Envo Energy Solutions 

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See what reviewers are saying

Rated 1 out of 5 stars

It’s Eusebiu again! I am just writing to inform you all that I am still waiting for the money that they promised because the solar system didint work for months and they said they will pay me for tho... See more

Rated 5 out of 5 stars

Front & rear external doors fitted today by Adam & Darren. Professional, diligent hard working lads who carried out a top class installation leaving behind absolutely no mess. Nowadays, a decent job d... See more

Company replied

Rated 5 out of 5 stars

Having insulation installed in the room in the roof by ENVO has been an excellent choice. Great work, fab tradesman that even vacuum up! Work is neat and tidy and care has been taken. The team has tak... See more

Company replied

Rated 5 out of 5 stars

3rd survey went ahead as scheduled. Got a call 30mins before to say on way. Nice friendly guy that explained everything and was quick to measure up and advise next steps. Work on installing interior... See more

Company replied

Company details

  1. Solar Energy Company
  2. Insulation Contractor

About Envo Energy Solutions

Written by the company

We're on a Mission to Decarbonise UK Homes

Insulation

Solar PV and Batteries

Air Source Heat Pumps

Windows & Doors

Envo Energy Solutions are on a single-minded mission to help decarbonise homes across the UK. We believe how we heat & run our homes should be greener and more sustainable

With the price of energy continuing to rise we need to act now to help reduce our energy bills. Sunlight is free, so once you’ve paid for the initial installation of Solar, your electricity costs will be reduced forever

Our team has decades of experience in energy efficiency installations and are experts in everything needed to help you make your home a hive of self-generated warmth. This includes solar panels and heat pumps, along with ensuring you are properly insulated so you're not losing heat as fast as you create it

We’re passionate about climate change and believe everyone should have the choice of living in a self-generating energy-efficient home

We are dedicated to providing our customers with the highest level of service. We train and empower our teams to listen, be courteous and always act with empathy and kindness


Contact info

All reviews

(210)

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Rated 3 out of 5 stars

A haphazard installation

A installation job that was planned to take 2 days took over 2 weeks. Initially, the wrong number of solar panels were installed and i had to point this out to the installers who corrected the shortfall. Two inverters were required; the original plan was for one. The finance package was for the wrong amount but was corrected. For all these issues the company corrected them promptly and the system is working well.

January 30, 2024
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Reply from Envo Energy Solutions

Hi Paul

Thank you for taking the time to provide feedback on your experience with our company. We strive to provide the best service possible to all of our customers and we are sorry that we did not meet your expectations. We are always looking for ways to improve our services and your feedback is valuable to us. Thank you again for your time to leave a review.

Team Envo

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Rated 5 out of 5 stars

Installers were great

Installers were great - very efficient and friendly! Would definitely recommend!

March 21, 2024
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Reply from Envo Energy Solutions

Hi Karen

Thank you for taking the time to leave a 5* Review.

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Team Envo

Rated 5 out of 5 stars

Great customer experience.

Envo have been polite and responsive at all stages- from initial consultation through to install completion. Very happy with the service and the product

March 13, 2024
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Reply from Envo Energy Solutions

Hi Mr & Mrs Williams

Thank you for leaving a 5* Review.

We always enjoy hearing what our customers have to say, We’re glad we could be of service and appreciate the kind feedback.

Thanks again.

Team Envo

Rated 5 out of 5 stars

Solar panel installation

Envo made our installation simple, from planning to installation and sorting our electricity tariff.
Everyone was polite and helpful. The worked courteously and tidily, keeping us fully informed.
They are happy to provide all necessary post fitting support.
Totally delighted with our installation

March 21, 2024
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Reply from Envo Energy Solutions

Hi Penny

Thank you for leaving a 5* Review.

We are so happy that you enjoyed your experience with us! We appreciate the great review !


Thanks

Team Envo

Rated 5 out of 5 stars

Great team to work with.

I have enjoyed every step of customer service and installation of the solar. Great team to work with

March 11, 2024
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Reply from Envo Energy Solutions

Hi David

Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!

Thanks again

Team Envo

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Rated 5 out of 5 stars

Couldn't be more pleased with the work…

Couldn't be more pleased with the work done. Everyone from the first contact to the installation and after care have been excellent. Helpful and friendly. Really pleased with the work done and waiting for the sun to shine properly to take advantage of our new green energy.

March 8, 2024
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Reply from Envo Energy Solutions

Hi Phillip

Thank you for leaving a 5* Review

We always enjoy hearing what our customers have to say, We’re glad we could be of service and appreciate the kind words!

Thanks again

Team Envo

Rated 1 out of 5 stars

Dodgy

Completely unprofessional and incredibly dodgy representation. I've just had two knock at my door who disregarded my no soliciting sign, dressed for the street rather than as a professional, vaping away, I wouldn't open the door to this, you couldn't be more unprofessional.

March 13, 2024
Unprompted review
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Reply from Envo Energy Solutions

Hi Alex

Thank you for bringing this to our attention.

I have passed this over to the sales Director, who will investigate.

Thanks

Team Envo

Rated 5 out of 5 stars

Quick and efficient service from a…

Quick and efficient service from a professional and knowledgeable team.

February 28, 2024
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Reply from Envo Energy Solutions

Hi Robert

Thank you for sharing your experience with us. If there’s anything else you need, please do not hesitate to contact us.

Thanks Again

Team Envo

Rated 5 out of 5 stars

Great experience

I’m very pleased with the service provided by Envo. From start to finish they were great. They kept me informed and took care of everything. Installation was done in one day, with no delays and no problems. I would definitely recommend them.

February 16, 2024
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Reply from Envo Energy Solutions

Hi Anna

We are glad to hear we provided you with top-notch service! We appreciate you taking the time to leave a review.

Thanks Again

Team Envo.

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Rated 4 out of 5 stars

Good onsite team experience

Couldn't fault the surveyor, installation team and scaffolders. Knew what they were doing, got on with the job, highly professional and worked to a high standard, tidying up as they went.

Would be 5 stars if there was less of a disconnect between head office and the on-site team. We were home anyway so delays didn't really bother us - the most important thing was the final quality of the job.

February 22, 2024
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Reply from Envo Energy Solutions

Hi Ian

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Thanks

Team Envo

Rated 2 out of 5 stars

The installers were not careful with my…

The installers were not careful with my home and garden.

The first time they worked on it, the front door was left open in the rain and the carpet was drenched and muddy.

I have pieces of metal left on my drive, some metal and plastic attachments thrown into my bin so that I now need to empty my bin, separate the metal from the plastic and book a trip to the tip.
I have also found debris from the installation on top of my porch.

In the garden, my bulbs and roses and shrubs were trampled and broken.

There were some problems with the installation which I completely understand and your office were great at sorting that out when it happened so not all bad, but my garden is going to take some time to recover and some of it will need to be replaced. This is very disappointing, especially as the roses were part of a memory garden.

February 29, 2024
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Reply from Envo Energy Solutions

Hi Suzanne

Thank you for your feedback.

We have made the operations department aware of your concerns and they will contact you to discuss the issues you have raised.

Thanks

Team Envo

Rated 5 out of 5 stars

Quick installation with friendly and…

Quick installation with friendly and accommodating staff.

February 20, 2024
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Reply from Envo Energy Solutions

Hi Rob

we are so happy that you enjoyed your experience with us! We appreciate the great review.

Thanks again

Team Envo

Rated 4 out of 5 stars

Great customer service despite a few hiccups

Envo were really responsive and helpful though out the process, there were a few changes during the installation process which was not ideal as it would have been better to have these issues identified before start however the whole team were quick, helpful and did everything they could to explain things. The equipment seems top notch and the generation matches the estimates given at the start

February 1, 2024
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Reply from Envo Energy Solutions

Hi Neil

Thank you for taking the time to leave a review.

We would not be able to grow and develop without feedback like yours.

Thanks again

Team Envo

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Rated 5 out of 5 stars

Excellent service.

Excellent service, professionally carried out. I was kept informed from start to finish on my work without feeling like they were constantly contacting me. Everyone involved on the day were polite and professional. Aftercare service was brilliant. All in all I highly recommend Envo Energy.

February 6, 2024
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Reply from Envo Energy Solutions

Hi Martin

Thank you for sharing a 5* review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

Thanks again

Team Envo

Rated 4 out of 5 stars

Helpful

Very helpful customer care and installing team .

February 6, 2024
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Reply from Envo Energy Solutions

Hi Suroop

Thank you so much for taking the time to leave a review.

Its great to see that you have had a fantastic customer Journey from all the team at Envo.

Thanks again

Team Envo

Rated 5 out of 5 stars

Very professional and trustworthy company.

A very professional service that went above and beyond. From start to finish I felt reassured I was making the correct decision. All surveyors that were at my property were so polite and took time to answer all of my questions that I had. The installation took a couple of days and it all went perfectly. Very shortly after I was worried I might not receive my documents needed but they were sent over straight away to my delight. Cannot thank Envo enough for their hard work and support. I felt I was treated as a respected individual. I hugely recommend this company for a solar panel system!

February 2, 2024
Unprompted review
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Reply from Envo Energy Solutions

Hi FJ

Thank you for leaving a 5* Review.

We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected during your install.

Have a wonderful day!

Team Envo.

Rated 5 out of 5 stars

Great service from Envo

Envo fitted solar to our 2 office blocks on South Manchester towards the end of last year. The entire process was efficient and trouble free completed by a polite and helpful team. Worried that our tenants were going to be disturbed during the works but this was not the case with no real noise created. Overall very pleased with the install and even more pleased to see the savings we now seeing in our energy bills. 10 out of 10 for Envo

February 8, 2024
Unprompted review
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Reply from Envo Energy Solutions

Hi Paul

Thank you for leaving a 5* Review.

I have passed your feedback over to the team and they will be thrilled to hear your positive feedback.

Thanks

Team Envo

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Rated 5 out of 5 stars

Great experience

Great experience. Everyone i dealt with was extremely polite and courteous.
Communication was great throughout and very impressed with the product. Would recommend to family and friends

December 2, 2023
Unprompted review
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Reply from Envo Energy Solutions

Hi Dave

Thank you for taking the time to leave a 5* Review.

It certainly sounds like you had a 5* customer journey.

Feedback like yours is valuable to us. it helps us continue to improve and provide the best possible service to customers like you.


Thanks

Team Envo

Rated 5 out of 5 stars

Excellent workmen

Excellent workmen, very friendly and ready to explain all, very neat job, and all working well. Very quick with paper work. Excellent all round. Thank you Envo Team for your support from start to finish and for answering all our questions before signing away. Apologies to John on behalf of our dog Max who seemed to take a liking to him and wouldn’t leave his lap.

February 5, 2024
Unprompted review
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Reply from Envo Energy Solutions

Hi Kieron

We're grateful for your feedback. Its our pleasure to provide the best possible service to our customers

Have a wonderful day!

Team Envo

Rated 5 out of 5 stars

Great work

Great work, some delays due to the weather but quickly done otherwise.

January 30, 2024
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Reply from Envo Energy Solutions

Hi Mr Shier

Thank you so much for taking the time to leave a 5* Review.
Its great to see you had an amazing customer journey and you are happy with the overall install.

Thanks again.

Team Envo

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