The transfer process was almost flawless. However, when I tried to update my own contact address, I was notified that any update would be charged as a trade, hence it would be billable costing twice t... See more
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Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
24 Rue Léon Laval, 3372, Leudelange, Luxembourg
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Replied to 90% of negative reviews
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EuroDNS is an excellent provider of domain and email services.
I have been using EuroDNS for years and never had issues. On the rare occurrence that something can't be handled through the portal, there is accessible, human support towards a speedy solution. Thanks, you are doing great! Chris
I was advised well in advance of the expiry date of our hosting agreement and domain name renewal. Such that I was confident that there would be no gap in service.
I have now been with EuroDNS for quite a few years (having changed over from one of the former giants in the field), and I have never regretted my choice.
Excellent service and value. A very good help line, actually speak to a human.
I wanted to buy the domain. Eurodns showed that it's available. I paided for it by card...After one day I got the response that it's unavailable.... That's reserved. I made some digging and it came up that this domain was not avaialable since 6 years....
And this was not the end.
They wrote me that they are returning my money to the eurodns prepaid account which I never used... Do to get the money back I had to write once again...
Strange customer experience.

Reply from EuroDNS
Very efficient and solution oriented service.
The dashboard for the email configuration could be more "user friendly" - but all in all - excellent service , thank you
As an existing customer, I registered a new domain name on their site for the standard, advertised price of around 40 Euros. It was a domain very specific to my own name and of NO likely interest to anyone else on the planet. After 'accepting' the registration, taking my money, it was then cancelled by them a few days later and my money refunded. No explanation. They then re-posted it for sale as a 'Premium' domain for over 600 Euros, inviting me to buy it again at the new Premium price. Pretty obvious why. This is basically criminal behaviour. I wouldn't touch this company with a barge pole again. Avoid.

Reply from EuroDNS
Everything works out with EuroDNS. I'm a happy customer and will come back every time.
Bought a domain, which is as not available… other registrars had the domain listed as not available.

Reply from EuroDNS
Domain anonymity service at EuroDNS has a magnificent flaw: While acquired for the same duration as the domain, it expires conveniently "before" so if you ever leave EuroDNS, your Details will be briefly revealed. And since other craping data companies store that indefinitely ... well. you better stay an EuroDNS.
Customer Service was ignorant or incapable of understanding the problem.

Reply from EuroDNS
I bought a domain from eurodns for Euro 18. They have confirmed my purchase order. They collected money from me. Every thing went well. After few hours later, they told that my order has been cancelled and stated that the domain bought by me is a premium domain.
Eurodns is cheating the interested buyers like this. Hence I recommend not to buy any domains from Eurodns.

Reply from EuroDNS
Bought a domain. Then it got "classed" as "premium". £600 - and they cancelled my purchase.

Reply from EuroDNS
Transferred 2 domains to Eurodns and everything went flawless. Good prices and alot of free services included.
Extremely happy. Clean customer-friendly website, simple procedures, fast and reliable confirmations - and no aggressive marketing. The exact opposite from my experience with one of EuroDNS' American competitors. Highly rercommended.
Fill in instruction were quite deficient and it required quite some efforts to get the application finalized.

Reply from EuroDNS
Technically everything went as planned. Maybe sooner than planned? The domain content was to be imported to another domain, before transfer. Can't do that now. That's not so good.
Unfortunately, the issue was over a weekend and no one has come back to me Monday. Need support. Please.
Very frustrated. Not a technical person.

Reply from EuroDNS
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