materials you've received so far. Your trust and continued support mean a great deal to us, and we're grateful for your kind words about the quality of our products and our commitment to our customers.
We sincerely appreciate you sharing your experience and look forward to accompanying you on your continued journey into the world of natural fragrance.
I bought Oil oud from different sources…
I bought Oil oud from different sources , comparing to the price , you guys are very over , even though , the quality is not the same the other was totally better , but i can say , this is my second and last order from you
Ans i wish you more succeed far a way from me
Thanks
May 17, 2026
Reply from Ensar Oud
Thank you for taking the time to share your feedback, Omar.
Fragrance is ultimately a very personal experience, and the value people place on natural oud can vary just as much as their scent preferences. What resonates deeply with one person may not have the same effect on the other, particularly when working with rare natural materials that differ greatly from one oil to the next.
We’re grateful that you gave Ensar Oud another opportunity and appreciate you sharing your honest impressions. We wish you all the best as you continue your journey exploring the world of oud.
Unbelievably fast
Unbelievably fast, no worries about tariffs. The very best ingredients in the world! Extremely limited supply! Highly recommended service!
May 22, 2026
The best there is…
The best there is, the best there ever was, the best there ever will be. Top quality comes at a price. If you refuse to compromise on the best raw materials for your business, you can shop here with confidence. I highly recommend it!
May 16, 2026
Good work
By far the most helpful team there is best customer service I have ever received
May 18, 2026
Nothing went wrong it was not at all…
Nothing went wrong it was not at all what I thought oud blends Wii be. Spent too much for samples and I did not like none of them
May 17, 2026
Reply from Ensar Oud
Hi Oways. That's great that nothing at all was wrong with the order itself. Your attar sampler was delivered quickly, safely, and smoothly, which is always our first priority when shipping delicate natural aromatics internationally.
To clarify, you ordered the attar set which are not oud blends. As the description states they are compositions of various aromatics. You can think of them more as perfume oils, if that helps. For ouds, I provided options for various sampler sets via email.
And from here, fragrance becomes a far more personal and subjective experience. Oud blends, attars, and natural aromatic compositions are very different from mainstream perfumes, and they often require time, patience, and repeated wear to fully understand. A first impression, especially with materials as complex as oud, musk, resins, florals, and traditional attar structures, is not always the full story.
Ensar Oud compositions are not designed as simple crowd-pleasers. They are layered, sophisticated, and often unfamiliar at first to those beginning their journey into natural oud and artisanal perfumery. They can reveal themselves differently depending on skin, temperature, environment, mood, and even the amount applied.
For that reason, we would encourage you to spend more time with the samples, try them in different settings, and apply them sparingly. What may seem unexpected at first can, with time, begin to show nuance, depth, and beauty that is not always obvious in the first encounter.
Of course, personal taste will always vary, and not every composition will resonate with every person. But a fragrance not matching one’s expectations is not the same as a failure in quality or service. In this case, we’re glad the order was fulfilled successfully, and we hope these samples may still serve as a meaningful first step into the wider world of natural oud and artisanal attars.
efficient quick service great product
May 9, 2026
Genuine Excellent Experience
Communication with Josh before purchase was informative and educational. I was not being sold to I was being guided to self discovery. Delivery was a lot quicker than anticipated and the extra gift and additional samples made the whole experience so much more valuable.
May 7, 2026
Always the best service
Always the best service. They accommodate my sample requests. Ship quickly and have the best perfumes around. What's not to like about that?
May 6, 2026
Helpful team members and flawless delivery
Brother Samuel from the EnsarOud team reached out to help me choose the perfumes. The delivery was quick and not a hassle with customs
May 10, 2026
Good customer service.
To be honest this is my first time at your site. I have never experienced your product. What made me write in was the way you reply back to unsatisfied customers. I found the you handled them very professionally, you are direct and honest. That has helped me decide to purchase your product in the near future.
Cheers
MrCortezz
May 18, 2026
Unprompted review
Reply from Ensar Oud
Thank you MrCortezz, that genuinely means a lot.
We know that with artisanal oud and natural perfumery, not every experience will be the same for every person, and the least we can do is be direct, honest, and respectful in how we respond. So I’m glad that came across.
Whenever you do decide to explore Ensar Oud for the first time, we’ll be happy to help guide you toward something that makes sense for your taste, rather than simply pointing you toward the most obvious choice.
Really appreciate you taking the time to write this.
Sincerely,
Delivery was really fast and the…
Delivery was really fast and the quality of Ensar's fragrances is no longer a topic of discussion; it's a fact that it's the top of artisanal perfumery!
May 3, 2026
Fast shipping fast customer service and…
Fast shipping fast customer service and they listen to requests
May 10, 2026
To the Ensar Oud team,
To the Ensar Oud team,
From the very first moment I experienced Ensar Oud, I was completely captivated. It wasn’t just another fragrance brand to me, it became something truly special. I believe my purchase history clearly reflects how deeply I’ve fallen in love with your creations.
Your artistry, passion, and dedication to true perfumery are something rare, and I genuinely appreciate what you’ve built.
And honestly, I also want to applaud you for choosing the perfect person ( Josh ❤️ )
I have never met him in my life, yet he means so much to me. His kindness, professionalism, passion, and the way he represents Ensar Oud have left a deep impact on me. Some people simply make your experience unforgettable, and Josh is definitely one of them.
Thank you for creating such extraordinary fragrances, and thank you for having extraordinary people behind them as we
May 2, 2026
Again everything went perfect
Again everything went perfect! From communication to shipment. Always a pleasure to order at Ensar!
May 2, 2026
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