The transfer process was almost flawless. However, when I tried to update my own contact address, I was notified that any update would be charged as a trade, hence it would be billable costing twice t... See more
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Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
24 Rue Léon Laval, 3372, Leudelange, Luxembourg
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Replied to 90% of negative reviews
Typically replies within 2 weeks
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Most of the ladies are very helpful but the Gentlemen can work on their patience skills. There are many people out there who are not as tech-savy, so more patience will help customers get what they need quicker instead of being irate. But over all experience with the support team of EuroDNS has always been a breeze.
Satisfied customer for 17 years! Never had any problems and pricing is fair.
I have been using EuroDNS for years and never had issues. On the rare occurrence that something can't be handled through the portal, there is accessible, human support towards a speedy solution. Thanks, you are doing great! Chris
Gradually the online customer support is improving, beyond simple email during office hours. They appear to now offer online chat out of hours. Which is of course, necessary and most welcome.
Disappointed. Even though there is a DNSSEC facility, in fact it is checked on whois or on DNS Lookup site if the DNSSEC status is still UNSIGNED and no DS Record is found

Reply from EuroDNS
Being one year with EuroDNS, no issues and portal is clear to use with very good offer of services.
Loved it. Straight forward. Simplicity, clarity and ease of use. I enjoyed using it. Whois doesn’t seem to recognize my .fr domain name purchase though.
Very easy to set. I first transferred an existing account to EuroDNS. It went well. I also created a new domain, also with EuroDNS. I recently purchased a new email address. So far so good, even for someone with little computer skills.
Easy access and renewal. 2FA is possible which is appreciated.
The logout via the settings is not plausible, I think that it belongs to the user (ID...).
The translation into German is well done.
I got exactly the domain name I wanted and the support was helpful. I contacted the helpline as I wasn't sure how to get started on my website - very patient.
I was not able to pay on time to renew my domain so I had to pay twice to renew and reactivate. as an old loyal customer I expect no penalty for late renewal.
May be it was better to have the domain expired then I was able to re-register and activate at half price

Reply from EuroDNS
Reliable partner for domain registration for over 10 years.
I have been a customer of EuroDNS for years. They continue to have an excellent service.
Excellent service, search and management. The shopping cart to manage the buying itself is most USERUNFRIENDLY not allowing for proper evaluation and de-selection. Go back to the earlier cart.

Reply from EuroDNS
They got paid for a domain i ordered, then went ahead and not delivered the ordered domain name and they didn't even bother explaining why they canceled the order.
The domain name they pretended to sell was not even theirs to begin with.
So do yourselves a favor and stay away as far as you could

Reply from EuroDNS
They have no idea what is going on, they will keep on chasing payment when they already have my card details and even when I made the payment on their website I kept on receiving reminders. Very unorganised I am surprised they are still in business.

Reply from EuroDNS
My experience with them is near to a scam plan.
They renew my bill for one more year prior to the due date, and against my preferences opted out for autpmatic renewal.
Very disapointing.

Reply from EuroDNS
Never had any trouble, and always just...works! :)
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