Amazingly priced kit, went out their way to fit it to my requirements and even ensure all firmware and updates applied. Shipped on a sturdy pallet and the entire process communicated through Connor wh... See more
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Excellent service. Fast and reliable. I have bought 2×12tb sas hard disks and they are as described on their ebay. Caddies were for a different server and they sent the correct caddies once I informe... See more
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ETB Technologies website was easy to navigate & I found exactly what I was looking for. Payment & delivery options were explained well. Communications with emails, from purchase to delivery, kept me... See more
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I have been dealing with this company for a long time. The people responsible for addressing customer wishes successfully meet those needs—including my own.
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Company details
- Computer Hardware Manufacturer
- also in
- Computer Accessories Store
- Computer and Accessories Store
- Computer Store
- Computer Wholesaler
Written by the company
For over 20 years we’ve simplified and demystified the process of I.T. providing genuinely useful, human help and highest quality equipment. We’ve helped everyone from start ups to some of the biggest names around, and ship orders worldwide. What does that mean for you? It means we’ve got your back. It means we can make your life a little easier. We’re right here when you need us - turning your I.T. from something that can be time consuming, expensive, and a hassle, into something that works perfectly for you. We supply a wide range of refurbished and new servers, switches, storage arrays and components. We configure servers to your exact specification and ensure it is fully tested before leaving our workshop. With ETB warranties included as standard and technical support available you can have peace of mind with your next purchase. Finance options also available. Our knowledgeable and friendly team are happy to give advice on any aspect of our service.
ETB Technologies Ltd - Refurbished Servers, Storage and Networking Specialists
Written by the company
- Servers configured to your specifications and shipped worldwide. Shop Dell, HP, Cisco, Juniper, Supermicro and more.
- Founded in 2001, ETB Technologies has established itself as a leading supplier of refurbished server, storage and network equipment to customers worldwide. Our core experience is with Dell Enterprise level equipment, of which we carry one of the largest stocks worldwide -ready for same day shipping to any destination. We also supply HP and Supermicro servers and a wide range of networking equipment from Cisco, Juniper and Arista. Our current product range includes Dell PowerEdge servers, Dell PowerConnect , Force10 and S-Series and N-Series switches, Dell PowerVault MD series storage arrays, Dell PowerVault tape drives and libraries and EqualLogic storage arrays. We can configure servers or SAN's to your requirements, from stock. Beat the lead times on new equipment by ordering from us. All refurbished equipment is covered by up to 3 year warranty with on site warranties available to add on to most items. It is our aim is to provide our customers with an unrivalled service at competitive prices.
All UK orders shipped within 24 hours on a next business day service.
All goods in stock for same day shipping
Orders placed before 2pm and that require no pre-shipping configuration are dispatched the same day and delivered the next working day (Monday to Friday excluding UK Bank Holidays), orders that require pre-shipping configuration such as "Build To Order" servers may take an extra 24hrs.
Our shipping team have extensive experience of sending products across the globe. We use custom packaging to ensure the safety of your order in transit. We can advise on customs requirements in your country. All orders are shipped with a fully tracked courier service.
Contact info
Edingham Ind Estate, DG5 4NA, Dalbeattie, United Kingdom
- 01556610167
- sales@etb-tech.com
- www.etb-tech.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Accurate advice on web chat
Accurate web chat when trying to source the correct storage device for our SAN and another double check before shipping
October 2, 2025
Reply from ETB Technologies Ltd
Thank you for your feedback. We are delighted to hear that you had a positive experience with our live chat support.
We are committed to providing excellent customer service, and we are pleased to hear our team provided you with accurate product advice.
Kind Regards
Emma
Reply from ETB Technologies Ltd
Thank you for your feedback. We are delighted to hear that your products were delivered promptly.
We appreciate your business and look forward to assisting you again in the future.
Kind Regards
Emma
Lack of Transparency About Import Costs
I recently purchased an item from ETB Technologies Ltd, a UK-based online shop, and was quite disappointed with the overall experience. During checkout, there was no clear information about potential customs duties or import fees for orders shipped to Germany.
After the item arrived, I was unexpectedly required to pay additional customs and import charges, which significantly increased the total cost of my purchase. Had this been clearly stated beforehand, I might have reconsidered or at least been prepared for the extra expense.
While the product itself met expectations, the lack of transparency regarding international shipping costs made the shopping experience frustrating. I hope ETB Technologies Ltd improves its communication to make international purchases clearer and more straightforward for customers.
October 3, 2025
Reply from ETB Technologies Ltd
This is your second negative review regarding customs fees, following your first order with us where you raised the exact same issue. You are fully aware that orders shipped from the UK to Germany are subject to customs duties and import taxes, which apply to consumer purchases, and are set by your local authorities, not ETB Technologies.
To claim you were unaware of these charges is incorrect, as you have previously purchased from us under the same conditions and experienced the same process. Our website clearly states, in plain and accessible terms, that international customers who are consumers are responsible for any applicable import fees or taxes. This information is prominently displayed and easy to understand.
For VAT-registered businesses, we can ship via WorldEase, allowing delivery with no VAT or import fees, which is also clearly stated on our website.
There is no lack of transparency on our part - the customs requirements are entirely the responsibility of the consumer buyer, and you were already fully informed from your prior order.
Regards,
Alison
Fast shipping
Fast shipping, fast delivery, packed securely and with care. Customs (EU) taken care of and arrived as described. Great experience overall. Highly recommended!
September 27, 2025
Reply from ETB Technologies Ltd
We are very pleased to hear that your order arrived quickly, was securely packaged and that you found the EU customs process simple & efficient.
We dedicate significant effort to ensuring a smooth, hassle-free customs experience for our European customers, and it is rewarding to know this was handled completely to your satisfaction.
Kind regards,
Emma
great to find a local hardware company
great to find a local hardware company, arrived well package and all hdds worked without issue will use again!
August 20, 2025
Reply from ETB Technologies Ltd
Thank you so much for taking the time to leave us a review on Trustpilot. We're delighted to hear that you had a great experience with ETB.
We are pleased your order got to you safely and all the drives are working perfectly.
Kind regards,
Alison
Always professional
Always professional, with quality products with great packaging. They are extremely knowledgable tool, never have a problem asking for advice on purchases and general help.
September 10, 2025
Reply from ETB Technologies Ltd
We're glad to hear that you've had a positive experience with our products, packaging, and team.
It's our goal to provide not only high-quality equipment, but also knowledgeable support to help our customers with their projects and purchases.
We appreciate your business and look forward to assisting you again in the future.
Kind regards,
Alison
I had an excellent experience working…
I had an excellent experience working with ETB Technologies. The team was highly professional, responsive, and transparent throughout the entire process. They delivered the products promptly and ensured everything met our expectations. I highly recommend ETB for anyone looking for a reliable IT hardware reseller.
August 18, 2025
Reply from ETB Technologies Ltd
Our team prides itself on being professional, responsive, and transparent, so it's wonderful to know that our efforts resonated with you. We're also glad that your products were delivered promptly and met your expectations.
Your recommendation means a lot to us. We look forward to the opportunity to work with you again in the future.
Kind regards,
Alison
Great support on chat
Great support on chat. Best experienced.
Very helpful on delivery and collection requirements.
August 20, 2025
Reply from ETB Technologies Ltd
Thank you for your feedback. We are pleased to hear that you had a positive experience with our live chat support. We are committed to providing excellent customer service, and we are glad that we could assist with your delivery and collection requirements.
Kind regards,
Alison
Excellent service
Excellent service, very professional and friendly. Highly recommend!
August 15, 2025
Reply from ETB Technologies Ltd
It's great to hear you had such a positive experience! We appreciate you taking the time to share your feedback. Thanks for the high recommendation.
Kind regards,
Alison
Reply from ETB Technologies Ltd
We're happy to hear that you're satisfied with our prices and quick delivery. We know how frustrating customs can be, so we've worked hard to make the process as smooth as possible for our EU customers.
Kind regards,
Alison
Really loved the All Butter Caramel &…
Really loved the All Butter Caramel & sea salt biscuits. They went down a storm. (the Dell Wyse 3040 worked well too)
August 11, 2025
Reply from ETB Technologies Ltd
Thanks so much for the five stars! We're absolutely delighted to hear the All Butter Caramel & Sea Salt biscuits were a hit. And what a great bonus review for the Dell Wyse 3040! It’s a little-known secret that our biscuits work best as a pairing for great tech.
Kind regards,
Alison
Great service
Great service.
Customer service were extremely helpful and very quick to reply. They even called about the delivery after I had asked a question about times.
Delivered quickly too
August 13, 2025
Reply from ETB Technologies Ltd
We're pleased to hear that you had such a positive experience with our team and our service.
We’ll be sure to pass your kind words along to the customer service team - they'll be delighted to hear how much their efforts were appreciated.
Kind regards,
Alison
Very good experience
Very good experience. ETB has excellent customer satisfaction focus.
August 8, 2025
Reply from ETB Technologies Ltd
Thank you for your review. We're proud of our commitment to great customer satisfaction, and it's wonderful to know that this was your experience when shopping with ETB. We appreciate your feedback.
Kind regards,
Alison
It work good.
It work good.
Juste one comment about UPS shipement they don't have quality of service, even its expensive price of shipement.
August 5, 2025
Reply from ETB Technologies Ltd
Thank you for your review. We're glad to hear you're happy with your purchase and had a great experience with ETB.
We're sorry to learn of the issues you had with the UPS shipment. We know how frustrating a difficult delivery can be, and we'll certainly share your comments with our shipping partners. We're always working to improve our service, and your feedback is very helpful.
Kind regards,
Alison
The PC was as good as expected
The PC was as good as expected. The import process was a bit delayed by lack of information on whether I was purchasing as private or as a firm. Something that could have been avoided by collecting the information at an earlier stage.
What really prevents me from giving more stars is the stress I had to go through to find a power cable. no cable was delivered, and the typical cable to connect PCs and many other appliances (eg monitor) at least in continental Europe (I think C13) , did not fit in the PC. I had to look three days for a C19 cable. Maybe somewhere it was written that no cable would be delivered aand which cable I needed. If so, I didn’t see it.
July 29, 2025
Reply from ETB Technologies Ltd
Thanks for the feedback. I'm glad you're happy with the PC's performance.
I am sorry to hear about the import process and the missing power cable. I understand how frustrating it must have been to face delays and have to search for a specific cable for several days. This is not the experience we want for our customers.
I've passed your feedback on to the team. We'll be reviewing our processes to see how we can make this clearer in the future.
While we don't supply power cables as standard, we're always happy to offer advice on what you need.
Kind regards,
Alison
Excellent Service
ETB has helped us out twice now with Dell server requirements. First time was in 2023 with a Dell R640 and we were very impressed by the quality of service, and the quality of the server we received. We have since required two additional Dell R640s this year with custom specifications and again the service has been top notch with friendly comms throughout. Really appreciated. Fast delivery too, and well packaged.
June 6, 2025
Unprompted review
Reply from ETB Technologies Ltd
Thank you for sharing your experience. It's fantastic to know that both the quality of our service and our servers have consistently met your expectations.
It's especially rewarding to hear that our friendly communication, fast delivery, and careful packaging made a positive impact. We really value your business and your feedback. We look forward to helping you again in the future!
Kind regards,
Alison
Reply from ETB Technologies Ltd
Thank you for your fantastic review! We're thrilled to hear that you found our service quick and reliable and that you got exactly what you needed. We appreciate your business!
Kind regards,
Alison
Extremely prompt and reliable service
Extremely prompt and reliable service.
Questions answered accurately and extremely quickly via the webchat, order processed the same day, delievered next day.
July 7, 2025
Reply from ETB Technologies Ltd
Extremely prompt and reliable service' is exactly what we strive for, and it's fantastic to hear we hit the mark for you. We're especially pleased that our webchat team provided quick and accurate answers and that your order was processed and delivered so efficiently.
Thanks for sharing your experience.
Kind regards,
Alison
Great experience all round
Fast delivery, part works great and a pre dispatch email checking to make sure it would work with my system before they sent it.
July 10, 2025
Reply from ETB Technologies Ltd
We're thrilled you had such a positive experience with us.
Ensuring you get the right part that works perfectly with your system is really important to us, so we're glad our pre-dispatch check was helpful. Thank you for taking the time to leave a review.
Kind regards,
Alison
Came to the rescue
Post purchasing kit, some cables and configuration problems ETB came to the recue, quickly identifying the issue and shipping the correct cables and sorting the issue Months after we bought the kit.
Brilliant service
July 16, 2025
Unprompted review
Reply from ETB Technologies Ltd
We are pleased to hear ETB were able to assist , even months after your initial purchase. Providing brilliant service and ensuring our customers are happy, even long after a sale, is what we strive for.
Thanks again for sharing your experience
Kind regards,
Alison
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