It’s Eusebiu again! I am just writing to inform you all that I am still waiting for the money that they promised because the solar system didint work for months and they said they will pay me for tho... See more
Envo Energy Solutions
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See what reviewers are saying
Front & rear external doors fitted today by Adam & Darren. Professional, diligent hard working lads who carried out a top class installation leaving behind absolutely no mess. Nowadays, a decent job d... See more
Company replied
Having insulation installed in the room in the roof by ENVO has been an excellent choice. Great work, fab tradesman that even vacuum up! Work is neat and tidy and care has been taken. The team has tak... See more
Company replied
3rd survey went ahead as scheduled. Got a call 30mins before to say on way. Nice friendly guy that explained everything and was quick to measure up and advise next steps. Work on installing interior... See more
Company replied
Company details
About Envo Energy Solutions
Written by the company
Solar PV and Batteries
Air Source Heat Pumps
Windows & Doors
Envo Energy Solutions are on a single-minded mission to help decarbonise homes across the UK. We believe how we heat & run our homes should be greener and more sustainable
With the price of energy continuing to rise we need to act now to help reduce our energy bills. Sunlight is free, so once you’ve paid for the initial installation of Solar, your electricity costs will be reduced forever
Our team has decades of experience in energy efficiency installations and are experts in everything needed to help you make your home a hive of self-generated warmth. This includes solar panels and heat pumps, along with ensuring you are properly insulated so you're not losing heat as fast as you create it
We’re passionate about climate change and believe everyone should have the choice of living in a self-generating energy-efficient home
We are dedicated to providing our customers with the highest level of service. We train and empower our teams to listen, be courteous and always act with empathy and kindness
Contact info
Envo Energy Solutions, Unit 7, Road One, Phoenix House, CW7 3PZ, Winsford, United Kingdom
- 0161 5182989
- Customer.relations@envoenergy.co.uk
- www.envoenergy.co.uk
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Good solar system, but with some installation issues.
We ended up with a good solar system for a good price, and everyone at Envo and their supply chain was approachable and friendly. From the point of ordering to getting an installation date was quick. However I can't give 5 stars for a few reasons:
1)It felt like I ended up having to Project Manage the installation after contractors did not arrive when they were supposed to and I was receiving little communication on when to expect anyone. I was having to chase daily. If I had of needed to take time off work to be available, for no one to turn up, this might have been a 1 or 2 star review
2) It is now 4 weeks since our installation and we have not received our paperwork, which means we cannot apply for an export tariff, and are giving away electricity. Hopefully this will change soon.
3) when we did report an installation issue, no one contacted us about it.
But overall the system is now working well and we are happy we took the solar plunge.

Reply from Envo Energy Solutions
Staff friendly and knew exactly what to…
Staff friendly and knew exactly what to do.
Despite a few technical difficulties the job was completed successfully.

Reply from Envo Energy Solutions
Group discounted solar installation…
we contacted with Envo energy as part of a group purchase discount solar installation through our local council, Lewes Borough council.
All through the process everything was clearly documented and explained and the time of arrival. The crew did an excellent and efficient job on the installation, very pleased now with our installation

Reply from Envo Energy Solutions
The installation was poor from start to…
The installation was poor from start to finish, more logistics than the actual fitting. No one turned up when they said, in total dragged out over 4-5 weeks, what surveyor had said was apparently “rubbish” according to the fitters, very annoying man trying to get payment the second the job was finished

Reply from Envo Energy Solutions
Highest possible standards throughout
Every element of the survey, the installation and the implementation was first class. All of the people involved were both friendly and professional. Very pleased with the end product.

Reply from Envo Energy Solutions
Envo used a sub-contractor to install…
Envo used a sub-contractor to install so not ideal

Reply from Envo Energy Solutions
The HQ staff try very hard to be…
The HQ staff try very hard to be helpful but overall communication with Envo is a real problem. This is compounded by their use of some very poor installation contractors that don't keep appointments and whose work is 'shoddy'.

Reply from Envo Energy Solutions
The service provided was exceptional it…
The service provided was exceptional it was like a military exercise I could not praise this company more, highly recommended.

Reply from Envo Energy Solutions
The installation was very quick and…
The installation was very quick and luckily it was a sunny day so all was easy for the team.

Reply from Envo Energy Solutions

Reply from Envo Energy Solutions
Very efficient and helpful
Very efficient and helpful
The electrical has explained everything very clearly and the roofers were very quick and tidy

Reply from Envo Energy Solutions
Solar Panel & Car Charger Installation
6 Panel and 3 Panel strings, Inverter, 2 batteries & Zappi Car Charger in Bristol. Installation and commissioning of system went well. Car charger commissioning was problematic - the latest "2H" models have a virtual hub which needs to be connected to the house WiFi rather than the older separate communications hub. Installers were unaware of this.

Reply from Envo Energy Solutions
Solar panels
Great product. The solar panels are doing great job in generating energy. Very pleased with their performance.

Reply from Envo Energy Solutions
Peter & Declan
Peter & Declan fitted my new front door. Excellent job. Friendly & polite, great workmanship. I’m a very happy customer.

Reply from Envo Energy Solutions
Recently had solar panels installed
Recently had solar panels installed. Scaffold went up on scheduled day. Roofer arrived at 0800 on scheduled day & worked without a break until 1545 by which time had put up 11 panels on his own. Electricians should have arrived next day but I was informed why they couldn't & when they would. Chris & Keiran didn't take long to fit the inverter & battery & get it all up & running. I was getting some odd useage readings which I reported to Envo. Chris was back next day & diagnosed a faulty system export meter. James at Envo answered all my technical questions fully, no BS. So, 5 stars from me.

Reply from Envo Energy Solutions
Great job by fitter Adam. Customer service lacking
This company came to our aid after a botched job by a company called Everwarm which did works for us under the government Warm Homes scheme. Among other things we had been left for a year and a half with a front door that didn't close properly.
Adam from Envo did a fantastic job in fitting a new frame and re-hanging the door, which is now a good solid fit and closes fully.
Communication from the office could be better as phone calls tend not to be returned and you are left not knowing if or when someone is coming, and they won't give you a time.

Reply from Envo Energy Solutions
Peter and Declan did an excellent job
Peter and Declan did an excellent job
workmanship was 1st class and job left spotless
thank you

Reply from Envo Energy Solutions
Lost money, job is not done from May! Damaged my roof!
When will someone come to finish working on my solar panels? How long do I have to wait? How many more people will you send? You took the money and the work hasn't been done since May! Destroyed my roof! Such a company should not exist! No response, thieves! I don't know how it works with the government! I do not recommend!!!
Give back the money for the damage caused to the roof and the work that was not performed...
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