Not in stock, not willing to wait so went elsewhere (wing yips) still waiting for refund. Thank goodness paid with PayPal.
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See what reviewers are saying
Very pleased with bags. Outer packaging badly damaged on receipt, but no damage to contents. Disappointed that all three items shown in stock on website but two were out of stock. Delivery took over t... See more
I was a little bit worried about ordering from epacks because the website isn’t as slick as others. You pay by Worldpay which I know is trusted. I have given 4 stars because I didn’t get the confirmat... See more
Beautiful unique wildflower design with an exciting number of compartments that make finding your items when you're out an about much easier. Bought as a gift for my insanely amazing sister, she loves... See more
Company details
Information provided by various external sources
ePacks Offer a Wide range of Eastpak and JanSport Bags,Laptop backpacks,Duffel bags,including Eastpak Transfer,Jansport Trinity,Eastpak Padded pak
Contact info
ePacks, 1st Floor, National Works, Luton Street, Off west lane,, BD21 2LD, keighley
- 01535 680455
- custserv@epacks.co.uk
- www.epacks.co.uk
3.3
Average
1K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Easy and Very quick delivery
👌🏻 brilliant experience, delivered very quick. Would recommend and will use again in the future.
June 27, 2021
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Delivery was ok
Delivery was ok, the luggage too are fine. The only thing I would say not a very good communication. I payed extra to have the items delivery the day after and I included a message asking confirmation of this, but I haven't heard from them since the shipping happened.
June 20, 2021
Great backpack for my wife
Great backpack for my wife, arrived quickly and well packaged.
June 15, 2021
The birthday order arrived sooner than…
The birthday order arrived sooner than advised resulting in us being able to give it to our daughter on her birthday
June 13, 2021
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Great service and very happy with bag
Great service and very happy with bag. Super sturdy with lots of well designed compartments. Best price too.
June 8, 2021
Best price around
Best price around, rapid delivery which means positive experience…..again and again.
June 6, 2021
Great selection of Eastpak backpacks at…
Great selection of Eastpak backpacks at unbeatable price! I could even find a 2 years old model that was out of stock everywhere else. Delivery was very quick and communication was smooth throughout the process. I highly recommend Epacks.
May 11, 2021
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Beautiful unique wildflower design with…
Beautiful unique wildflower design with an exciting number of compartments that make finding your items when you're out an about much easier. Bought as a gift for my insanely amazing sister, she loves it! Special thanks to the designer's, maker's and those who made sure of it's quick delivery X
May 9, 2021
Good value for money and speedy delivery
May 3, 2021
Still waiting...
Was sent the link to rate epacks's performance...but still waiting to receive my order! Not the greatest customer experience. I hope the bag finally arrives soon.
April 26, 2021
Reply from Epacks
Apologise for the delay, we use RM 48/ 2nd class packet. It can take 2-4 working days. Item sent out via a tracked service. Item was
Ordered 21st April,
Despatched 22nd April
Delivered on the Monday 26th April.
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Brilliant customer service
Brilliant customer service, super helpful with questions and went out of their way to help. Would definitely recommend buying from epacks.
April 25, 2021
Really fast delivery and great product.
April 23, 2021
Arrived promptly and at a great price
April 16, 2021
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Easy to transact with
Easy to transact with and bags are of good quality. Shipping is fast as well and item arrived in good condition. I have ordered from them twice and have always had a good experience with them.
April 11, 2021
Great customer service, great price
Great customer service - contacted me quickly when the item was out of stock and suggested an appropriate alternative. Then dispatched my preferred alternative really quickly. Great price too :)
April 10, 2021
What an amazing service
What an amazing service ! Super price and express delivery. I ordered it on Monday and got it a couple of days later. My daughter is thrilled with her new backpack from Eastpack.
April 1, 2021
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