The transfer process was almost flawless. However, when I tried to update my own contact address, I was notified that any update would be charged as a trade, hence it would be billable costing twice t... See more
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Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
24 Rue Léon Laval, 3372, Leudelange, Luxembourg
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Replied to 90% of negative reviews
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Reply from EuroDNS
1. Support is slow and barely helps, if they bother answering
2. Every year you have to jump through hoops to re-verify your contact data.
If something changes, you have to go through multiple hoops to ensure your domains are not parked.
You pay for them, you update your userdata. But then your domains are still unverified because you forgot to change something in menu 5, 7 and 9.
Then, if you want to change your stuff, you have to guess which data profile might be right because the expertly crafted web app doesn't show you.
It feels like whack-a-mole, but instead of having fun, I'm having to try to reinstate domains that have been deactivated after I wrote to support multiple times that it's not working. Mind you, they still deactivate your domains and then blame you for their shitty web app that doesn't, in fact, work.

Reply from EuroDNS
Terrible experience. Slow replies, and nothing gets solved. has been 2 weeks for an auth code, they are doing everything possible to slow me down, so I had to renew a domain with them. never again
I will provide the case number only after I've been able to pull away the domain. Seeing how you work, I don't want to be stuck with you for life.

Reply from EuroDNS
always fast reply on my emails
and professional follow up

Reply from EuroDNS
Don't register a domain with them. Customer service doesn't respond. You can write to them, but nothing happens. They blocked my domain, my pages are inaccessible, and my email isn't working. I can't even take my domains away because they've blocked everything. The worst service provider I've ever seen.

Reply from EuroDNS
I've bought a domain for €50, they accepted my order and payment, started processing it.. But the next day they refused to honor my order, canceled it and released the domain. And now they ask €1330 for it. And not even an apology. just a short nonsensical email.
This was my only (short-lived) experience with EuroDNS, but I'm going to stay away from this one. Feels too much like a scam.

Reply from EuroDNS
Easy to understand. We use this service to manage only few stuff without any complications.

Reply from EuroDNS

Reply from EuroDNS
Switching to EuroDNS has been such a relief. Coming from Host Europe, where everything felt complicated and frustrating in recent years, I was honestly expecting more headaches. Instead, EuroDNS made me smile.
It’s clean, intuitive, and super easy to navigate, even as a brand-new user, I found everything straightforward. No hidden traps, no endless clicks. Just a product that works the way it should. Resonably priced as well.
EuroDNS is proof that domain management doesn’t have to be a pain. Great product, simple to use, and exactly what I needed! I will transition the domains & hosting I'm doing over to you guys, you rock!

Reply from EuroDNS
A ticket was raised and resolved within just a few hours the very same day. Impressive efficiency and excellent customer support from EuroDNS — thank you to the team.

Reply from EuroDNS
A ticket created and a feedback and solution provided within a few hours the same day ! What can I expect more ? EuroDNS is providing a GREAT support service ! Many thanks to all the team !

Reply from EuroDNS
Very responsive and accurate personal service

Reply from EuroDNS
I was trying to register a .cc domain I had been looking for, which was listed as unavailable on other platforms (often with the only option to auction it off from the owner for a lot of money).
To my surprise, it was offered on EuroDNS for around 40 EUR for two years. So I clicked "buy" and they charged my card.
Two hours later, I get an email that they couldn't process my order, because "the domain name has already been registered by a third party". Shouldn't they have checked this before selling it? Isn't this the whole idea of their service?
I get my money refunded, but of course this takes a few days and then it turns out I get back around a Euro less than i paid (probably because of currency conversion or other fees, since I don't have a bank account in EUR).
In the end, I got the experience of being "sold" something they don't have, and then not even getting all my money back.
Excellent service!
All requests were dealt with and resolved promptly.

Reply from EuroDNS
I had my domains here for 4 years with no issues whatsoever. I've used their email service for the past year and are really happy.
With good prices and excellent customer service, they deliver an excellent solution.

Reply from EuroDNS
Pros: Does the job. Has a good customer support team. Allows registering some unusual TLDs.
Cons:
They try to charge money at every step (even to update DNS lol). This year, they hiked my domain fee by almost double. The UI isn't that great.
Conclusion:
It's good till it works but wouldn't recommend it.

Reply from EuroDNS
Easy acces to customer login page, all clear information what to do.
And informed in all stage, payment, renewals etc.

Reply from EuroDNS
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