Not in stock, not willing to wait so went elsewhere (wing yips) still waiting for refund. Thank goodness paid with PayPal.
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See what reviewers are saying
Very pleased with bags. Outer packaging badly damaged on receipt, but no damage to contents. Disappointed that all three items shown in stock on website but two were out of stock. Delivery took over t... See more
I was a little bit worried about ordering from epacks because the website isn’t as slick as others. You pay by Worldpay which I know is trusted. I have given 4 stars because I didn’t get the confirmat... See more
Beautiful unique wildflower design with an exciting number of compartments that make finding your items when you're out an about much easier. Bought as a gift for my insanely amazing sister, she loves... See more
Company details
Information provided by various external sources
ePacks Offer a Wide range of Eastpak and JanSport Bags,Laptop backpacks,Duffel bags,including Eastpak Transfer,Jansport Trinity,Eastpak Padded pak
Contact info
ePacks, 1st Floor, National Works, Luton Street, Off west lane,, BD21 2LD, keighley
- 01535 680455
- custserv@epacks.co.uk
- www.epacks.co.uk
3.3
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived quickly and without any problems
November 29, 2021
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Fab result
Fab result
I ordered an eastpac holdall for a present for my daughter, it arrived in good time, and matched the description perfectly, one happy daughter and mother.
November 21, 2021
Great price and fast delivery thank you
November 20, 2021
Good value for brands
Good value . Prompt service. Not as much email contact as some g by eternal order a d delivery but that did not impact efficiency
November 19, 2021
Top service
Cheaper than Amazon. Our bags were delivered in double quick time. Very satisified.
November 14, 2021
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Would definitely recommend Epacks …
Website easy to use, communication was brilliant and arrived on time🤩. The Dakine Mission Backpack Grey was well packaged (just enough not over packaged) which is great for the environment. It was brought as a present and looks amazing, great quality.
Would definitely recommend Epacks.
November 13, 2021
Poor customer service
The rating is an average of the good rating for delivery and buying experience, and the poor rating derived from the fact that I have contacted the customer service and they do not answer back.
Very poor customer experience if you need to send anything back.
November 13, 2021
Great bag and quick delivery
November 12, 2021
Great service
Great price for my eastpak luggage, and delivered within a few days. Excellent service.
November 6, 2021
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Good quick service
November 1, 2021
What a lovely company to do business…
What a lovely company to do business with. They have been very helpful dealing with my queries. The suitcase I bought from them was excellent quality at an extremely competitive price. Well packaged & prompt delivery..
October 19, 2021
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Excellent service recommended
October 17, 2021
Everything was fast and like I expected.
October 16, 2021
Dakine backpacks really are great value…
Dakine backpacks really are great value for money. Fast delivery too
October 16, 2021
Excellent transaction and service
Purchased two Dakine Heli Pro 20l packs. Descent price. Arrived within a couple of days. Easy transaction.
The bags are great. Ideal for a ski holiday.
Many thanks. Will definitely use them again.
October 15, 2021
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Great service.
October 15, 2021
good price, wide range, prompt service.
I asked them %5 discount code that comes from their FB page subscription for %40 discounted items which I don't deserve, as goodwill, they gave me another little discount which really made me happy with the attitude they show.
they have a wide range of Eastpak luggage and really good prices. will come back again and bring friends with me. no hesitation.
October 7, 2021
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